Workplace Options Reviews

Updated July 29, 2015
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Pros
  • A lot of recent grads who were in need of a paycheck/entry level position (in 5 reviews)

  • Great product - they offer services that help people with work-life balance (in 3 reviews)

Cons
  • The phones ring constantly and there are many times a day when there is no one in the call center available to take any new calls (in 3 reviews)

  • Truly a horrible experience and hated going to work each day (in 2 reviews)

More Pros and Cons

56 Employee Reviews

Sort: Popular Rating Date
  1. Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Raleigh, NC
    Current Employee - Consultant in Raleigh, NC

    I have been working at Workplace Options (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Fresh fruit and great health insurance.

    Cons

    Nepotism. Training was horribly instructed. Very insensitive company. Repetitive daily activities. A Bachelors degree is required for this job that dumbs you down, it gives you no experience for any type of career setting.

    Advice to Management

    No advancement opportunities unless your in the so called loop.


  2. Great Company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Work-life Consultant in Raleigh, NC
    Current Employee - Work-life Consultant in Raleigh, NC

    I have been working at Workplace Options full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Flexible hours since some departments are open 24/7 Great Bonus opportunities to reward hard work Awesome coworkers and helpful supervisors

    Cons

    I have been here almost 1 year and have not met any major cons. They bring in free, fresh fruit weekly and allow all workers time to go on daily walks.


  3. WPO Company Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Raleigh, NC
    Current Employee - Anonymous Employee in Raleigh, NC

    I have been working at Workplace Options

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The people are great to work with. There really are some good - hearted people who work for the organization, including some in management. The atmosphere is non-judgemtal and friendly. Opportunities for professional growth are provided for employees with the drive to grow. Company values are also great.

    Cons

    The pay is low and the turnover rates are high. Due to organizational changes, we've lost our 4% 401k match. It has now been reduced to 2%. We also had this recognition system that would allow us to "cash in" our points for a tangible reward. The reward portion of the system has stopped. I enjoyed cashing my points in for gift cards. Sometimes the workload is much more than what a person can realistically handle. Many of the employees are stressed out due to the load.

    Advice to Management

    Increase the pay. Encourage employees to use their WL/EAP benefits. Keep placing great people in management roles. Bring back the Kudos gift cards.


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  5. Avoid This Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Raleigh, NC
    Current Employee - Anonymous Employee in Raleigh, NC

    I have been working at Workplace Options

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    This company provides free fruit 2-3x a week

    Cons

    Low pay, lack of benefits, job description from when I was hired has changed, management is lack luster, lack of growth into career opportunities, micro-managed like 5 year old children, not organized in development of company, inability to be a forward-thinking company though they claim they are.

    Advice to Management

    Pay fair salaries, stop micro-managing us (we have all graduated college- we can obviously time manage),


  6. Good First Job out of college

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Work-life Consultant in Raleigh, NC
    Current Employee - Work-life Consultant in Raleigh, NC

    I have been working at Workplace Options (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Great community and decent pay as a recent college graduate

    Cons

    This job is VERY micro-managed


  7. Helpful (4)

    Hopefully a thing of the past...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Work-life Consultant in Raleigh, NC
    Former Employee - Work-life Consultant in Raleigh, NC

    I worked at Workplace Options full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    an entry level paycheck when the alternative is living on the street, although people living on the street typically have more compassion and morality than the leadership at this company

    Cons

    treated like a child, 30 min timed lunch breaks no flexibility people who work over you are morons and thieves

    Advice to Management

    come out of the darkness


  8. Helpful (4)

    They will not pay for months on end

    Current Employee - Counsellor in Ireland, IN
    Current Employee - Counsellor in Ireland, IN

    I have been working at Workplace Options

    Pros

    As a contract counsellor the hourly rate seemed good.

    Cons

    eight months later I am still waiting to be paid for counselling work done. I have sent email after email. I get passed from person to person... I wonder if the multi nationals who employ WPO as their EAP know how badly they treat us! I am self employed.

    Advice to Management

    Pay people within 30 days.


  9. Good Fit for Newly Grads!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Resource and Referral Specialist in Raleigh, NC
    Current Employee - Resource and Referral Specialist in Raleigh, NC

    I have been working at Workplace Options (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    On site fitness facility, yoga class. Free fresh fruit supplies twice a week. EAP benefits.

    Cons

    Job can be isolating since you're sitting for 8 hours answering calls and looking at the computer.

    Advice to Management

    Not a chance!


  10. Helpful (2)

    "Fancy" work title.. But that's it!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Work-life Consultant in Raleigh, NC
    Former Employee - Work-life Consultant in Raleigh, NC

    I worked at Workplace Options

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Trip to London (if you stay long enough), possibilities to grow with the company (like to promote within), EAP benefits, learning new things (cross training), christmas party.

    Cons

    The job is extremely stressful and monotonous. Most of the time was not looking forward to go to work (didn't like it at all!). They want you to do so much at the same time (toggle - take phone calls, call providers/customers, do research, answer instant messages/emails), and your team leader is always on top of you (sometimes can be quite rude - maybe because they have a lot of pressure as well). Nothing is good enough! You learn a lot of new things, but the expectations are sometimes really high, especially when you're taking calls (legal intakes can be awful). The job is not as fancy as it sounds, and anyone could do it. You just have to do too much for the salary you get!

    Advice to Management

    Diversify the job.. Treat better your employees and give them more rewards. Most employees are way too stress with their roles!


  11. Helpful (2)

    Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Workplace Options

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Easy job and coworkers were helpful

    Cons

    low pay, stressful, no advancement, and now work/life balance despite being a company that prioritizes work/life balance



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