WorldStrides

www.worldstrides.com
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WorldStrides Reviews

Updated February 21, 2015
Updated February 21, 2015
49 Reviews
2.8
49 Reviews
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Jim Hall
20 Ratings

Employee Reviews

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  1.  

    Time and Dedication are needed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ETS in Charlottesville, VA
    Current Employee - ETS in Charlottesville, VA

    I have been working at WorldStrides full-time (more than a year)

    Pros

    Great sales tools to help with you succeeding. Downtime is GREAT

    Cons

    VERY long hours during season, hard to obtain projected quota

    Neutral Outlook
    Approves of CEO
  2.  

    I thought there were laws against sweat shops?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WorldStrides full-time

    Pros

    Changing the lives of students. Offered 17 paid days off first year, leave bank accrues 1 day every year up to 27 days. Gym membership. Tuition reimbursement. Standard benefits. Usually hire fun, positive people. Decent pay, long hours.

    Cons

    A very intense work environment. This is a hard job and not for the faint at heart. Evening hours, close minded management that is stuck on the dying form of telesales and talk tracks. From what I have been told, this job pays off in 3-5 years.

    6-7 of those paid vacation days MUST be taken during the winter holiday. There's NO work life balance from January-June and August- December.

    Employees are questioned and borderline threatened when they need to take off for doctor's appointments, funerals, or other personal issues during "peak" season. Employees are micromanaged to the point where the office has created a new term "psycho-managing."Managers have insisted on multiple occasions that lunch should be in 15 minute increments spent at desks. Management also tells their employees that they need to be working over ten hours of overtime (unpaid) to meet unreasonable sales goals for new reps (when you accept this position you agree to 10 hours). Management in the new Richmond location is quickly pushing hardworking people out the door.

    If it weren't for the sweat shop mentality, this job would be worth it.

    Advice to ManagementAdvice

    Learn to hold up your end of the bargain and help your team grow and be successful. Picking apart every aspect of individuals doesn't help motivate them. It is unreasonable to ask others to be flexible and grow with you if you are unwilling to show the same courtesy.

    Stop having 30-60 minute meetings then hounding people about making numbers. Keep meetings to a 5-15 min max unless you are training on new material. You want productive employees? Give us an efficient and productive environment. There's no reason to have six meetings a week.

    There's a reason the reviews are poor. Don't defend the poor reviews, fix the highlighted problems. Happy employees = $$$$.

    Send the HR department to Richmond for awhile. The morale is terrible, and you may even make some shocking discoveries.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    I was an Education Travel Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Education Travel Specialist in Boston, MA
    Current Employee - Education Travel Specialist in Boston, MA

    I have been working at WorldStrides full-time (less than a year)

    Pros

    They paid for me to fly to Charlottesville, NC for training and they were very welcoming.
    Training was adequate for the position.

    Cons

    The pressure to make 75 calls (or more) per day was horribly stressful.
    Having to work evenings and calling teachers when they were at home eating dinner was also not a pleasant experience.
    I was hired (along with one other person) to work remotely from home from Massachusetts - they had never hired people in New England before us.
    They laid both of us off after 3 months - no reason given. I suspected it was because we didn't drum up enough business for them quickly enough.

    Advice to ManagementAdvice

    Don't use people as guinea pigs.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    WorldStrides Response

    Feb 12, 2015SVP of HR

    This is a bogus/made up post. We have never hired Education Travel Specialists in the Boston area and we have not laid off anyone. This is a sad attempt at discrediting WorldStrides.

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  5. 1 person found this helpful  

    Eh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at WorldStrides full-time

    Pros

    likeminded coworkers who share passion for travel

    Cons

    low pay/raises for amount of work, not enough travel opportunities/discounts for employees which is absurd considering this company prides itself in being the leader in educational travel, no room for growth in smaller divisions that are not in Charlottesville HQ

    Advice to ManagementAdvice

    Listen to the people who are actually doing the operational work, upgrade your software, get better health insurance plan

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    WorldStrides Response

    Nov 24, 2014SVP of HR

    WorldStrides offers a employee only trip just about every year for employees. The price is below cost for employees and they can bring a guest for just slightly over the actual cost of the trip. The ... More

  6. 2 people found this helpful  

    Good people, but definitely in a transition phase.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at WorldStrides full-time (more than a year)

    Pros

    It was great to provide students with such an amazing opportunity to see the world. I would say that the tours are definitely the best in the business.

    Cons

    Very challenging hours, as you need to be available for teachers in their spare time. The large majority of your time will be spent cold-calling teachers both at school and at home. It can also be a difficult sell as competitor prices are significantly lower than ours.

    Advice to ManagementAdvice

    Make a better effort to connect the offices. The only interactions between sales teams are when sales are overlapping and there is confusion. This is obviously a growing pain and I am confident that things will improve. Also, try to make things more fun with team bonding activities and exercises before call time in order to ramp up energy on the team.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Capstone programs - Excellent training/orientation and greeted with a warm welcome from everyone.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Charlottesville, VA
    Current Employee - Account Manager in Charlottesville, VA

    I have been working at WorldStrides full-time (less than a year)

    Pros

    Excellent training/orientation and greeted with a warm welcome from everyone - very helpful and informative. The culture and values of superb. There isn't a better mission than "enriching students' lives through experiential travel" that I can think of for expanding undergraduate and graduate students' educational experience. The programs are transformational and highly beneficial to personal and educational growth. This company does travel education like no other.

    Cons

    There are currently no known challenges at the moment. I'm sure this will change as time with the company progresses. But so far, there seems to be a great cultural fit with space for personal growth. Fully satisfied to date.

    Advice to ManagementAdvice

    Management team with Capstone programs is great. They're informed, personable, patient, and intelligently capable.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Charlottesville, VA
    Former Employee - Account Manager in Charlottesville, VA

    I worked at WorldStrides full-time (more than a year)

    Pros

    Nice people as co workers

    Cons

    Management is awful, very greedy all about how much money you can make on a sale....not about learning opportunities for students

    Advice to ManagementAdvice

    Better work life balance

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Developer in Charlottesville, VA
    Current Employee - Developer in Charlottesville, VA

    I have been working at WorldStrides full-time (more than a year)

    Pros

    Keeps you busy. Opportunity to immerse yourself in the technology you are using.

    Cons

    Lack of support from management. No respect of personal time.

    Advice to ManagementAdvice

    Support your employees more and respect the fact that most have families and lives outside of work.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Tough selling, but good programs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ETS in Detroit, MI
    Current Employee - ETS in Detroit, MI

    I have been working at WorldStrides full-time (less than a year)

    Pros

    Work from home, good starting salary

    Cons

    Health insurance is good, but expensive

    Advice to ManagementAdvice

    Let us treat this like our own business and sell to adjust our salaries.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Great Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at WorldStrides full-time

    Pros

    -Great teammates
    -Laid back work environment
    -Casual dress code
    -Many vacation days

    Cons

    Difficult to be heard by upper management
    Pay level does not match the work level for several positions

    Advice to ManagementAdvice

    Take time to listen to your employees and take steps necessary to implement the changes they are requesting.

    Recommends
    Neutral Outlook
    No opinion of CEO

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