XO Communications Reviews

Updated August 24, 2015
29 reviews filtered by
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2.6
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Chris Ancell
11 Ratings

Pros
  • Great people that want to solve problems (in 20 reviews)

  • Work from home option was a plus (in 9 reviews)

Cons
  • The idea of a lay off over your head every year even when upper management said there would be none (in 15 reviews)

  • Leadership out of touch, no raises, no promotions, no investment in employees, no growth (in 7 reviews)

More Pros and Cons

29 Employee Reviews

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  1. Sales Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Herndon, VA
    Former Employee - Anonymous Employee in Herndon, VA

    I worked at XO Communications (More than 5 years)

    Pros

    Pay was good relative to industry average.

    Cons

    Service Delivery was slow relative to industry averages.

    Advice to Management

    Keep sales comp simple.


  2. Account Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Herndon, VA
    Current Employee - Account Executive in Herndon, VA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good company to work for

    Cons

    Lots of challenges to overcome

    Advice to Management

    Know what is going on across organization.


  3. Helpful (1)

    Good Place to Pay Your Dues

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accountant in Herndon, VA
    Current Employee - Accountant in Herndon, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at XO Communications (More than 3 years)

    Pros

    Work life balance, opportunity to learn, company pays for training and education.

    Cons

    Benefits and pay are below market, raises are 2-3% range on average, bad years you forgo raises

    Advice to Management

    Sell the company already!


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  5. Great Place to make money

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Executive in Herndon, VA
    Former Employee - Senior Account Executive in Herndon, VA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great and diverse product set...excellent management structure. I always recieved the support and training needed to be successful.

    Cons

    There really are no cons. It truly is a great opportunity. I moved to a place where they don't have an office so I had to quit. I wish I hadn't.

    Advice to Management

    Keep your new reps motivated to continue to learn the products as there are many and they can be complicated.


  6. Helpful (2)

    Company takes U-Turns every other year

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst V in Herndon, VA
    Former Employee - Financial Analyst V in Herndon, VA
    Neutral Outlook

    Pros

    Great environment to work with. Not a lot of pressure, so good from employee point of view.

    Cons

    Company keeps changing direction you never have a clear vision where management wants to head. There are lay offs all the time so employees always work under the fear of losing their job. Benefits sucks !


  7. Helpful (2)

    Loved my team, hated the company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Herndon, VA
    Former Employee - Sales in Herndon, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    - OK place to start a sales careers - Enjoyed the people I worked with - Decent commissions structure

    Cons

    Where to start... -ATROCIOUS company culture - Antiquated "CRM system" (in reality there was no CRM System) - No problem bending over their employees. When I left, I was told I'd receive a certain amount of unpaid commissions 6 months after my departure date. When I inquired about these commissions 5 months later, they informed me they weren't going to pay me anything. - Complete and total disconnect between upper management and the rest of the workforce. - Revolving door - BAD place to work

    Advice to Management

    Treat your employees better. Giving out free bagels once a month does not constitute good company culture. Honestly though, this place will never turn around. Just an overall terrible place to work that I honestly doubt will be around in 10 years.


  8. Helpful (3)

    Death by CEO

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Management, Junior Executive in Herndon, VA
    Former Employee - Senior Management, Junior Executive in Herndon, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at XO Communications full-time (More than 10 years)

    Pros

    Great People below C-Level except CFO is great

    Cons

    CEO with no creative thought and no ideas of his own, no belief in technology or differentiation, new top leadership is the lowest caliber I have ever seen at any company; bringing back 80's mentality of business management, few sales, zero progress.

    Advice to Management

    Gut the top c-level and start over. Yoiu have zero chance of success with current leadership. Only decent, smart people besides CFO have been released as the CEO saw them as a threat. He has to surround himself with low caliber yes men or he won't survive.


  9. Helpful (3)

    Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Herndon, VA
    Former Employee - Anonymous Employee in Herndon, VA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Hours are flexible depending on which department you are in.

    Cons

    No company direction, not training, no merit increases. Bad management from top to bottom

    Advice to Management

    Your people are your greatest asset. Take care of them and they will take care of the company.


  10. Good Company, good intentions, need better direction - lots of changes

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Herndon, VA
    Former Employee - Sales in Herndon, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at XO Communications full-time (More than a year)

    Pros

    I was lucky to work with a great group of people while I was there so that always makes the experience that much better. The company definitely has the right intentions, and wants you to be successful.

    Cons

    Lack of direction, difficulty when trying to find an answer for something. Management not always the most helpful which can be frustrating

    Advice to Management

    Get to know more of every team in the company and the day-to-day business.


  11. Amazing place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Social Media Marketing & Product Management in Herndon, VA
    Former Intern - Social Media Marketing & Product Management in Herndon, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at XO Communications as an intern (More than a year)

    Pros

    As an intern I was given amazing coaching from top executives and senior management, and I was given meaningful work that allowed to me learn a lot. I highly recommend everything about this organization.

    Cons

    The office setting is a little bland, but that doesn't bother me!

    Advice to Management

    Keep doing what you are doing!



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