Woolworths Supermarkets

www.woolworths.com.au
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Woolworths Supermarkets Reviews

Updated February 27, 2015
Updated February 27, 2015
28 Reviews
3.4
28 Reviews
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Employee Reviews

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  1.  

    Steady work if you're reliable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Team Member
    Current Employee - Store Team Member

    I have been working at Woolworths Supermarkets full-time (more than 5 years)

    Pros

    - above average pay for what you do
    - great non-management staff make it a pleasurable work environment
    - flexible work hours if you demonstrate dedication

    Cons

    - constant drive to cut costs
    - uncertainty surrounding the future of retail jobs
    - it can be monotonous and highly physical

    Advice to ManagementAdvice

    - you need more passionate store managers, they all seem jaded
    - the shift to continuous improvement is making people continuously wonder about their job security

    Recommends
    Neutral Outlook
  2.  

    Good to work as a part time, Not a good place for a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Supervisor
    Current Employee - Service Supervisor

    I have been working at Woolworths Supermarkets part-time (more than 5 years)

    Pros

    1. Very decent pay and industry standard penalty pay
    2. Follows rules and regulations properly
    3. Try to give the best in customer service and help staff when they make decisions to help customers
    4. Try to make very safe work place and have its own rules apart from government rules to protect workers and customers
    5. Very good leave and sick leave system, try to help the workers to keep a very good work life balance.
    6. Promote private health care, gym membership and more through company HR website.
    7. Young work force with energy and fun, sometimes even 15 year old will be working giving the store a fresh look.

    Cons

    1. Too much of politics in the management. Management gives promotions based on friendships and favours rather than talent and experience.
    2. Institutional racism exits in most of departments, Specially in service departments. Tend to employ people from same racial backgrounds.
    3. Performance measurement methods really outdated, hard working people goes unnoticed very easily.
    4. Due to inexperience managers and supervisors, very high level of waste and unhappy staff. trying follow very ineffient cost saving methods making customers really unhappy due to long queues.

    Advice to ManagementAdvice

    Head office needs to address and influence individual stores more often, specially in Human Resources. Hiring, Firing and Promoting process needs to be more centralised. Performance evaluation should not be based on department managers decisions alone. proper trained human resource personals needs to be in the store to identify individual talents without being biased. more efficient staffing mechanism needs to be implemented
    Have less part time and casual staff and employ more full time staff who is committed to the work and success of the company. specially who is really committed to retail as their choice of career industry.

    Recommends
    Neutral Outlook
  3.  

    Okay, but often painful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Store Team Member
    Current Contractor - Store Team Member

    I have been working at Woolworths Supermarkets as a contractor (more than 5 years)

    Pros

    Decent wages, but HEAPS of room for improvement. There is good benefits if you are a permanent or salaried employee. Good company values.

    Cons

    Very repetitive, opportunities for further education and advancement are incredibly rare, but do exist. Its all about the company, and they often use cheap tactics to cheat you out of decent wages. Management is often poor, and only concerned about bettering themselves and the company rather than taking care of employees. Management often turn a blind eye to issues.

    Advice to ManagementAdvice

    Value your employees efforts more, don't abuse the use of temporary contracts.

    Recommends
    Neutral Outlook
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  5.  

    Good people but casual call ins get worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Service Cashier in Sydney (Australia)
    Former Contractor - Service Cashier in Sydney (Australia)

    I worked at Woolworths Supermarkets as a contractor (more than a year)

    Pros

    Good people, everyone is mostly friendly. Easy job even though tedious. Good first job, everyone loves customer experience in a resume.

    Cons

    Once you enter the most expensive pay bracket as a casual (>21) they will only call you in for shifts at the last second. Unless you never leave the house you won't be available for shifts and subsequently never called until they terminate your contract.

    Recommends
    Positive Outlook
  6.  

    If you don't mind monotony of the work with a good manager, it's a great family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Nightfill in Ashfield (Australia)
    Former Contractor - Nightfill in Ashfield (Australia)

    I worked at Woolworths Supermarkets as a contractor (more than a year)

    Pros

    The colleagues you work with are friendly and make you feel part of the team. Flexible work options.

    Cons

    Management getting creative with staffing rosters to look good for reports. Low opportunities to change departments probably because of recruitment costs. Unfair demands and opportunities for day workers compare to day workers.

    Advice to ManagementAdvice

    Have realistic planning, fairness, not abusing a casual worker's on call requirements may improve some staff turn over rate.

    Recommends
    Neutral Outlook
  7.  

    Bullying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Brisbane (Australia)
    Current Employee - Manager in Brisbane (Australia)

    I have been working at Woolworths Supermarkets full-time (more than 5 years)

    Pros

    Can't think of any pros at the moment. Life has become so intolerable at my store that I come home and cry.

    Cons

    Staff have been cut back so much that managers are being forced to work longer hours and bullied with the promise of the sack once changes come in. When staff wether or not they are management or otherwise are absent due to illness, they are not being replaced putting more and more pressure on the department management.

    Advice to ManagementAdvice

    You need to implement and put into action a bullying policy. If you have one in place at the moment it isn't visible.

    Stop flogging willing horses.

    Doesn't Recommend
    Neutral Outlook
  8.  

    Chop,chop,chop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Grocery in Perth, Western Australia (Australia)
    Current Employee - Grocery in Perth, Western Australia (Australia)

    I have been working at Woolworths Supermarkets part-time (more than a year)

    Pros

    Staff discount, decent hourly rate.

    Cons

    Constantly cutting hours and staff so that managers can have fat bonuses while employes suffer.

    Advice to ManagementAdvice

    Actually find out what is going on the lower levels!

    Doesn't Recommend
    Neutral Outlook
  9.  

    Working for Woolworths

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Night Fill Store Person in Perth, Western Australia (Australia)
    Current Employee - Night Fill Store Person in Perth, Western Australia (Australia)

    I have been working at Woolworths Supermarkets part-time (more than a year)

    Pros

    Woolworths are very accommodating with my University studies and their flexibility with work days and hours allows me to keep working and complete my studies.

    Cons

    The repetitive nature of the job can sometimes become a little monotonous, but the staff that I work with help keep the mood light and easy to keep going.

    Advice to ManagementAdvice

    Keep a positive nature to your improvements and praise the staff

    Recommends
    Neutral Outlook
  10.  

    TERRIBLE!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front-end Cashier in Toowoomba (Australia)
    Former Employee - Front-end Cashier in Toowoomba (Australia)

    I worked at Woolworths Supermarkets full-time (less than a year)

    Pros

    It was a job but that's about it.

    Cons

    No training or development for staff, constant cut backs, poor pay and poor culture. They simply don't know how to treat people and so glad I left.

    Advice to ManagementAdvice

    Actually provide training and development to employees. Also treat people with respect and integrity.

    Doesn't Recommend
    Neutral Outlook
  11.  

    Customer Service

    Current Employee - Assistant Store Manager in Auckland (New Zealand)
    Current Employee - Assistant Store Manager in Auckland (New Zealand)

    I have been working at Woolworths Supermarkets full-time (more than 8 years)

    Pros

    Best customer service, best company to care about their employees.

    Cons

    Making money for the company and thinking about innovation.

    Advice to ManagementAdvice

    Communication is the main tool to success.

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