Woolworths Limited Reviews

Updated July 28, 2015
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3.2
Rating Trends
Recommend to a friend
Approve of CEO
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Grant O'Brien
36 Ratings

Pros
  • Pay is fine as far as customer service is involved (in 5 reviews)

  • Good people, good uni/school job (in 5 reviews)

Cons
  • The company, and senior managers actively discourage work/life balance (in 3 reviews)

  • Cost cutting in general does not allow for the best customer service we are all capable of delivering (in 3 reviews)

More Pros and Cons

98 Employee Reviews

Sort: Popular Rating Date
  1. Customer Service Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Woolworths Limited

    Pros

    You go to deal with customers, talk to them and satisfy their needs. Pay is fine as far as customer service is involved.

    Cons

    Sometimes you go to deal with junkies or unfriendly customer. There might be a situation you end up fighting with the customer, its really get annoying at times to deal with such customers.

    Advice to Management

    Promotions should be based on experience and skills.


  2. Great while studying

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Woolworths Limited part-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Flexible hours. Good money and weekend rates. The work enviroment is pretty good. Relaxed and laid back. Not too much you could complain about

    Cons

    Annoying customers you have to deal with, nothing you can do about it though. Work can be boring and repetitive, but it can be a good thing while studying.

    Advice to Management

    Minimum contracts are great, more stores should enforce this. Ensure contracts are up to date and check with staff regularly if they need to be adjusted,


  3. Strategy Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sydney (Australia)
    Current Employee - Anonymous Employee in Sydney (Australia)

    I have been working at Woolworths Limited full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great learning environment and very good people to work with. Enormous opportunities across the business in diversified fields.

    Cons

    Little emphasis on training the support staff (beyond the core operations). Little in strategic thinking, very operational in nature

    Advice to Management

    Move beyond day to day operations and focus on medium-term and long-term strategies. Create short term plans based on that and not the other way around.


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  5. Great employer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in South Melbourne (Australia)
    Current Employee - Anonymous Employee in South Melbourne (Australia)

    I have been working at Woolworths Limited

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Takes care of you as an employee

    Cons

    None yet that I can think of

    Advice to Management

    Idea generation meetups of all or most employees. Creating an idea pool and bringing the WW family closer with such meetups maybe once a quarter


  6. Great Opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bella Vista (Australia)
    Current Employee - Anonymous Employee in Bella Vista (Australia)

    I have been working at Woolworths Limited full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great career progression People Focussed Good working environment

    Cons

    Car Parking - Not enough


  7. IT has lost it's way

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sydney (Australia)
    Former Employee - Anonymous Employee in Sydney (Australia)

    I worked at Woolworths Limited

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good career opportunities for changing career paths or solidifying experience. Depending on your leader, the opportunities for a flexible workspace are excellent, allowing great work/life balance.

    Cons

    There is a lot of lip service paid for people and leadership - but very little practised. HR seems to support this. Pretty much the whole of the IT leadership team is new - there is no appreciation for the significant IP, experience and skills of people who have worked with the company for some time. They appear to have their own agendas, and don't seem to be working as a team. The practice of recruiting externally for leadership has gained momentum, and there is little chance for internal promotion in some areas.

    Advice to Management

    Start appreciating the people you have, listen to them and support them. They have a lot of experience and knowledge in the organisation. Promote from within.


  8. Good experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Produce Assistant, Service Cashier
    Former Employee - Produce Assistant, Service Cashier

    I worked at Woolworths Limited part-time (More than 3 years)

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    Opportunities. Lots of opportunities, that is the main pro. The training is thorough but they do not pressure or rush you. If they cross-train you across different positions, you will gain lots of experience. Looks good on resume.

    Cons

    Service Cashier position can get quite boring

    Advice to Management

    None


  9. Safety Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Safety Specialist in Adelaide (Australia)
    Former Employee - Safety Specialist in Adelaide (Australia)

    I worked at Woolworths Limited full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    It is a large corporation, so it looks good on your resume. They're very behind in their business systems, but prospective employers don't know thus.

    Cons

    Management were high unskilled at business and people management. They are fed set processes that need to be followed, but have little understanding of the reasons why they do things. There is no scope for decision making as national office want to control all decisions despite them having no insight in to local conditions. Emphasis is on reaching targets at all cost, despite the harm it causes elsewhere. Very siloed. One department will shoot another department in the foot if it means reaching targets. No organizational view.

    Advice to Management

    Remember that the business is run by people, and not machines.


  10. N?A

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Woolworths Limited full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    None that I can think of

    Cons

    No work life balance. Little to no career progression opportunities.

    Advice to Management

    Need to walk the walk not just talk the talk. Leadership through leading!


  11. buyer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Buyer in Sydney (Australia)
    Former Employee - Buyer in Sydney (Australia)

    I worked at Woolworths Limited full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    technological and team based and structured

    Cons

    highly political environment, no motivation, biased and exploitable....

    Advice to Management

    look after emplyees



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