XO Group Reviews

Updated July 22, 2015
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2.9
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Mike Steib
42 Ratings

Pros
  • There is a great work/life balance at XO (in 14 reviews)

  • flexible hours or work from home (in 7 reviews)

Cons
  • better work life balance for employees (in 5 reviews)

  • Most upper management have jumped ship or were let go (in 7 reviews)

More Pros and Cons

134 Employee Reviews

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  1. Featured Review

    Helpful (1)

    A great place to work, and getting better all the time.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at XO Group full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This is the best team I've ever worked with. Super-smart, dedicated, fun, and they understand the business, top to bottom. It's a very inclusive and collaborative environment -- especially in the past 6-9 months, it seems like any remaining silos have been knocked down, and everyone, across all departments, works incredibly well together. Plus we have a ton of fun, both on and off the clock. I really feel like this isn't a job, but a career, with lots of room to grow. The work/life balance is great (no work emails on nights or weekends! woot!). There is a mentorship program, a Learn@XO club that hosts guest speakers and book clubs and webinars, and a Leadership training program. I'm hoping to be here a long time. (PS: there's free coffee.)

    Cons

    We could do a better job working across our various office locations -- I don't get enough exposure to the other teams, and people sometimes complain that New York feels like a different company.

    Advice to Management

    Please keep reinforcing our new mission + vision. It'll really boost everyone's confidence in the future of our company. But if it stops being visible, and stops being a part of our daily lives, it'll feel like so many other frivolous marketing exercises that we've all seen before. Oh, and keep that stock price rising! Big fan of that trend.


  2. Fun on the move company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at XO Group full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people are great, company is working hard to transform, it is an exciting time to join. Lots to do but making great progress.

    Cons

    With growth in team, there are some typical growing pains but they will get figured out. Folks are ready and willing to help when a team effort is needed.

    Advice to Management

    Keep focusing on management training. Keep it fun.


  3. Strong product-centric company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at XO Group (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Team-oriented, Good compensation, Nice people

    Cons

    Relentless responsibility Long hours Little structure


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (3)

    Ok for a start, but not the place for long-term employment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at XO Group full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    • Medical / Dental / Vision coverage is good. • Work-from-Home flexibility. • Unlimited time off. • Nice office space (lots of windows with awesome views of downtown). • Game Room. • Unlimited (& FREE) snacks, coffee, fresh fruit, oatmeal, sodas and water provided for employees.

    Cons

    • Very, very much like a high school environment where everyone is in their own cliques and exclusive. • Long work hours in and out of the office. 9-6 means nothing. • Management uses you, works you to your absolute max (maybe even a little past your max limit) and burns you out. • Extremely high employee turnover. Constant team changes that become disruptive to overall productivity. • Most managers don't know how to manager. They need "management training". They're thrown into the manager role with little to no training. • Your ideas and thoughts are only taken into consideration if you're a manager or above. • Open space office. No privacy, no physical separation between people. You barely have enough room for your computer, phone and laptop launch pad. Forget putting pictures up of your family / friends / pets and definitely forget being able to do any other personalization for your work area.. There's no room.

    Advice to Management

    • Provide formal management training for your managers. And promote for the right reasons. They shouldn't be promoted based on how "likeable" they are or pushed through the "assembly line" because the next position above theirs is "open" and they happen to be "next in line". • Give people more of an incentive to stay for longer than 1, 2 or 3 years.


  6. Helpful (1)

    Challenging and Improving All The Time

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at XO Group full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    There's lots of room for growth. If you want to learn and improve, there are the resources to do it. Plus, there are a lot of very smart, fun people who make it a pleasure to come to work everyday. The work can be tough and challenging at times but the work we do is real and meaningful.

    Cons

    A lot of changes among management and organization over the years have changed the culture and left some of us feeling uneasy and unsure about our future.

    Advice to Management

    We have a lot of smart, young people at the lower to middle management level. Listen to their ideas and find more ways to include them.


  7. Helpful (1)

    It's progressively gotten better and better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at XO Group full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    -Love the people I work with -HR cares about growth and happiness -CEO has made major improvements to the culture since starting -Fun atmosphere

    Cons

    -Benefits could be more affordable, but that comes with a small company -Open floor plan creates a loud environment -Lack of meeting space and quiet work spaces -Not much personal space between co-workers -Raises are hard to come by, even when you get a promotion, but process seems to be improving since I started a few years ago

    Advice to Management

    -Create more quiet spaces for people to work or encourage some work-from-home flexibility -The cost of living increases EVERY year. Everything gets more expensive, yet I have to fight for a decent raise, even when I earn a promotion. Not cool.


  8. Helpful (1)

    Excellent Lifestyle Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Omaha, NE
    Current Employee - Anonymous Employee in Omaha, NE

    I have been working at XO Group full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great, friendly work environment. Everyone is really supportive and the company is very pro-family. They work hard to show employee appreciation and goals are clear cut.

    Cons

    Not a lot of mobility in the Omaha office. The workflow is steady, but there are slow periods where there's very little to do. Other times it's so busy the overtime is just killer.


  9. Great fun place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at XO Group

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    nice people fun environment everyone is helpful

    Cons

    office is quiet open so you can hear and see just about everyone


  10. Helpful (1)

    Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at XO Group full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Fun place to work. Had that "cool" feel to it.

    Cons

    Upper management was a nightmare. Lots of turnover, management that did not understand technology, "old school" business methods, poor acquisition decisions. Benefits started out great but over time seemed to benefit those on the upper pay scale.

    Advice to Management

    Looks like a lot of upper management has started to be replaced; which might help...might.


  11. Work Hard, Play Hard

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Omaha, NE
    Current Employee - Anonymous Employee in Omaha, NE

    I have been working at XO Group full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Always striving to be the best in our industry

    Cons

    Not always maintaining current products



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