XPO Logistics Reviews

Updated August 27, 2015
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2.6
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Bradley S. Jacobs
96 Ratings

Pros
  • You will spend your day making cold calls and as you land business you will manage that book of business (in 6 reviews)

  • Great work environment for employees (in 6 reviews)

Cons
  • Establishing a book of business from scratch is tough (in 6 reviews)

  • The amount of cold calls that are required when you are busy with dealing with loads (in 6 reviews)

More Pros and Cons

165 Employee Reviews

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  1. Adminstrative Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Greensboro, NC
    Current Employee - Administrative Assistant in Greensboro, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice Managers, easy to get along with everyone from top brass on down.

    Cons

    Low pay and poor benefits.

    Advice to Management

    Be more competitive in pay and benefits.


  2. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Memphis, TN
    Current Employee - Anonymous Employee in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at XPO Logistics full-time (More than a year)

    Pros

    Company values are organized in great standards. strong support from supervisors. Good communication in general

    Cons

    It never really seems to slow down.

    Advice to Management

    Hire more people to handle the workload!!


  3. Inspecter

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inspecter in Marion, OH
    Former Employee - Inspecter in Marion, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at XPO Logistics (Less than a year)

    Pros

    Great company to work for

    Cons

    pay is low , it could be a little more.


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  5. Helpful (2)

    Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Analyst in Greenwich, CT
    Current Employee - IT Analyst in Greenwich, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at XPO Logistics (More than a year)

    Pros

    Growing, modern and healthy company. A culture of young professionals with distinct roles and responsibilities.

    Cons

    Too many acquisitions. The vision is not adequately shared with the masses.

    Advice to Management

    Enpower those that are able.


  6. XPO Charlotte

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Seattle, WA
    Current Employee - Account Manager in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at XPO Logistics (More than a year)

    Pros

    Fun atmosphere to work in. Very laid back and provides you the opportunity to truly manage your book of business the way you want as long as you are producing.

    Cons

    It is difficult holding carriers responsible for their actions. This results in a lot of lost business on the Accounts side. Carrier reps truly reap the financial benefit in this organization. They are rarely held accountable for mistakes and are encouraged to book at any cost. Account Managers struggle to maintain business and are not compensated appropriately.

    Advice to Management

    Focus on setting a higher standard for carriers. Hold them accountable and set a new industry standard. Compensate employees equally. Account managers bring the business but suffer the most from the mistakes of others.


  7. Helpful (1)

    Great place, professional culture, learn a lot on a corporate level.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Support in High Point, NC
    Former Employee - IT Support in High Point, NC
    Recommends
    Positive Outlook

    I worked at XPO Logistics (Less than a year)

    Pros

    The environment is very fast paste so you learn how to multitask very quickly. Meetings and presentations are the norm and all the executive officials were approachable and always willing to give great advice, they even included interns in most all important meetings with different clients. The CEO Lewis was engaged in our intern project at the company and gave great advice on proper business etiquette. Great place to advance your skills on a corporate level because all departments are consistently learning other areas of the supply chain business. So if your an IT major, at some point you might learn a lot about finance, operations, sales, and any other area that make up the supply chain business. I must say that this was the most beneficial intern yet.

    Cons

    You will have to crawl before you walk at this company, so if you are very passionate about being involved in every task from day one you will quickly bore yourself. They deal with very important clients so you will not start off independently dealing with certain areas of their operations. To me this made sense because every thing they do helps to maintain the integrity of their clients. You will go through extensive training before you are given certain client sensitive responsibilities.

    Advice to Management

    Management is very busy at times and it can be hard to find the time for certain discussions that might pertain to your job assignments. More meetings with just new hires and management (other necessary associate) only, this might assure all questioned are addressed.


  8. Helpful (3)

    Truck Driver

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Buchanan, MI
    Former Employee - Anonymous Employee in Buchanan, MI

    Pros

    Get to see the country

    Cons

    Tired of driving over the road


  9. Replenishment Lead

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shipping/Replinishment Team Lead in Olive Branch, MS
    Current Employee - Shipping/Replinishment Team Lead in Olive Branch, MS
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at XPO Logistics full-time (More than 5 years)

    Pros

    40 + hours, Decent Pay

    Cons

    No room for Carrer growth, Finding Operators

    Advice to Management

    Invest in your Leads


  10. Worst job ever

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Quality Auditor/Project Supervisor in Memphis, TN
    Current Employee - Lead Quality Auditor/Project Supervisor in Memphis, TN
    Doesn't Recommend
    Negative Outlook

    I have been working at XPO Logistics full-time (More than 8 years)

    Pros

    Big checks , a lot of hours, easy work

    Cons

    To many hours, unorganized, no respect for employees

    Advice to Management

    Respect employees


  11. Helpful (1)

    CDL A Expedited Driver

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CDL A Expedited Driver in Waterbury, CT
    Former Employee - CDL A Expedited Driver in Waterbury, CT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at XPO Logistics full-time (Less than a year)

    Pros

    Very good equipment, especially leased trailers. They will try to keep you running with mixed results. Automotive freight their main market. Mostly light loads.

    Cons

    Office clicks require figuring them out to befriend the correct people who can and will get you moving again for a reload. Lots of miss communication within office - back end - affects your utilization. Little or non existent training for office - back end - so they pretty much learn as they go, affecting your utilization and revenue to the truck in a very negative way. Poor home time and work - life balance for drivers.

    Advice to Management

    Properly train your back end - office personnel - before cutting them loose to supposedly support your truck.



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