Wynn Resorts Reviews

Updated August 12, 2014
Updated August 12, 2014
57 Reviews

3.2
57 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Wynn Resorts Chairman and CEO Stephen A. Wynn
Stephen A. Wynn
35 Ratings

Review Highlights

Pros
  • Best established casino resort in Las Vegas (in 4 reviews)

  • Use to be a great place to work (in 3 reviews)


Cons
  • No one gets to the top with their brains (in 3 reviews)

  • Upper management decides what policies apply to certain individuals (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Maintaining 5 stars and happiness.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wynn Resorts full-time

    Pros

    There is a reason Wynn Resorts consistently maintains 5 stars, its the level of service and behind that are people. The pro is you are truly able to learn from the best in the business, Individuals who have been hand selected for their skill level and absolute dedication to their industry.There is so much to be learned from such different management styles that all have one thing in common, guest satisfaction.

    Cons

    There is a lot of 'red tape' to go through to get something done that falls outside of Policy and Procedure which limits empowerment. There is no room for error which is understandable, however, it can also create uneasiness among employees and instead of owning mistakes and seeking out guidance it cultivates a certain amount fear in employees(especially line level) and an unwillingness to own their actions.

    Advice to ManagementAdvice

    Empower and cultivate employees, employees who can seek guidance without difficulty will help create a more cohesive team.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good but not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Theater Employee  in  Las Vegas, NV
    Current Employee - Theater Employee in Las Vegas, NV

    I have been working at Wynn Resorts full-time for more than 3 years

    Pros

    Wynn is a great place to work because they do offer consistently. There is also an environment that fosters fairness.

    Cons

    In my current position, there seems to be little, to no advancement possibilities. It also seems like the nail that sticks out gets pounded down.

    Advice to ManagementAdvice

    If you want to keep your job, then don't try to be a leader. Our two heads run the show their way and want kiss ass managers that will do it the way they want. Kind of sad, but its not a bad place to be if you can stay off the radar.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Tons of work added on with extremely low pay and treated like child.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wynn Resorts

    Pros

    To be honest I truly tried to think of something positive about working here. I cannot think of one thing. I guess the hotel is pretty .....

    Cons

    Numerous pay reductions during a 7 year span.
    Department "restructures" aka eliminating departments and giving you the work load.
    Increased work load with 0 pay increase
    Commissions reduced
    Extremely strict monitoring used to determine if you're eligible for commissions.
    Permission must be asked to use the restroom
    Lunches often get held back 1 or 2 hours based on business demands.
    Treated like children
    Have to wait for lunch pass when you're allowed to go eat
    Micro- managed
    Horribly over priced benefits we paid $327 a month for family of 3
    No 401K match

    I worked here over 7 years and when I finally took the leap and decided to go somewhere that treated me with dignity. I was doing the work of once was 4 departments for about 10K less than when I started. I would not recommend this company to my worst enemy. It's truly awful management is horrible I feel so very sorry for my old comrades stuck in the hell center .

    Advice to ManagementAdvice

    Stop treating staff like worthless minions. For every queue answered you should get increased pay. of at least $1.00 . Re do the commission structure so that's it's not insulting and demeaning to the staff 2.00 per upgrade on a $500. Room ??? You should be ashamed!

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  5.  

    No Work Life Balance

    Former Employee - Systems Engineer  in  Las Vegas, NV
    Former Employee - Systems Engineer in Las Vegas, NV

    I worked at Wynn Resorts full-time for more than 3 years

    Pros

    Great opportunity to utilize the latest greatest technologies

    Cons

    No commitment to resolving business affecting problems, low pay, ridiculous need for overtime without pay

    Advice to ManagementAdvice

    value your personel

  6.  

    Excelent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Utility Porter
    Former Employee - Utility Porter

    I worked at Wynn Resorts full-time for more than 5 years

    Pros

    Because is good place to work, the company is very worry for all employe

    Cons

    not all have the potential to better position

    Recommends
    Approves of CEO
  7.  

    Not a strong enough sense of improvement.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wynn Resorts part-time

    Pros

    Not bad for Vegas casino standards. Good variety of opportunities if you network well. Strong market position within Vegas.

    Cons

    Hiring based on buddy system, not quality of candidate. Lack of accountability, people try to not get fired, not give their best efforts.

    Advice to ManagementAdvice

    Personal improvement. Not just facilities.

  8.  

    no place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Desktop Support  in  Las Vegas, NV
    Former Employee - Desktop Support in Las Vegas, NV

    I worked at Wynn Resorts full-time for more than a year

    Pros

    none to offer, or come to mind

    Cons

    management is egotistical and impossible to work with.

    Advice to ManagementAdvice

    get over yourself

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Superb experience and education for my passion for hospitality excellence.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Concierge  in  Las Vegas, NV
    Former Employee - Concierge in Las Vegas, NV

    I worked at Wynn Resorts full-time for more than 5 years

    Pros

    Outstanding benefits
    Excellent communication amongst departments
    Great promotional opportunities from within
    Excellent opportunities for advancement

    Cons

    Too much favoritism
    Its all about who knows who

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    It's OK, if you're pretty much settled...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Room Attendant  in  Las Vegas, NV
    Former Employee - Guest Room Attendant in Las Vegas, NV

    I worked at Wynn Resorts part-time for more than 3 years

    Pros

    People are friendly
    Lots of Work activities
    Good food for lunch.

    Cons

    Unless you know someone in a higher position, don't expect promotions based on merit. It's mainly based on seniority and favoritism.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  Las Vegas, NV
    Former Employee - Director in Las Vegas, NV

    I worked at Wynn Resorts full-time for more than 3 years

    Pros

    This is a great company to work for. Great work environment and the tools put in place to help you with your development is something I never experienced before. The company truly does their best to set you up for success. You just have to put forth the effort.

    Cons

    Their are some strong personalities you have to deal with. Once you prove yourself you may or may not be accepted by these people. Job performance is not the key factor in building a career. It is more about relationships.

    Recommends
    Positive Outlook
    Approves of CEO

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