Wyndham Vacation Reviews

Updated April 25, 2015
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3.3
251 Reviews
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Wyndham Vacation President & CEO Franz S. Hanning
Franz S. Hanning
87 Ratings

Pros
  • Great benefits, promotion opportunities, ability to work without micro management (in 20 reviews)

  • Provides a sound work environment, and focus on work life balance (in 8 reviews)

Cons
  • Upper management clearly plays favoritism (as long as you make them money) (in 8 reviews)

  • This is a very high pressure sales situation with secrecy between the sales staff and clients (in 5 reviews)

More Pros and Cons

Employee Reviews

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  1. Travel Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Travel Consulting in Redmond, WA
    Former Employee - Travel Consulting in Redmond, WA

    I worked at Wyndham Vacation full-time

    Pros

    They offer somewhat a decent health insurance and 401K. They require good and excellent service to the client and train the employee that the client is always right and need to recieve respect from the company

    Cons

    Managers and supervisors don't treat too well the employees and they have such an intense micromanagement that is overwhelming. There are so so many rules and conditions that at times it's like been in jail.

    Advice to Management

    My advice is to treat the employees better and with more respect specially to those who dedicate 10 and up loyal years to the company like myself. The better you treat your employees, the more you get from them and the more smiles the employees give to the clients.

  2. Brand Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wyndham Vacation full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Company culture is for real and not just words on a plaque or piece of paper. People are indeed recognized as the company's most valuable resource.

    Cons

    A lot of politics based on tight-knit groups who make it evident that one is either "in" or "out" with that group. If one happens to be "out," there seems no way to be let "in" and there were instances of punitive actions taken by the "in" group against certain individuals who were "out" of the group.

    Advice to Management

    Keep pushing the importance of consistency when it comes to individual employees. Seek out and recognize the value that an individual adds rather than just being a face in the crown of a particular group.

  3. Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager/Agent in Honolulu, HI
    Former Employee - Sales Manager/Agent in Honolulu, HI

    I worked at Wyndham Vacation full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The people, selling dreams, always fun.

    Cons

    Stay calm and solve clients vacation problems.

    Advice to Management

    work closely with both sales people and Directors

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Customer service at the cost of your dignity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Activities Associate
    Current Employee - Activities Associate

    I have been working at Wyndham Vacation full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The pay is pretty good, and so are the benefits. You get a nice discount (15-20%, if I recall) at any hotel or resort in the world owned by the Wyndham corporation or one of their affiliates, which is rather good if you like to travel.

    Cons

    Management is very hypocritical and cares more about trip advisor ratings than anything else. At my location, employees can expect to be belittled by managers in front of the guests on a regular basis. If they witness us enforcing any of the company policies (i.e. telling a guest not to do something that they aren't supposed to be doing; usually some form of vandalism at our particular location) we will be immediately reprimanded in front of the guest. Said manager will tell the guest that we were wrong for correcting them, offer them a voucher for some free food at a local restaurant, and then give us a "write-up" or "verbal warning." Management will side with the guest for every complaint or confrontation, they will never back you up no matter how blatantly wrong the guest is. Their policy is to never tell the guests "no" and this results in the guests getting free reign to do whatever they want, trash whatever they want, and belittle whoever they want with no repercussions.

    Advice to Management

    Treat your employees like human beings, not numbers. The guests are not always right; I understand that customer service is important, but there has to be a limit. You are allowing a toxic environment to flourish by immediately caving on every single one of the policies that you put in place simply because someone doesn't like being told that they cant destroy things or put themselves or someone else in danger.

  6. Sales executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wyndham Vacation

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great hours and location was close to home.

    Cons

    Management was terrible, it was like working in a concentration camp.

    Advice to Management

    Listen to your employee's

  7. Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wyndham Vacation full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    This position is a very professional atmosphere to work and creat new opportunities by meeting executives from all over the company including corporate

    Cons

    Work alone, cant rely on nobody to help because every one else from the team has their own goals.

  8. Great company. Encourages work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wyndham Vacation full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Encourages work life balance. Good Pay. Good management.

    Cons

    I don't see any major cons

    Advice to Management

    Doing Good

  9. It pays to be mobile and under 40.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wyndham Vacation full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Wyndham provides opportunity, fair wages, and excellent benefits.

    Cons

    Never have a weekend off. Limited opportunities for workers over 50.

    Advice to Management

    Recruiting staff would do well to look internally for job candidates.

  10. Great Jobs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wyndham Vacation

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Too many to list. great team to work with.

    Cons

    None for this job. i loved my time here.

  11. Manager is rude

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Vacation Consultant in Las Vegas, NV
    Former Employee - Vacation Consultant in Las Vegas, NV

    I worked at Wyndham Vacation

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Benefits that is all..and nothing less

    Cons

    Manager is mistreating sales person.shows favoritism..is very rude to customers

    Advice to Management

    Check on how managers treat people under them.racism and favoritism going on..compliance is a big joke with managers.

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