XO Communications Reviews

Updated July 2, 2015
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224 Employee Reviews

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  1. Great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at XO Communications

    Pros

    Time, work, flexible, great, fast

    Cons

    far, hard, long, not easy, stress


  2. Provisioner

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Provisioner in Oak Brook, IL
    Former Employee - Provisioner in Oak Brook, IL

    I worked at XO Communications full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great company to work for when it was named Nextlink. I was hired when the Chicago office started up. Lots of work but lots of benefits. Great employee morale.

    Cons

    When company became XO, everything changed. Our stocks and 401K were devalued to $0. That's right. We got nothing for everything we invested in the company. After moving our work out of state and firing all of us, I went back a few years later as a contractor. Every "manager" I had contact with was inept and spent most of their time trying to justify their position.

    Advice to Management

    Turn in your resignations! Quit hiding behind closed doors.


  3. Account Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at XO Communications

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great boss, good work environment

    Cons

    Too many meetings that took you away from much needed face time with customers and potential customers.


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  5. Look Somewhere Else

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at XO Communications full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    They do pay you every other week

    Cons

    Very weak and distant management


  6. Helpful (2)

    Frustrating

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Saginaw, MI
    Current Employee - Project Manager in Saginaw, MI

    I have been working at XO Communications full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Been with the company for many years, have lots of great relationships

    Cons

    Too much focus on irrelevant metrics which affect performance reviews, merit increases, and bonus amounts. If you don't meet the metrics, it costs you money. Time spent trying to meet metrics takes away from time that could be dedicated to providing a better customer experience by going the extra mile for our customers.

    Advice to Management

    You seem to have forgotten what a little recognition can do to help motivate us


  7. Growing company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lone Tree, CO
    Current Employee - Anonymous Employee in Lone Tree, CO

    I have been working at XO Communications (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Making investments in people and the network. Great people that care about what they do.

    Cons

    No downsides so far


  8. Helpful (1)

    Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Herndon Heights, VA
    Former Employee - Sales Manager in Herndon Heights, VA

    I worked at XO Communications

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Loved the people I worked wi.h

    Cons

    Lots of work all the time.


  9. Helpful (2)

    Death by CEO

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Management, Junior Executive in Herndon, VA
    Former Employee - Senior Management, Junior Executive in Herndon, VA

    I worked at XO Communications full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great People below C-Level except CFO is great

    Cons

    CEO with no creative thought and no ideas of his own, no belief in technology or differentiation, new top leadership is the lowest caliber I have ever seen at any company; bringing back 80's mentality of business management, few sales, zero progress.

    Advice to Management

    Gut the top c-level and start over. Yoiu have zero chance of success with current leadership. Only decent, smart people besides CFO have been released as the CEO saw them as a threat. He has to surround himself with low caliber yes men or he won't survive.


  10. Helpful (2)

    Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Herndon, VA
    Former Employee - Anonymous Employee in Herndon, VA

    I worked at XO Communications

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Hours are flexible depending on which department you are in.

    Cons

    No company direction, not training, no merit increases. Bad management from top to bottom

    Advice to Management

    Your people are your greatest asset. Take care of them and they will take care of the company.


  11. The worst company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Sales
    Former Employee - Sales

    I worked at XO Communications

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are not any pros.

    Cons

    If you're just starting your career in sales, you will work here and not know any better about what's out in the telecom market. However, if you're a seasoned, professional sales person, you will be miserable working for a company whose managers are incompetent, whose operational team will hold you back from collecting commissions and your comp plan will be a rip off. Everything XO says they care about, they don't (customers, employees, etc...). Save yourself some headache and look elsewhere for employment and a telecom carrier, if you are a business owner or IT Professional.

    Advice to Management

    Good Luck



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