X10 Reviews

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3.4
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Peter A. Lesser
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Employee Reviews

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  1. Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Copywriter in Seattle, WA
    Former Employee - Copywriter in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at X10 full-time (More than a year)

    Pros

    Lots of creative freedom and ability to own your own world. It was a nice place to work overall.

    Cons

    Work life balance suffered at times for reasons that were at times non-existent

    Advice to Management

    Need to increase hours away from office


  2. X10

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Copy Writer
    Former Employee - Senior Copy Writer
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Easy, laid back company, good work life balance.

    Cons

    No room for growth, no raises. COmpany folded.


  3. Horrible, chaotic environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Dev in Renton, WA
    Former Employee - IT Dev in Renton, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at X10 full-time (Less than a year)

    Pros

    The offered free parking. That's all I could find.

    Cons

    No in-depth discussion, the call-center was dirty and using old random computers on Win XP. The Phone system was archaic and could go down at any minute. Just a mess.

    Advice to Management

    I see you're company filed for Chapter 7...


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  5. Loved it, met looks of great people and advanced within the company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Manager in Renton, WA
    Former Employee - Office Manager in Renton, WA
    Doesn't Recommend
    Positive Outlook

    I worked at X10 full-time (More than 10 years)

    Pros

    Flexibility, willing to promote within the company.

    Cons

    High turnover with the customer service dept. Company went out of business


  6. Helpful (1)

    This review is for the old X10 company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Renton, WA
    Former Employee - Anonymous Employee in Renton, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at X10 full-time (More than 5 years)

    Pros

    - Nice co-workers - Cool products to work with - Work and life time balanced well

    Cons

    - there's no growth in your position - could be more professional


  7. Helpful (1)

    The people are very caring, but the work atmosphere is obnoxious

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Renton, WA
    Former Employee - Anonymous Employee in Renton, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at X10 full-time

    Pros

    The staff is incredibly kind and supportive. They really care about each other and their well being.

    Cons

    Working at X10 can be incredibly challenging because the majority of the office is filled with a call center. The product is not particularly great, so customer service agents have to deal with lots of upset customers on a regular basis.

    Advice to Management

    Improve the quality of the product your staff will no longer have to deal with so many angry customers.


  8. My experience at X10 has been a positive one over all. I have been there awhile and have always been treated fairly.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Renton, WA
    Current Employee - Anonymous Employee in Renton, WA
    Recommends
    No opinion of CEO

    Pros

    Some of the best things about X10 in my opinion are the ability to grow and learn, Supervisors who are willing to help or give suggestions. It is a friendly place to work with all the free coffee you can drink.

    Cons

    The down side is you only get to hear from customers who are upset, but like I was told when I first started, happy customers don’t call in. so it is not a job for everyone

    Advice to Management

    None



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