Woolworths Supermarkets Reviews

Updated March 27, 2015
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3.2
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  1. Good to work as a part time, Not a good place for a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Supervisor
    Current Employee - Service Supervisor

    I have been working at Woolworths Supermarkets part-time (more than 5 years)

    Pros

    1. Very decent pay and industry standard penalty pay
    2. Follows rules and regulations properly
    3. Try to give the best in customer service and help staff when they make decisions to help customers
    4. Try to make very safe work place and have its own rules apart from government rules to protect workers and customers
    5. Very good leave and sick leave system, try to help the workers to keep a very good work life balance.
    6. Promote private health care, gym membership and more through company HR website.
    7. Young work force with energy and fun, sometimes even 15 year old will be working giving the store a fresh look.

    Cons

    1. Too much of politics in the management. Management gives promotions based on friendships and favours rather than talent and experience.
    2. Institutional racism exits in most of departments, Specially in service departments. Tend to employ people from same racial backgrounds.
    3. Performance measurement methods really outdated, hard working people goes unnoticed very easily.
    4. Due to inexperience managers and supervisors, very high level of waste and unhappy staff. trying follow very ineffient cost saving methods making customers really unhappy due to long queues.

    Advice to ManagementAdvice

    Head office needs to address and influence individual stores more often, specially in Human Resources. Hiring, Firing and Promoting process needs to be more centralised. Performance evaluation should not be based on department managers decisions alone. proper trained human resource personals needs to be in the store to identify individual talents without being biased. more efficient staffing mechanism needs to be implemented
    Have less part time and casual staff and employ more full time staff who is committed to the work and success of the company. specially who is really committed to retail as their choice of career industry.

    Recommends
    Neutral Outlook
  2. Use to be great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Woolworths Supermarkets

    Pros

    Pay is good and hours are flexible

    Cons

    Company strategy is going to bring everything down

    Advice to ManagementAdvice

    Change most of them

    Doesn't Recommend
    Negative Outlook
  3. Steady work if you're reliable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Team Member
    Current Employee - Store Team Member

    I have been working at Woolworths Supermarkets full-time (more than 5 years)

    Pros

    - above average pay for what you do
    - great non-management staff make it a pleasurable work environment
    - flexible work hours if you demonstrate dedication

    Cons

    - constant drive to cut costs
    - uncertainty surrounding the future of retail jobs
    - it can be monotonous and highly physical

    Advice to ManagementAdvice

    - you need more passionate store managers, they all seem jaded
    - the shift to continuous improvement is making people continuously wonder about their job security

    Recommends
    Neutral Outlook
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  5. Only good for entry level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shop Assistant in Sydney (Australia)
    Former Employee - Shop Assistant in Sydney (Australia)

    I worked at Woolworths Supermarkets part-time (more than 3 years)

    Pros

    getting 5% discount on everything, free food on some occasions

    Cons

    work repetitive, management do not value workers, being verbally abused for even working hard, timed on going to toilet, work politics, no career progression and pay is not as good as other places

    Advice to ManagementAdvice

    respect your employees and colleagues, do not take your anger towards your lower cohort, and do not take credit for other peoples work

    Doesn't Recommend
    Neutral Outlook
  6. Pushed hard, experienced ridiculous budget constraints and pressures.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Duty Manager in Preston (Australia)
    Former Employee - Duty Manager in Preston (Australia)

    I worked at Woolworths Supermarkets part-time (more than 3 years)

    Pros

    The friends you may develop. The pay can be okay if in a managerial/bakery role. Standard cashier or long-life pay rates are smaller. You'll pay for it in the amount of work you have to perform though.

    Cons

    No matter how well you perform, it's never good enough. Higher manager will always push blame down the ranks all the way to the duty manager (if you're in a management role). It all relates back to corporate trying to run stores with budgets smaller than the minimum required to actually manage a store.

    Staff reward and recognition is almost non existent, at least when I was there. A 5% discount is mostly all you get. It's ridiculous. The company I work for now is very large and provides so many extra financial incentives/offers.

    Advice to ManagementAdvice

    Stop trying to cut corners, cut the budget. It's doing more harm than good. This is evident in your latest financial results. Coles looks to be doing it right, not so much Woolies. It makes staff hate their job, want to resign and go find alternative work. That's what it did to me. You lose valuable employees.

    Doesn't Recommend
    Neutral Outlook
  7. Costs Cutting is foremost in upper managements mind

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Woolworths Supermarkets

    Pros

    This used to be a great place to work prior to Grant Obrien

    Cons

    No communication or transparency. The companies values are being compromised

    Advice to ManagementAdvice

    Start living the values you preach.

    Doesn't Recommend
    Negative Outlook
  8. Okay, but often painful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Store Team Member
    Current Contractor - Store Team Member

    I have been working at Woolworths Supermarkets as a contractor (more than 5 years)

    Pros

    Decent wages, but HEAPS of room for improvement. There is good benefits if you are a permanent or salaried employee. Good company values.

    Cons

    Very repetitive, opportunities for further education and advancement are incredibly rare, but do exist. Its all about the company, and they often use cheap tactics to cheat you out of decent wages. Management is often poor, and only concerned about bettering themselves and the company rather than taking care of employees. Management often turn a blind eye to issues.

    Advice to ManagementAdvice

    Value your employees efforts more, don't abuse the use of temporary contracts.

    Recommends
    Neutral Outlook
  9. Good people but casual call ins get worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Service Cashier in Sydney (Australia)
    Former Contractor - Service Cashier in Sydney (Australia)

    I worked at Woolworths Supermarkets as a contractor (more than a year)

    Pros

    Good people, everyone is mostly friendly. Easy job even though tedious. Good first job, everyone loves customer experience in a resume.

    Cons

    Once you enter the most expensive pay bracket as a casual (>21) they will only call you in for shifts at the last second. Unless you never leave the house you won't be available for shifts and subsequently never called until they terminate your contract.

    Recommends
    Positive Outlook
  10. Bullying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Brisbane (Australia)
    Current Employee - Manager in Brisbane (Australia)

    I have been working at Woolworths Supermarkets full-time (more than 5 years)

    Pros

    Can't think of any pros at the moment. Life has become so intolerable at my store that I come home and cry.

    Cons

    Staff have been cut back so much that managers are being forced to work longer hours and bullied with the promise of the sack once changes come in. When staff wether or not they are management or otherwise are absent due to illness, they are not being replaced putting more and more pressure on the department management.

    Advice to ManagementAdvice

    You need to implement and put into action a bullying policy. If you have one in place at the moment it isn't visible.

    Stop flogging willing horses.

    Doesn't Recommend
    Neutral Outlook
  11. If you don't mind monotony of the work with a good manager, it's a great family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Nightfill in Ashfield (Australia)
    Former Contractor - Nightfill in Ashfield (Australia)

    I worked at Woolworths Supermarkets as a contractor (more than a year)

    Pros

    The colleagues you work with are friendly and make you feel part of the team. Flexible work options.

    Cons

    Management getting creative with staffing rosters to look good for reports. Low opportunities to change departments probably because of recruitment costs. Unfair demands and opportunities for day workers compare to day workers.

    Advice to ManagementAdvice

    Have realistic planning, fairness, not abusing a casual worker's on call requirements may improve some staff turn over rate.

    Recommends
    Neutral Outlook

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