XO Group

www.xogroupinc.com
Employer Engaged

XO Group Reviews

Updated March 1, 2015
Updated March 1, 2015
117 Reviews
3.0
117 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Mike Steib
28 Ratings

Review Highlights

Pros
  • I never thought I'd have a job in NYC that gave me a work/life balance, but this is it (in 14 reviews)

  • flexible hours or work from home (in 7 reviews)


Cons
  • better work life balance for employees (in 5 reviews)

  • Most upper management have jumped ship or were let go (in 7 reviews)

More Highlights

Employee Reviews

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  1.  

    XO Group has a fantastic atmosphere that is extremely desireable to work in, but unfortunately pay is horrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Advertising in New York, NY
    Current Employee - Advertising in New York, NY

    I have been working at XO Group full-time (more than a year)

    Pros

    Good culture & work-life balance, perks, open door policy of leadership team

    Cons

    Horrible pay, no negotiations for salary

    Advice to ManagementAdvice

    Consider paying employees more to retain people for longer instead of so much turnover

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Product manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager in New York, NY
    Former Employee - Product Manager in New York, NY

    I worked at XO Group

    Pros

    Interesting and fun editorial focus, who doesn't love weddings and babies? Smart peers, executives are approachable.

    Cons

    No career development or training. Pay is average, but don't expect raises or regular reviews. Upper management likes the constant turnover... Not a place to stay long term.

    Advice to ManagementAdvice

    Focus on career development and your employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Meh.

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at XO Group full-time (more than a year)

    Pros

    I worked with some of the best people. There was definitely an effort to make it a "fun" place to work.

    Cons

    Unfortunately, I was WAY underpaid for my position and the long hours that were required.

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  5.  

    Hard work pays off, until a point.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at XO Group full-time (more than 5 years)

    Pros

    I learned a tremendous amount during my time at XO Group. I was able to switch roles based on the quality of my output and tenure. I had some great managers and a few crappy ones, but everyone has a few of those. The sky felt like the limit if I wanted it to be and if you want to grow you can really challenge yourself to make that a reality. There's so much you can do to bring positive change you'll never have nothing to do. I've worked with some really smart and talented people throughout the company as well, however the personnel makeup is changing and I'm indifferent if it's for better or worse (pardon the wedding pun).

    Cons

    Unfortunately after being at the company a 1/3 of its life I did hit a ceiling, more from an HR side. I watched new staff come in with big titles and big salaries, and those who had been there were still "fighting" to be paid market. People stay because they enjoy the product and/or the challenge, but ultimately they leave because people can make more elsewhere with a lot less stress and still grow. The culture is sink or swim, which happens to help weed out below average performers quickly so I personally liked it, but you have to be able to thrive in it or you may not be a culture fit.

    Advice to ManagementAdvice

    HR practices of the past need to be thrown out entirely, especially around compensation and motivation. Allow frontline managers to have budgets that can be used to motivate their teams in a way that connects with that team's culture (i.e. many people on my team were disinterested in happy hours because they were more fitness oriented). Trust your managers are doing their best to prioritize, if they escalate that people are getting burnt out or a team needs more resources have HR help solve the problem instead of "there's no budget" coming down from the top. These types of changes will mitigate employees and managers from feeling trapped and ultimately feel they need to leave to escape.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Great environment but very demanding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Executive in Atlanta, GA
    Former Employee - Sales Executive in Atlanta, GA

    I worked at XO Group

    Pros

    Flexibility, great regional management, compensation

    Cons

    Unreasonable expectations in certain markets

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Unorganized, no motivation or career advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at XO Group full-time (more than a year)

    Pros

    1 - Snacks but even that has gone down hill. It started with huge variety and stocked often. Then it became just really dull and boring snacks that no one wants.
    2 - Salary if you are lucky to negotiate a fair salary otherwise you are screwed
    3 - Decent/flexible hours

    Cons

    1 - Appreciation, acknowledgment, annual raises, bonuses, anything that involves recognizing and rewarding good work is none existent. Super low annual raise that is not even on par of inflation rate. Titles are meaningless, and promises are never fulfilled.

    2 - Most of their positive app review is reviewed by their own employees. If you took those away the rest is 1-2 star reviews of how their apps really is. It is very sad that if they have 1 - 2 star reviews, they ask employees within the company to rate it 5 star. If your apps is good you should never need to do that.

    3 - Smiliarly to #2, they also ask us to give 5 star reviews on Glassdoor!

    4 - Manager titles are given because of them staying at the company long, not earned. There are many managers who can not manage if their life depended on it.

    5 - Only lifers and non-talented people stay, everyone who has talent realize what XO really is and quickly leave.

    Advice to ManagementAdvice

    Promote managers who are worthy of that title. Too many cooks in the kitchen. If your company is good and your apps is good, no need to have your employees rate them. Get rid of useless talent, dont just stick them somewhere.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    Working at the Knot was a joke

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Strategy Specialist in Omaha, NE
    Former Employee - Strategy Specialist in Omaha, NE

    I worked at XO Group

    Pros

    Decent hours and pay, some of the employees tried to be helpful.

    Cons

    Virtually no training, very disorganized and management barely spoke 2 words to me the whole time I was there. They threw a "mentor" at me who was too concerned about getting her own work done, making the job that much more difficult to learn. The office was nothing but cliques.

    Advice to ManagementAdvice

    Try to be more personable and actually help new hires learn the job.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    It's ALL a facade

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tech in New York, NY
    Former Employee - Tech in New York, NY

    I worked at XO Group full-time (more than 3 years)

    Pros

    The views can be inspiring but even become the ONLY source of motivation.

    Cons

    Cut your teeth or die trying. So much emphasis on the superficial and the novelty, but there are no real leaders, just big titles, and no confidence in workflow, procedure and no consistency. The turnover speaks volumes and those there with any type of seniority couldn't cut elsewhere. If your strategy and methods are akin to throwing darts, this place is for you.

    Advice to ManagementAdvice

    Advice to Management, with that arrogance? Clearly they have it figured out.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Dishonest, rude, nightmare.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at XO Group full-time (more than a year)

    Pros

    Lots of work, some of it interesting

    Cons

    Nightmare. Avoid. Micromanaging to the extreme, from the top down. A revolving door of employees culled by semi-annual layoffs, not based on job performance. Acceptance into the core clique is the only thing that insures job security. There's no morale, since employees are trying to screw each other over to keep their position. The success of the company stems exclusively from acquisitions of competitors, not because of management or a great product.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Editorial department is a huge mess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Editor in New York, NY
    Former Employee - Editor in New York, NY

    I worked at XO Group full-time

    Pros

    Coworkers are great. My peers were always willing to work hard and had awesome ideas, unfortunately upper management doesn't give them a chance to explore those ideas and things are done the way they always have been. The unlimited vacation is awesome too.

    Cons

    Where to even start....Pay is abysmal for online editorial, way lower than other online editorial positions. Editorial team is very discouraged from working from home (told "we don't really do that here"). Online editorial management is disorganized and all over the place (frequently admitted to having no idea what's going on, never available for feedback or questions). I didn't ever feel like I was learning anything, just inputting copy onto the site with no feedback or guidance. Questions and concerns went ignored. I never felt like a my work was worth anything or like I was a valued member of the team. There's a reason editorial turnover is so high, but nobody seems willing to figure out those reasons and change something.

    Advice to ManagementAdvice

    There should be new editorial management. Current management seems to be afraid of new ideas and is unaware of how the web and online content is changing.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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