World Travel Holdings Reviews
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Oct 20, 2009
2009-10-20 16:37 PDT
Details
Pros
Your associates. They make it worth coming in
Cons
The company has gone against all of the other competition's policies in place to generate business during this economy. . Raising administrative and processing fees while others are eliminating them, increasing margin share by one quarter of one percent while charging back 35% of any discounts to the agents. finding something wrong about every call we are monitored on. Marketing is sometimes purposely deceptive and aimed at what the industry calls bottom feeders. When they find out they are not getting a $400 credit on a $150 cruise, they hang up. This has a negative effect on our compensation as our conversion decreases making us ineligible for bonus.
Advice to Senior Management
Spend a day on the phones trying to book some of these calls using the "customer connection" in place.
Was this Review helpful? Yes | NoShare:
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Reservationist in Woburn, MA:
“Too many cooks spoiling the broth!”
Apr 9, 2009
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Developer in Woburn, MA:
“Great people with a need for a leader that will really push the envelope.”
Feb 25, 2009
1 found helpful
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Anonymous in Orlando, FL:
“WTH.........Last option for finding work!”
Feb 6, 2009
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Travel Pro in Miramar, FL:
“Work here..... only if you can't find anywhere else to work”
Jan 5, 2009
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Anonymous in Petaluma, CA:
“This workplace is best for people who love travel and don't need to make that much money.”
Jan 2, 2009
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Director, Brand Marketing in Woburn, MA:
“Good Small/Mid-sized travel company with solid management team”
Dec 8, 2008
1 found helpful
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Anonymous in Woburn, MA:
“go here with eyes wide open. this is not a place where most people can go to learn and grow.”
Nov 25, 2008
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Withheld in Woburn, MA:
“WTH needs to take a hard look in the mirror and into the future or they might not be around much longer.”
Aug 12, 2008
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Travel Professional in Virginia Beach, VA:
“Excellent company, leader in the industry with opportunities for many .”
Aug 5, 2008
