WordStream

  www.wordstream.com
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WordStream Reviews

Updated July 15, 2014
Updated July 15, 2014
9 Reviews

3.6
9 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Ralph J Folz
7 Ratings

Employee Reviews

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  1.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great people with drive and passion

    Cons

    Startup pay and growing pains

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Solid Company That Cares

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The company is solid and still has a start-up vibe. Really works to uphold the corporate values such as transparency, winning together, etc. And, the company truly does care about its customers and employees. The experience I have gained here is second to none due to the transparency. You can really see how things work and the give and take needed to keep a company successful. Benefits are good. And, the open vacation policy is really great.

    Cons

    Very fast paced and data driven. CEO is an ex-engineer and very black and white. This isn't necessarily a con but makes it difficult and very challenging to make headway in some instances. He is very reasonable but if you don't have the data, wait.

    Advice to ManagementAdvice

    Continue the cross-pollination of teams. And, continue to invest heavily in the Product and Engineering team. The product is good but it could be fantastic. There is a lot of data. Make the Product and Engineering teams live that data and strike a balance between new features and improving/replacing old.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Software is Limited, Slow, and Buggy in 2014. Waste of Money for our Entire Team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Their tools to perform research are good but have all been replaced by free tools online including by Google that perform better if not up to par. The tools still work with Wordstream but you have to be locked in a contract to use them.

    Cons

    In order to work with the company, you must be locked into a contract. The software is full of bugs, it's flash based so it's very slow, the software claims to help optimize campaigns and make things easier when it really just makes things harder and requires more time to be spent. We have an entire department that was using this for about a year. When we moved away from it, our results more then doubled and our time became much more efficient in the amount of items we were able to complete just by using Google's platforms. Sending in any sort of request for extension advancements or other campaign specific support takes a long time to get resolved.

    Advice to ManagementAdvice

    Ultimately I feel your presentation is great, and that the product has potential, but to lock your customers into contracts for a product / training on the product that requires more time and effort for less results then using Google's own systems and tools is ridiculous. #Happy to be done and over with #Wordstream.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer
    Former Employee - Software Engineer

    Pros

    Working at WordStream, I've always felt like I was in a position to succeed. People, for the most part, seem to take pride in their work and are interested in bettering themselves as well as the people around them. Employees here are top notch. Management, as well as non-executives have done a good job of fostering a culture of transparency.

    Cons

    Not a lot of cons that I can think of

    Advice to ManagementAdvice

    Cross-pollination inter and intra departments is key to preserving culture as the company scales.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Established company with a startup culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer  in  Boston, MA
    Former Employee - Software Engineer in Boston, MA

    Pros

    Company is expanding rapidly
    Flexible hours
    Great People
    Implements Employee Feedback on Culture
    Unlimited Vacation
    Room for Career Development

    Cons

    Salary is competitive but could be slightly higher stock options can compensate.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great tech startup, lot of growth, solid executive team.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales  in  Boston, MA
    Current Employee - Sales in Boston, MA

    Pros

    Lot of intelligent people that are great at what they do. Quickly growing company, great for anyone in sales. The company is also flexible, if you're good at what you do they'll go out of their way to offer bonuses and incentives as you progress. The product has seen a lot of growth over the past year, and the future outlook for the company is very bright. Lot of potential...

    Cons

    Can be difficult to move up not because the company doesn't have a good career path, but because the teams are well structured and tightly organized. Not a lot of room for more managers because the company is lean. On the plus side they almost always promote from within. Sales team is growing quickly, few kinks to iron out but honestly if you're good at what you do and know how to sell you will be successful and make great money.

    The individual that posted the negative review was only an employee for several months (not a year), and had no idea what he was doing. Not a good fit for the company, not sure he'll be able to make it elsewhere either.

    Advice to ManagementAdvice

    Offer better career paths. Not a bad job doing so thus far, but to retain top talent you'll want to offer more options sooner rather than later.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Wordstream is a great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative  in  Boston, MA
    Current Employee - Sales Representative in Boston, MA

    Pros

    Great place to work / awesome people / amazing location. Not sure who the person is who wrote the 1 star review but pretty sure its one of the few people that have been fired from here who not only sucked at their job but life in general. I think everyone knows a few of these folks - especially in sales. If you're good at your job - like having fun and working with a great bunch of like minded people, enjoy making money and being rewarded for performing well than it doesnt get much better. I'm not in management so I'm not trying to write an overly sugar coated review of the company. With that being said I've also been in sales for over 10 years and I can tell you from experience that there are alot of aweful places to work out there and this is far from one of them. Every job will have some things about it that aren't fun but the pluses far outweigh the negatives at Wordstream.

    Cons

    Typical start up issues around processes, systems, and procedures that continually evolve but to be expected with a newer company trying to find the right path for itself and its employees

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Two faced, and a joke.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Boston, MA
    Former Employee - Account Executive in Boston, MA

    Pros

    Great smart folks to work with. Great location in back bay.

    Cons

    They make a concerted effort to focus on sales, instead of focusing on the software. The sales dept is a mess, and the team doesn't respect the VP of that dept. They have a massive issue with clients churning because the software just doesnt work. Management doesn't get it. If a bucket has a hole in the bottom, you cant fix it by putting more water in the bucket, you fix the hole. Their long term success is bleak.

    Advice to ManagementAdvice

    Be more transparent. Better training, and be fair with the distribution of leads. FIX THE SOFTWARE, and stop trying to be Hubspots doppleganger. There is only 1 hubspot, and attempting to copy their every move wont work for you. Hoping that you can mask your issues with the software by making more sales will never work if clients keep churning.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    A good startup experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee  in  Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    Pros

    - Great people - everyone is very intelligent, energetic, nice, willing to help
    - Company is doing a good job of working on culture so that people have an opportunity to socialize outside their department (i.e. Summer and winter company outings, Yankee swap, monthly happy hours)
    - Growing quickly with solid performance
    - Good leadership - open to ideas to drive the business forward, willingness to be transparent
    - Low turnover, generally happy employees

    Cons

    - As a startup the focus is on getting your immediate job done, not much exposure to projects outside of your specific area of responsibility.
    - It's a startup so the pace is fast - that's to be expected just know that when you apply.

    Advice to ManagementAdvice

    Find opportunities to create cross-functional team projects to help employees grow. Culture is positive, now consider ways to provide employee growth and cross-functional exposure.

    Recommends
    Positive Outlook

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