World Travel Holdings Reviews

Pros

What more is there to say? I get to talk to people all day long about their upcoming cruise. I get to do this all while working from home in my pajamas....

Cons

The benefits are a little better than average, but very pricey! I wish that the monthly premiums would decrease. It would really be nice if they offered Aflac insurance.

Advice to Senior Management

Keep up the good work. You make this a wonderful place to spend 8 hours a day. 9 years with WTH and hopefully many more to come :)

Pros

Best reason to work here is because you want to work from home, your an excellent salesperson and or you want discounts on cruises.

Cons

It's funny I read this site before I took this job and I thought man this job could mean some opportunity for growth, money and benefits. I've always loved travel so it seemed like a great fit. Well let me tell you there where 25+ people in my training class and now there's about 8-10 left with 6 of them telling me personally how upset they are with this job. Take this job if you are already a salesperson and your able to sell anyone on anything,, don't take this job if you think your going to be trained on how to sell. You will be very disappointed with your pay check. Here's what they don't tell you in the interview or in training....your making usually about usually 10% of 10% of the total. Sometimes that's as little as $9, many times your not making anything at all except your hourly wage, which is $8. Let's face it people now a days want to book things online, so they call to get answers to questions than leave and book it themselves. Which not only do you not make money but you don't meet your conversion percentage. Oh, I almost forgot about the forced Overtime, that's makes for very unhappy employees. It's great working from home but you can make more at burger king flipping burgers with less stress. Why am I still here? Because I like working from home :)

Advice to Senior Management

Start telling new hires what its really like to work here! Stop sugar coding the job. Only a very small percentage of people are making the money you post in the job description. Just like only a very tiny number of rooms/sailings actually go for the prices you post online. Another crappy part of the job, explaining to people that what the see online isn't the actual cost...kinda makes it hard to sell something when people don't trust us.

Pros

It is work at home and you are not pressurized to keep taking calls. Get to spend more time to know the customers well.

Cons

It is sales that drives a perosn crazy. Every few minutes there is an email that boasts of people making 20K in sales. That puts a person off for the rest of the day. For every person tries their best to get that mark but is not always successful and that puts a question in your head ..are you not good enough?
The schedule is killing. They ask you what schedule you prefer but that is not adhered to.
They will give you 50hrs a week. It is fine for people who do not have a family, social circle, hobbies.
When you sell it does not mean you will get that commission. At the end of pay period you will get the higher amount . So it is not your basic +commission.
In short if you do not sell well you are stuck at $8/hr
There are too many different products and many more get added each day.
If you work late shifts then cruise lines and back office is closed so for any help you are on your own .

Advice to Senior Management

Try to distribute the commission pattern, and the products sold.
Do not try to make people "Jack of all trades Master of none"

Pros

great coworkers depends who you pick

Cons

management needs to help employees not hinder them

Advice to Senior Management

stop abusing the sales floor/ non management they work hard

Pros

great fellow employee, work from home

Cons

They do not work with your schedule for any reason, not school, not another job, not family. Everything is done by what they feel they need.

Advice to Senior Management

Pay attention to your smaller employees, they make the company and will probably be your boss one day.

Pros

People, the work, hours, pay and and the fact that we are selling dreams. The travel industry is a fun industry to be in, especially since I love to travel.

Cons

We are a low margain business so there is a lot of pressure because every booking counts. It's a 24/7 business so it's hard to find employees willing to work the non desirable shifts.

Advice to Senior Management

Keep doing what you're doing! You did an awesome job at pulling this company out of hard economic times. You made the hard decisions and continue to keep your eye on the ball.

Pros

Good work life balance, upper management gives sufficient space to employees to decide/perform

Cons

Industry is not fast growing and it's hard for a company to grow much faster than the industry. Limited growth leads to limited opportunities.

Advice to Senior Management

Come up with ways to lead employees multitask.

Pros

Great potential to earn great money, robust training program, leadership that cares and invests in the business and the people, travel perks, great work locations, alot of tenure with great opportunity to learn from others that have been in the business for a long time.

Cons

It is a seasonal business so always be prepared for a busy first quarter. Plan vacations accordingly so you can enjoy the great industry you are a part of.

Advice to Senior Management

Continue leading the business with the passion and pride that you do. Your desire to see this business continue to succeed and grow does not go unnoticed!!

Pros

Work your own hours. You can earn an unlimited income however it dies take a while to build up
your sales.

Cons

The management is ok. If you do not work you do not make any money. If you have a reservation to cancel they will take the commission out of your next pay check.

Advice to Senior Management

Be much more helpful to people who are having a difficult time making sales rather than gushing over the people that are making sales. Everyone wants to be successful.

Pros

Best health benefits I've had with any employer, amazing travel perks, solid training program, good support, ongoing training and ease in getting time off.

Cons

Working virtually I felt less recognized that I would have if I worked in an office environment. Straight out of training I was in the top 10% with my overall sales numbers but I was frustrated that there wasn't anyone I felt could truly vouch for me as an individual or could mentor me to move forward in the organization. I loved the company and was working on my MBA when I was there and I wish I had instead worked someplace that would have helped me move forward in my career. I took a few cruises and had fun though :)

Advice to Senior Management

I think I pretty much voiced my concerns with the company. There are great people working at WTH but either working virtually wasn't for me or there is some work to be done to make virtual employees truly feel like they have the opportunity to advance their careers there.