X10 Reviews

Updated May 6, 2014
Updated May 6, 2014
5 Reviews
3.3
5 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Peter A. Lesser
1 Rating

Employee Reviews

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  1.  

    Loved it, met looks of great people and advanced within the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Office Manager in Renton, WA
    Former Employee - Office Manager in Renton, WA

    I worked at X10 full-time (more than 10 years)

    Pros

    Flexibility, willing to promote within the company.

    Cons

    High turnover with the customer service dept. Company went out of business

    Doesn't Recommend
    Positive Outlook
  2.  

    Horrible, chaotic environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Dev in Renton, WA
    Former Employee - IT Dev in Renton, WA

    I worked at X10 full-time (less than an year)

    Pros

    The offered free parking. That's all I could find.

    Cons

    No in-depth discussion, the call-center was dirty and using old random computers on Win XP. The Phone system was archaic and could go down at any minute. Just a mess.

    Advice to ManagementAdvice

    I see you're company filed for Chapter 7...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    This review is for the old X10 company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Renton, WA
    Former Employee - Anonymous Employee in Renton, WA

    I worked at X10 full-time (more than 5 years)

    Pros

    - Nice co-workers
    - Cool products to work with
    - Work and life time balanced well

    Cons

    - there's no growth in your position
    - could be more professional

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    The people are very caring, but the work atmosphere is obnoxious

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Renton, WA
    Former Employee - Anonymous Employee in Renton, WA

    I worked at X10 full-time

    Pros

    The staff is incredibly kind and supportive. They really care about each other and their well being.

    Cons

    Working at X10 can be incredibly challenging because the majority of the office is filled with a call center.

    The product is not particularly great, so customer service agents have to deal with lots of upset customers on a regular basis.

    Advice to ManagementAdvice

    Improve the quality of the product your staff will no longer have to deal with so many angry customers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    My experience at X10 has been a positive one over all. I have been there awhile and have always been treated fairly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Renton, WA
    Current Employee - Anonymous Employee in Renton, WA

    I have been working at X10

    Pros

    Some of the best things about X10 in my opinion are the ability to grow and learn, Supervisors who are willing to help or give suggestions. It is a friendly place to work with all the free coffee you can drink.

    Cons

    The down side is you only get to hear from customers who are upset, but like I was told when I first started, happy customers don’t call in. so it is not a job for everyone

    Advice to ManagementAdvice

    None

    Recommends
    No opinion of CEO

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