WorldStrides Reviews

Updated April 21, 2015
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2.7
59 Reviews
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Jim Hall
24 Ratings

Pros
  • Work from home, good starting salary (in 8 reviews)

  • Everyone is so friendly, there is a great work/life balance - 17 days in your first year alone (in 5 reviews)

Cons
  • Really high turn over - I've never worked at a place with so many people coming and going all of the time (in 3 reviews)

  • Extremely long hours during selling seasons (in 3 reviews)

More Pros and Cons

Employee Reviews

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  1. Helpful (1)

    Great product to sell!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Educational Travel Specialist in Richmond, VA
    Current Employee - Educational Travel Specialist in Richmond, VA

    I have been working at WorldStrides

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Very detailed selling system and philosophy. they give you great tools to use and have a Recipe for Success that helps. Lots of coaching on different sales tips. I like the upper management that comes to help the office

    Cons

    Lots and lots of cold calling. it is tough to get teachers to speak with you and most think their school cannot afford the trips at first.

    Advice to Management

    Keep providing training! I have been in sales for 10 years and the tools are great but there is a LOT to know!

  2. Helpful (2)

    Consultant - International Business Meeting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Freelancer - Freelancer in Charlottesville, VA
    Current Freelancer - Freelancer in Charlottesville, VA

    I have been working at WorldStrides (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Company gives you flexibility since I am a freelancer.
    Gives you also enough support from other colleagues

    Cons

    Management's treatment of departing employees seems harsh and not so professional.
    Sometimes people who are supposed to support you do not even know how

    Advice to Management

    Be more mindful of current employees and their perception of how management treats departing employees.
    Should focus on hiring recent college graduates who minimum experience and aspiring to build strength for their resume

  3. Helpful (1)

    If You Want To Work With Some Great People - This Is The Place For You!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Charlottesville, VA
    Current Employee - Anonymous Employee in Charlottesville, VA

    I have been working at WorldStrides full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fair compensation for a hard days work. Do people not know what 'Inside Sales Rep' or 'tele-sales' means? It means you sell a product via telephone from inside an office. They give you all the contact info - and yes, they expect you work hard. But you get paid fairly, they give you great catered meals during peak sales weeks, and there are other perks too - like tons of vacation time, benefits and a 401K. Sure, phone sales isn't for everyone but it's not like you have to travel all over the country banging on doors - just be prepared to work hard from the comfort of your desk and then reap the rewards. I've been here for a few years and I get tired during busy times too, but it all evens out and during the summer it's very slow and everyone gets a big break. Bottom line is WorldStrides offers a job you can believe in and feel good about at the end of the day - and the people here are fantastic. Many employees have been here for years because they know how good we have it. The staff here is fun, energetic, passionate and even generous - we have our own employee sponsored program to offer scholarships to get kids on our trips who need a little extra help. All in all I'd say the WorldStrides staff is amazing.

    Cons

    The flex schedule in the summer is great, but more opportunities to work from home would be welcomed, especially during the winter when the weather is bad. Most people would like to be able to work a full 8 hours rather then come in late or leave early because of bad road conditions - and it would keep the business running better too. For every one person who abused that privilege there would be 20 who would put in a very solid days work!

    Advice to Management

    Focus your energy on the loyal staff who work hard in ALL the departments, not only the big money makers. its the rest of us who are the building blocks of the company. Keep up the good work with the spirit team and the socials. Those events do a lot during the busy times.

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  5. Helpful (1)

    A great mission

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management in Charlottesville, VA
    Current Employee - Management in Charlottesville, VA

    I have been working at WorldStrides full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The organization offers great job stability and delivers the best product on the market. The mission is exciting and core values (safety, care, education, excellence, stability) are adhered to. With many growing divisions, there are true opportunities for advancement long term. The environment is casual yet professional.

    Cons

    It takes time to move up because business cycle is very long. One has to be patient. Bottom line is important so a lot of hard work is required and sales and traveling seasons can be stressful.

    Advice to Management

    Be less focused on just the numbers. Give more time for staff to move through change. Continue to provide good benefit package.

  6. Helpful (1)

    So far, so good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Specialist
    Former Employee - Sales Specialist

    I worked at WorldStrides (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Opportunities to travel with teenagers or college kids. Also, they encourage employees to apply for open positions in other offices- so if you move there is a chance you can stay with the company.

    Cons

    Some cold calling. There is a non-compete clause in the contract.

  7. Helpful (1)

    Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WorldStrides full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Travel and office location. After 4 years you can work from home for one day.

    Cons

    No respect for personal life. Goals are not attainable. The MOST stressful work place I have been in.

    Advice to Management

    Don't treat people like numbers and only pay attention to those that are SAMs.

  8. Helpful (5)

    NOT a Professional workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Educational Travel Specialist in Richmond, VA
    Former Employee - Educational Travel Specialist in Richmond, VA

    I worked at WorldStrides full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The idea of changing the lives of students by opening their minds through travel experiences; also working with some very dedicated staff -- at least for the short time that they last.

    Cons

    The circus environment. None of the sales staff in the Richmond office appreciate being treated like they are back in grade school, with the managers going up and down the aisles with very loud instruments or loud music playing, twirling a baton and yelling and whooping it up, WHILE THE STAFF IS TRYING TO SPEAK WITH TEACHERS ON THE PHONES. Really?? And, then not five minutes later, those same managers will be back in their private offices and at their computers looking at the daily call log reports and calling people out because they are not on the phones, or haven't made enough calls during that hour. And, these types of emails are never ending, all day, just about every day. You are just constantly micro-managed and berated in the most demeaning way for any and every little thing that your manager considers some kind of performance infraction, and with the definition of 'infraction' changing hourly and daily, too. It seems logical that the upper management would see these issues and respond appropriately, but instead, there is a very awkward distraction in the entire office due to a inter-office romance. Unfortunately, the way that it is carried on so openly and obviously, both in the office and at company functions, it is extremely uncomfortable for everyone around them, to say the least. This only adds to the unbelievable level of management ineptitude. Overall, that office is the most unprofessional and poorly trained management staff that I have ever had the displeasure of working with.

    If you are reading this as a potential candidate for a position with WorldStrides, please do your homework and realize that this is not a company that will elevate your sales skills or 'professional' status in the workforce. The word about this company has definitely gotten out, and if anything, this could be a detriment to your career aspirations later.

    Advice to Management

    The Richmond office middle management could really use some training in staff management, particularly in the area of how to genuinely mentor and motivate. And, upper management could use some ethics training.

  9. Helpful (2)

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at WorldStrides

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Excellent mission the travel opportunities they provide for students are amazing, working with likeminded people, generous PTO

    Cons

    internal organization of the company is a joke upper management does not take employees opinions into account when making decisions and there is a lack of communication on looping employees into decisions, IT is a COMPLETE joke - endless issues in system crashing hindering employees to get time sensitive work completed on time and software is incredibly dated.

    Advice to Management

    get it together

  10. Helpful (1)

    Nothing but broken promises

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at WorldStrides full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The mission of the company is great. They also have good PTO however, if you are in the sales department you are limited to win you can use it.

    Cons

    The Richmond office is on a downward slope and it's most likely due to the lack of a professional VP. She walks around in inappropriate outfits, twirling batons, swearing, whispering behind backs and to her office boyfriend while she is sitting on his desk and also eats off his plate. She sets different rules for different people and has the mentality that she can get away with anything.

    On a different note, the job has unrealistic quotas, they promise you call bonuses and activity bonuses and even if you hit them, you never see the bonus. Long hours well into the evening and Sundays. They tell you to telestalk customers and make you force them into taking the sale. Look into other departments here and stay away from the sales department. They don't treat you fairly and give you a bunch of BS about bonus and earning potential.

    Advice to Management

    Reevaluate your sales system and learn how to value those that perform well and do their job. Take a serious look at the VP in Richmond and consider making a change to someone who will act as a professional.

  11. Helpful (2)

    Educational Travel Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Educational Travel Specialist in Charlottesville, VA
    Former Employee - Educational Travel Specialist in Charlottesville, VA

    I worked at WorldStrides

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Free sodas
    Soap Opera office entertainment
    Free food
    Generous (forced) time off during the holidays.
    You WILL get memorable phone conversations - count on it.
    Working from home calling voicemails

    Cons

    Hours are long - not your typical 9-5 but more like 7am - 9pm during the selling season.
    Annoying teachers throughout the workday, secretaries blocking and lying to you about leaving messages and whether or not the teacher would be interested in the opportunity.
    Leaving different names so teachers call you back thinking it is someone new even though you will lie and say 'The reason they were calling was..' and go into the script.
    You are told to leave notes on each call..but then don't read them when you call a school. A school could have a 'DO NOT CALL US!!!! or listed on the do not call registry...does not matter. You will be told to call them anyway until you specifically hear it from them.
    Teachers are paid a stipend because students pay for them in the price of the trip.
    As a new employee, you will NOT hit your sales quota. Employees who had been there for 3+ years never hit their goal but as long as you're on the phone leaving messages, and bringing in some revenue, you may not get fired.
    Read a script, play into a teacher's emotion, get them to sign up, earn your Oscar!

    Advice to Management

    Lay off the minimum call numbers.

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