WorldStrides

  www.worldstrides.com
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WorldStrides Reviews

Updated August 18, 2014
Updated August 18, 2014
40 Reviews

3.3
40 Reviews
Rating Trends

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Jim Hall
16 Ratings

Employee Reviews

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  1.  

    Tough selling, but good programs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ETS  in  Detroit, MI
    Current Employee - ETS in Detroit, MI

    Pros

    Work from home, good starting salary

    Cons

    Health insurance is good, but expensive

    Advice to ManagementAdvice

    Let us treat this like our own business and sell to adjust our salaries.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Capstone Department is the best place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Support Representative  in  Charlottesville, VA
    Former Employee - Account Support Representative in Charlottesville, VA

    Pros

    Young energetic department where management knows what they're doing and works hard to make sure you have all the resources you need to succeed

    Cons

    The company is growing very quickly and it didn't quite seem prepared for all of the change. Also, the Capstone department just moved into a new office that is really dark

    Advice to ManagementAdvice

    Request more lights in the operations area

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    -Great teammates
    -Laid back work environment
    -Casual dress code
    -Many vacation days

    Cons

    Difficult to be heard by upper management
    Pay level does not match the work level for several positions

    Advice to ManagementAdvice

    Take time to listen to your employees and take steps necessary to implement the changes they are requesting.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    overall a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great company, great opportunity to make money while providing awesome opportunities for kids

    Cons

    The pay is low given the work/life balance trade-off.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ETS (Sales)  in  Charlottesville, VA
    Current Employee - ETS (Sales) in Charlottesville, VA

    Pros

    Casual dress, free soft drinks, a lot of very nice people work there. Off season is very very loose.

    Cons

    During the busy season, this is your life 24/7. It is a telemarketing job. You will be in a cubicle cold calling 80-100 people per day while every word is recorded and criticisms are made. After you establish a relationship with a teacher, you hand them off to another department never to have contact again. Sales are made a year or so before trips take place and many will drop off. The company is not liable to pay commissions after you have quit (and the trip is finally made and paid for). There is no do not call list. You will call people at home in the evenings and on Sundays.

    Advice to ManagementAdvice

    The cons I just listed is the everyday life of an ETS. New hires should know this. Get a DNC list and instruct agents about the perils of calling people on it. Announce to callees that their calls are being recorded.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    WorldStrides Response

    Aug 21, 2014SVP of HR

    The ETS role is a telephone sales job and we make that very clear in the hiring process. A ETS calls educators and many times the best way to reach them is in the evening or on a Sunday. There are ... More

  7.  

    Family oriented, student travel company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT

    Pros

    Flexibility, great PTO and Health Days, more relaxing summers, relaxed dress code, travel perks

    Cons

    high turnover, low chances for internal promotions, unrealistic quotas, bad Health insurance, pay increases do not match cost of living

    Advice to ManagementAdvice

    Give more internal promotions, look more carefully at quotas, also look for better health insurance benefits, look at 5% pay increases per year to match inflation

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Horrible Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Educational Travel Specialist  in  Richmond, VA
    Current Employee - Educational Travel Specialist in Richmond, VA

    Pros

    Ability to work from home. Time off on holidays/Summer. Good benefits.

    Cons

    This is a glorified telemarketing position. You will not be taking trips! You will not be changing lives. You are selling travel packages to teachers while they are at school. You are encouraged to take your phone calls in the bathroom and when you leave for lunch etc. You are chain calling these people at their jobs, but you aren't telling them why you are calling. Be prepared to talk to lots of angry teachers that don't want to be bothered at work.

    Advice to ManagementAdvice

    Give a realistic job description. Include the details about unpaid overtime and required weekend hours. Explain the expectations about taking phone calls on your personal phone at all hours. Set realistic expectations for people who have never worked in this type of position. Be open minded and not chained to your sales plan/scripts.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Educational Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Educational Travel Specialist  in  New Phila, PA
    Former Employee - Educational Travel Specialist in New Phila, PA

    Pros

    Travel and bonuses are the best reasons to work here.

    Cons

    Compensation is lacking compared to other companies.

    Advice to ManagementAdvice

    Get better software.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    WorldStrides Response

    Aug 14, 2014SVP of HR

    I question the validity of this posting as WorldStrides does not have any sales employees in Pennsylvania.

  10. 1 person found this helpful  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Charlottesville, VA
    Current Employee - Anonymous Employee in Charlottesville, VA

    Pros

    The people are great and everyone is really passionate about what we do. Knowing you're helping to provide an awesome travel experience that could change a student's life is very rewarding. Even though the company is growing fast and expanding into many other countries, it's still very much like a big family, and the small-town feel of Charlottesville definitely translates to the friendly work environment. Work-life balance is emphasized, and the perks are great.

    Cons

    Since some people have worked here for decades, change is not always viewed as a positive thing, and it can take a very long time to shift the processes and approaches that are outdated. And while it's great that the company is growing fast, that often means more work (without hiring more people to help) when new companies are acquired.

    Advice to ManagementAdvice

    Overhauling some of the old software and manual processes would make everyone's life easier. It would also be great to increase the emphasis on learning and growth opportunities for employees - things are busy (especially with new acquisitions), and we're often so caught up in getting the work done that we don't get to focus on improving our individual knowledge.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Never been happier!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Everyone is so friendly, there is a great work/life balance - 17 days in your first year alone + 9 paid company holidays!, relaxed/casual atmosphere, flex time in the summer and winter months, company get-togethers - holiday parties, picnics, etc, additional benefits such as travel discounts and a discounted gym membership - the list goes on, and on. I also love the mission and am very passionate about sharing educational travel opportunities with others. I cannot say enough great things about WorldStrides!

    Cons

    Currently, no cons come to mind!

    Recommends
    Positive Outlook
    Approves of CEO

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