World Fuel Services Reviews

Current Employee – been working at World Fuel Services full-time for more than a year

Pros – Good Place to Learn New Things.

Cons – Career Growth is very limited

Current Employee – been working at World Fuel Services full-time for less than a year

Pros – Work for a Fortune 100 Company--looks good on resume...WFS is one of the original players in the flight planning/ services for airlines/ corporate jet operations. The benefit package was excellent.

Cons – The technology in use is absolutely the worst I've ever seen/ used. The computers were at least 7 years old...the "Flight Coordinator's" that produce the flight plans for flight crew's are not licensed dispatchers--"computer monkey's" would be a better term. If flight crews (pilots) were aware that those running flight plans have no formal dispatch training (not licensed Dispatchers) it would certainly raise concern by most flight crews/ Captains. I never saw one flight planner even open an enroute chart...no clue how to read a SID or STAR....to me it seemed like a culture of ego's and was absolutely the worst experience of my career.

Advice to Senior Management – The technology in use is absolutely horrid. A sixth grade classroom would most likely have better quality computers than those in use for "flight planning." Those persons running "flight plans" are not even licensed dispatchers--most cannot even read weather, a METAR or TAF. No one knew what a "cost index" was...and if you really want to see what goes on?? Put a video monitor and/ or recorder on, during the shifts...the staff is great with the clients over the phone, but when the call is terminated--the things that were said about the clients, and the bitching that goes on is sickening.

No, I would not recommend this company to a friend

Current Employee – been working at World Fuel Services full-time for more than 7 years

Pros – Company is very entrepreneurial and you can come in & make an impact in your first year.

Cons – Due to ultra fast growth there is a general committment to get a lot done each year.

Advice to Senior Management – Keep focused on your #1 Asset which is the great people in your organization. Promote even more from within. If you look at the financial performance there is not much you want to change so just keep improving.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at World Fuel Services

Pros – Great benefits, above average salary. Great company to work outside IT.

Cons – Not an oracle Apps shop. IT management provides false promises at the time of hire. If you are good in politics IT is the best department to work. All custom application.

Advice to Senior Management – Fire the VP's in IT.

No, I would not recommend this company to a friend

Former Employee – worked at World Fuel Services

Pros – Hands on learning experiences, Employee recognition, Benefit Package is Awesome, Bonus based on performance, Fast paced work environment, Global opportunities, Agility of this company is tremendous

Cons – Business unit managers seem to feel superior to IT Staff. This often leads to a disconnect from the partnership concept that should be part of the organization.

Advice to Senior Management – Continue rewarding employees based on performance evaluations. Every employee is not equal, reward the best and weed out the rest.

Yes, I would recommend this company to a friend

Former Employee – worked at World Fuel Services

Pros – Leaders have positioned the company within a niche where competition is not as fierce as in other industries, and thus giving the company a good chance of growth and survival in challenging times. Most employees at WFS are friendly and communicative, and career opportunities are plentiful. The Miami office is comfortable and most of the equipment is new and well-maintained.

Cons – The company is growing so fast that the leadership is finding it more difficult to communicate the goals, strategies, and train new hires with the tools they need to use to perform successfully at work. It is uncertain if IT support is growing as fast as the rest of the company is.

Advice to Senior Management – A successful growth strategy should include measures to train and prepare new hires quickly, efficiently and with minimal costs. Employee education should definitely be a priority.

Yes, I would recommend this company to a friend

Former Employee – worked at World Fuel Services

Pros – lots of opportunity within the company for growth - there are a variety of departments - and groups within the departments consist of 2/3 employees - so within your group there is a lot of places you can make an impact.

Cons – still large company can be lost inside the maze - if you are trying to get to the very top - align yourself with high level managers in Finance and IT and that will help as this company is part of the "good ole boys" network - so you have to get in where you fit it...

Advice to Senior Management – listen to the lower level workers

Yes, I would recommend this company to a friend

Former Employee – worked at World Fuel Services full-time for less than a year

Pros – some decent co-workers, staff nights out once a month. Nice location in London. Annual summer party is good fun.

Cons – I worked for the land department for just under a year and it was a new start-up a few years ago and seems to be not developing as planned, I can see it closing down.
No staff traning/further or wider education opportunities for anyone. No 'Investment in People.' In fact, they have 'no interest in people, would be more accurate.
They are very 'hire them, fire them' and have an exceptionally high staff turnover apart from a few old stalwarts who seem to cling on for some reason. I must have seen about 40% of the staff change in the time I was there.
Pay is average, hols are poor, sick and maternity is statuatory. They will shaft you any way they can. HR are extremely indiscreet. I was once told by HR about someone elses private matter for which they were recieving treatment. Very unprofessional.
Glad I left there to get work elsewhere, my new place makes me realise how bad this company were

Advice to Senior Management – Pay some attention to your staff instead of bullying them constantly until they take long-term sick or leave. Invest in people, train them up or give them some incentive.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at World Fuel Services full-time for less than a year

Pros – Excellent location for some candidates
I guess that the fact is growing is a symptom of financial stability

Cons – This company is very immature. The fact that is growing, it has not taken the time to standardize and improve their HR processes which are the face of the company.It has a lack of feedback and follow up by the recruiters. This tells a lot about the company. The company is much disorganized with the hiring process with lack of punctuality and professionalism by the interviewers.

No, I would not recommend this company to a friend

Current Employee – been working at World Fuel Services full-time for more than 3 years

Pros – They pay alright (not great,) you are very much so left to your own devices, some of the employees there are very good but will not stay long. Office is in a nice location

Cons – No development on offer, even for well training and specifically recruited staff (like myself.) I have been there 4 years (London) and never seen an internal promotion, they always recruit externally. Bonus payments are not guarenteed, holiday allowance is poor (4 weeks.) The worst thing is the dead end feeling of working there, most staff agree - they are just waiting for an opportunity to leave and many do. Very high staff turnover

Advice to Senior Management – Concentrate on investing in people as many staff are bored and under utilized. Offer training/courses and take an actual interest in helping people progress as many staff feel forgotten about. WFS talk about how they are all about thier employees but then do nothing to follow through.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company