XPO Logistics Reviews

Updated July 28, 2015
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2.6
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Bradley S. Jacobs
89 Ratings

Pros
  • You will spend your day making cold calls and as you land business you will manage that book of business (in 6 reviews)

  • Great work environment for employees (in 6 reviews)

Cons
  • Establishing a book of business from scratch is tough (in 6 reviews)

  • The amount of cold calls that are required when you are busy with dealing with loads (in 6 reviews)

More Pros and Cons

150 Employee Reviews

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  1. Helpful (1)

    Truck Driver

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Buchanan, MI
    Former Employee - Anonymous Employee in Buchanan, MI

    I worked at XPO Logistics

    Pros

    Get to see the country

    Cons

    Tired of driving over the road


  2. Helpful (1)

    CDL A Expedited Driver

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CDL A Expedited Driver in Waterbury, CT
    Former Employee - CDL A Expedited Driver in Waterbury, CT

    I worked at XPO Logistics full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Very good equipment, especially leased trailers. They will try to keep you running with mixed results. Automotive freight their main market. Mostly light loads.

    Cons

    Office clicks require figuring them out to befriend the correct people who can and will get you moving again for a reload. Lots of miss communication within office - back end - affects your utilization. Little or non existent training for office - back end - so they pretty much learn as they go, affecting your utilization and revenue to the truck in a very negative way. Poor home time and work - life balance for drivers.

    Advice to Management

    Properly train your back end - office personnel - before cutting them loose to supposedly support your truck.


  3. Helpful (1)

    Inconsistent management and constant changes makes this a very difficult workplace to be in

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Carrier Procurement Representative in Chicago, IL
    Former Employee - Carrier Procurement Representative in Chicago, IL

    I worked at XPO Logistics full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    XPO carrier procurement representative is a good job for those who like high pressure sales. Expect to be aggressively selling on the phone for long periods of time. Get to relax and come and go when you please as long as you make your numbers (this was less true by the end as they tried to make it (7-4ish)).

    Cons

    Carrier reps managers are very poorly trained and therefore carrier reps are just as just as poorly trained. The regular mergers mean that everything from salary, benefits, sales rules and operation change frequently making it very difficult to keep rules consistent and equitable. The overlapping and constantly changing rules allows for such chaos within the system. XPO is a company expanding way too fast and therefore the many merged departments don’t collaborate or work well together. Fights between what used to be different companies run rampant through out this organization. There poor management instead of motivating employee they actually demotivate them to work and actually unfairly steal sales away from employees.

    Advice to Management

    Please retrain or rehire the ops managers. They are nice people but run the carrier reps with lack of consistency making it almost impossible trust them or actually learn from them. These managers know little about actually selling on the floor do not know to teach or train the subordinates properly. There are better sales company and logistics companies that XPO. I would recommend being cautious before accepting a job from XPO.


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  5. Before XPO Absorbed New Breed

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Staff in Fort Worth, TX
    Former Employee - Office Staff in Fort Worth, TX

    I worked at XPO Logistics full-time (More than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Pay and benefits were competitive. There were also many training opportunities afforded while I was there - several trips to the Corporate Office to learn new systems and strategies.

    Cons

    Upper management did not seem to care about their employees nor the impact of its human capital decisions. During my employment there, temporary agency employees were heavily relied upon and at times kept the HR staff from focusing on actual employee relations issues. There was also extremely high turnover in the HR department at a facility level, which impacts consistency as well as employees' view of the company - they didn't have any real relationships with their HR staff because it was constantly changing. In general, it was an antagonistic environment from the top down.

    Advice to Management

    Treat people well - XPO/New Breed has probably lost some great talent over the years due to the work environment.


  6. Java Developer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Java Developer in High Point, NC
    Current Employee - Java Developer in High Point, NC

    I have been working at XPO Logistics

    Pros

    Gained good knowledge in supply chain.

    Cons

    Most of the work is adhoc.


  7. Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Forklift Operator in Atlanta, GA
    Former Employee - Forklift Operator in Atlanta, GA

    I worked at XPO Logistics

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    1. Good company to work for in GA

    Cons

    2. Bad Customers at company in GA

    Advice to Management

    None


  8. Good money, but hard work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Gainesville, GA
    Former Employee - Anonymous Employee in Gainesville, GA

    I worked at XPO Logistics

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    You can make some good money for the holiday season.

    Cons

    You are working really hard from the time you start to the time you leave.

    Advice to Management

    Hire more people


  9. Operation Manager

    Current Employee - Operations Manager in Fremont, CA
    Current Employee - Operations Manager in Fremont, CA

    I have been working at XPO Logistics (More than a year)

    Pros

    They advance from within company

    Cons

    Lack of training, job consumes you due to the amount of work

    Advice to Management

    Know your limits and breathe


  10. If you like fast pace then get on board

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at XPO Logistics

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fast pace environment Requires you think quickly

    Cons

    Top heavy with too many upper management


  11. Material Handler

    Current Employee - Material Handler in Hanahan, SC
    Current Employee - Material Handler in Hanahan, SC

    I have been working at XPO Logistics

    Pros

    XPO is a full time job with excellent benefits. You can always work overtime especially if you are cross trained.

    Cons

    Sometimes they do not give 24 hour notice on mandatory overtime. Efficiencies motivate this company, and they don't care how hot it is in the warehouse, they still want you to work overtime on a moments notice, with no extra break what so ever.

    Advice to Management

    They need to care more about their employees, they need to know that they are appreciated. That's what boosts morale and boosts production!



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