Wyndham Worldwide Reviews

Updated September 2, 2015
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322 Employee Reviews

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  1. Helpful (1)

    Night Auditor

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Night Auditor, Front Desk Agent, Manager On Duty
    Current Employee - Night Auditor, Front Desk Agent, Manager On Duty
    Doesn't Recommend
    Negative Outlook

    I have been working at Wyndham Worldwide full-time (More than 3 years)

    Pros

    Great benefits though not good pay. "Open door" policy is great idea but not followed by those below the resort manager level.

    Cons

    My manager does not follow through. Emails aren't answered, doesn't want a paper trail. Ineffective employees are not retrained or got rid of. Ergonomics are not cared about. Supplies are not ordered to arrive before they run out. "Leads or supervisors" are too young to know how to act. Again they don't follow through. It's had to recommend a company to a friend when you know how miserable it is at the location you work. In 4 years of employment there has only been a year that we had a full complement of managers and the front desk, maintenance and housekeeping departments have never been fully staffed.

    Advice to Management

    Listen to your employees, use their expertise. Work to keep your current employees instead of spending so much money to get new ones. Managers that aren't respected by the majority of your employees maybe should not be employed by you. Maybe the turnover wouldn't be so high if you looked at the managers that the current ones don't like. Get rid of the favoritism by managers to the "young cute girls", I intentionally didn't say "women", and to their family members.


  2. Helpful (2)

    Nothing Much

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Nice Building, clean, and well maintained,

    Cons

    Politics are a pain to deal with. There is a hidden agenda everywhere.


  3. Lower level management are kiss A?! Policies all over in black and white but only for their defense.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - WVO in Culebra, PR
    Current Employee - WVO in Culebra, PR
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Wyndham Worldwide full-time (More than a year)

    Pros

    Great atmosphere, excellent coworkers, great properties and benefits. State of the art trainings.

    Cons

    Kiss as much a..! As you can so you can be somebody within the company. Even if you don't have the qualifications or desire to progress. Diversity is all for the show. WVO gifts are ripoff for the customers. Get ready to pay for the NQ's

    Advice to Management

    Learn to listen to you front field employees they got the actual feedback from the customers. The real thing and at the end of the day. The customer is always right!


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  5. chief engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Companies policy has no room for error I love the staff

    Cons

    Management don't care about the staff


  6. No two days are ever the same!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In House Marketing Coordinator in Edisto Beach, SC
    Current Employee - In House Marketing Coordinator in Edisto Beach, SC
    Recommends
    Positive Outlook

    I have been working at Wyndham Worldwide full-time (Less than a year)

    Pros

    Your life is their vacation, for the most part people are happy to greet you!

    Cons

    Owners are aware I want them to visit our sales presentation - many are simply scared they will spend money

    Advice to Management

    Keep it fun, offer incentives for excelled performance


  7. Helpful (3)

    Stressful poorly organized overall bad experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - In House Sales in East Stroudsburg, PA
    Former Employee - In House Sales in East Stroudsburg, PA
    Negative Outlook
    No opinion of CEO

    I worked at Wyndham Worldwide full-time (Less than a year)

    Pros

    Get to meet new people hours aren't bad helps you build sales skills if you can sell this product you can sell anything

    Cons

    False promises of large payouts. No game plan on how to sell their own product. Super stressful. If you don't get the customer to buy they make you keep beating a dead horse.

    Advice to Management

    Get a better game plan.


  8. Helpful (1)

    Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in San Jose, CA
    Former Employee - Sales Representative in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wyndham Worldwide full-time (More than 8 years)

    Pros

    Fun job, good benefits, good coworkers

    Cons

    Commission only, management very strict, no room for error.

    Advice to Management

    Relax and let employees do their jobs


  9. Young Company with Phenomenal Results, Potential and Culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in Parsippany, NJ
    Current Employee - IT Manager in Parsippany, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wyndham Worldwide full-time (More than a year)

    Pros

    Wyndham spun off from Cendant in 2006 so, while our brands are well established (Howard Johnson; Ramada; Super 8), the company as an independent entity is quite young. Steve Holmes is the only CEO in WYN's history. Financial results since the Global Financial Crisis ended are outstanding (stock bottomed at $2.77 in 2009, now near $90/share). Some specifics: Count On Me! culture taken very seriously. Collegial atmosphere encouraged and carefully guarded. Forward-thinking leadership. Work/Life Balance is genuinely supported.

    Cons

    Small organization (from a corporate perspective) limits upward mobility opportunities. Stock not available to rank-and-file employees. Bonuses dependent only on company performance, not individual performance.

    Advice to Management

    Find a way to provide a broad-based equity participation program. Move to more variable compensation (top performers can achieve only $25-$50/paycheck more than average performers).


  10. Supervisor over Guest Services

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Services Manager in Red River, NM
    Former Employee - Guest Services Manager in Red River, NM
    Recommends
    Positive Outlook

    I worked at Wyndham Worldwide full-time (More than 3 years)

    Pros

    They are a quality company a little lengthily process getting in , but once you are in there employment Great people they hire into, the benefits are great and I wish I never had to leave there employ.

    Cons

    They need to look into building or buying a resort here in Wilmington. Quality city quality company!

    Advice to Management

    None they are a great bunch of people!


  11. Helpful (1)

    Vacation guide

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vacation Planning Guide in Orlando, FL
    Former Employee - Vacation Planning Guide in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great employees, nice building, also allows for at home positions

    Cons

    Hires overqualified people for entry level jobs with promise of advancement then offers minor promotions at minimal pay increases for a lot more work. It would take years to reach a decent salary and acceptable position. Took avatar incentive pay.

    Advice to Management

    Pay hire wages to weekend workers and restructure shift bid focus more on performance instead of tenure.



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