XO Holdings Reviews

Pros

Working from home; Communicates health care changes very well

Cons

No career growth; Sales directed organizations are great but poor support for back office teams

Advice to Senior Management

Be innovative in cultivating current employees

Pros

Great product offering with huge reach into the market

Cons

could not get staffing right and implementation is poor

Advice to Senior Management

spend the resources to train your staff and leadership and spend time with your employees understanding their struggles and work to improve your organization through details you find from your own people.

Pros

Some of the people are great to work with.. There are a lot of sharp people who know their stuff.

Cons

The Upper management seems to lack proper people management skills. So turnover is getting higher and higher. They need to fix this.

Advice to Senior Management

Focus a bit more on making your employees at all levels feel like you want them there and stop just talking about the financials.

Pros

Fast paced and challenging environment

Cons

Subpar communication
Subpar benefits
Inconsistent business strategies
Subpar career opportunities

Advice to Senior Management

Lead by example. Make your employees feel they are the company's greatest assets. Just don't say it.

Pros

There are very talented people who are devoted to the company and who work very hard.

Cons

The reputation is so tarnished due to poor customer service and network unreliability, it is very difficult to convince customers to trust their business to XO.

Advice to Senior Management

Step up and make the investments or sell the company.

Pros

Talented individuals who valiantly make the best of some very substandard work processes.

Cons

Cash strapped, the company tends to go cheap when possible.

Advice to Senior Management

Listen to the field - they know better than you do on what needs to be done.

Pros

The only Pro there is to this company is the people you work with.

Cons

There is a vital lack of communication. Management takes all credit for what their teams do! It is like high school, friends get the promotions when other more qualified people are overlooked. There is no growth opportunities, if there is it is for senior managers, those jobs are taken by friends of the directors. Multiple friends of upper management may see their jobs dissapear but new jobs created for them, while others get laid off. Company is built on the who you know format. No raises in last three years. Company trying to say now it was the plan all along, good thing they communicated that after the fact. Bonuses always paid out to management, if your hourly your out of luck. Product launches are a joke, never tested. Great lack of training in multiple aspects of the company.

Advice to Senior Management

Training is essential, your lack of listening will come back and haunt. Sad that once the economy turns around you will loose your key employees, for they are looking elsewhere.

Pros

Good for learning and mastering anything

Cons

No promotions, high medical rates and out of pocket $1800-3000 before insurance pays

Advice to Senior Management

Wake -UP! ATT and Verizon is going to bankrupt XO

Pros

Competitive benefits: medical, dental, legal, life, tuition reimbursement, 401K match, flexible spending account, liberal vacation policy, competitive salaries.

Cons

High and 'higher' deductible medical plans are only options; Inconsistent leadership; Morale is lowest in past 10 years.

Advice to Senior Management

Please set business goals, strategies, and objectives - that make sense - and stick to them and communicate them to the field regularly.

Pros

People are great- management is ok

Cons

Health benefits are crap- super high deductibles. No raises, no promotions.

Advice to Senior Management

try living on my salary