WorldPay Reviews

Updated April 22, 2015
165 reviews filtered by
  • Any Location
  • Any Job Title
2.6
165 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
WorldPay CEO Philip Jansen
Philip Jansen
52 Ratings

Pros
  • The people are great, and mostly work really hard towards the common goal - IPO (in 8 reviews)

  • This company has definitely enhanced my work life balance (in 6 reviews)

Cons
  • Senior management only concerned with lining their pockets (in 12 reviews)

  • Upper management can be the most challenging in operations (in 8 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. National Sales Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - National Sales Executive in Rochester, NY
    Former Employee - National Sales Executive in Rochester, NY

    I worked at WorldPay full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - collaborative work environment
    -growth opportunities
    - interaction with top leadership
    - great clients

    Cons

    - internal politics
    - low employee benefits
    - no rotational programs

    Advice to Management

    work on change management and people management

  2. Relationship Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WorldPay full-time

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great space - ecommerce- fast moving and cool companies to work with.

    Cons

    Slow moving legacy company. HQ is in London, and they do not have a technology mindset. As most functions are in the UK the time difference is a real challenge.

    Advice to Management

    Show you actually care about your employees. Seems mostly lip service.

  3. Senior Risk Investigator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WorldPay full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great company. Solid Growth company

    Cons

    Subpar benefits they are making me type

    Advice to Management

    Trust your ppl more

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Awesome company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Employee in Sandy Springs, GA
    Current Employee - Corporate Employee in Sandy Springs, GA

    I have been working at WorldPay full-time (More than 10 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    They are dedicated to their merchants and their employees. Great training and room for growth.

    Cons

    Only con is they are moving to Midtown for some that is a Pro for others it is a Con because homes were bought to work near their current location in Sandy Spring.

    Advice to Management

    Management is excellent at working with their teams and into development. Of course with any Corp Job there is management and employees that are there just for the job but there is few of them. Start looking at incentives for your employees it gets hard for them to see the incentives that are given to the Sales Field and they do not see anything for their hard work. A NICE gift card (not $25) once in a while to say thank you for a job well done or a contest would go a long way at corporate. Make it an end of month incentive so it supports the field but Corp works very hard to get those sales boarded and up and running!!!

  6. Good company. Execution is key

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at WorldPay full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good place to be in comparison to other companies. Booming every changing industry. Owners will figure out how to make it soar.

    Cons

    Allow more across the board involvement in projects and decisions. People other than the SLT have answers and solutions. Develop the project management and brainshare to facilitate that.

    Advice to Management

    Large company but long term incentive isn't far reaching so ends up just paying salary and bonus,. If you want people to believe and be vested give them equity.

  7. Helpful (5)

    There is better out there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in San Antonio, TX
    Former Employee - Account Executive in San Antonio, TX

    I worked at WorldPay full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Company is trying to change its reputation, the potential of pay is very good, benefits are great, work life balance is scheduled by you, and you get to expense gas mileage.

    Cons

    Corporate tries to outline expectations, but in reality if you produce, they don't care what you do. If aren't producing and need help, good luck. I had a person on my team that was terminated because the sales manager thought they weren't working every day. The person was working because we would go out together, they just needed help. Good work ethic, but every time they reached out to their sales manager or corporate they either received wrong answers or they got 5 minutes. Sales manager was great, just put under a lot of pressure. Very frustrating if you are new and not from the industry. Compensation is very confusing. Even when it is explained 10 times, still doesn't click till you are there a year or so. Company is happy if you just figure everything out on your own, and not ask questions. Also, if you ask a question or complain, you will get cruicified. New hire training is horrible. I had enough when I called the support line to get information on a cost that is on the application, and the person on the other end couldn't even explain it to me and had no clue what it was.

    Advice to Management

    Don't pretend to be a company that cares about your growth and development, when you truly just care about people coming in and figuring it out by themselves. If you truly care about people, invest in training and proper leaders, offer courses on development and education, and offer support that actually helps people become better reps. People want to come in and do well, but working at Worldpay is like running uphill on a windy and snowy day. Even if and when you sell, there are so many hiccups with the application and boarding that it can make you very annoyed.

  8. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Frisco, TX
    Current Employee - Anonymous Employee in Frisco, TX

    I have been working at WorldPay full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    5 weeks vocation
    Very relaxed
    Friendly co-worker.

    Cons

    Requests process speed is extremely slow
    Hiring standard at some department is very low, so you end up have to work with a few people that's just flat out dumb and can't perform.

  9. I have been working here for a year. So far it's a lot of adjustments

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in North Atlanta, GA
    Current Employee - Account Manager in North Atlanta, GA

    I have been working at WorldPay

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great vacation and flexibly, seems
     To want to change the current bad culture

    Cons

    Not very organized and internal departments takes long time to respond. You need a ticket before someone even talk to you

  10. My experience as a Level II rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at WorldPay

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Bonus structure allows employees to earn extra income for performance and meeting monthly KPI's. Overtime seemed to always be available also.

    Cons

    Bad morale within the Operations Department due to an environment which makes you feel as if your job is always in jeopardy

    Advice to Management

    Stop feeling insecure or threatened by ideas that come from subordinates.

  11. High pressure, ineffective, rabbit chasing Management environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at WorldPay

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Large company, so there is a measure of stability (given that in this era, everyone is expendable). Great people to work with, solid professionals. Room for advancement.

    Cons

    Bad interdepartmental communications. Irrational, ineffective strategies and inefficient work description and expectations for many job titles in management.

    Advice to Management

    Let SVP's be SVP's, VP's be VP's, to do their jobs. They Manage the next level of DIRECT REPORTS, NOT the direct reports 2-3 levels down. IE: No one should expect the President of the company to clean the bathrooms in the building - we hire people to do their specific job duties. WP is confused on this, and there is no wonder that their almighty goal is to get to "net zero" profitability! Horrendously top heavy org, needs restructuring.

Work at WorldPay? Share Your Experiences

WorldPay

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.