Xactware Solutions

  www.xactware.com
  www.xactware.com

Xactware Solutions Reviews in Provo, UT

Updated September 13, 2014
Updated September 13, 2014
41 Reviews
3.4
41 Reviews
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Xactware Solutions President & CEO Jim Loveland
Jim Loveland
19 Ratings

28 Employee Reviews Back to all reviews

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  1.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in Orem, UT
    Current Employee - Software Developer in Orem, UT

    I have been working at Xactware Solutions part-time (less than an year)

    Pros

    Awesome coworkers and team leads and flexible around their employees schedules if they are in school.

    Cons

    It is a great place to work but the development process seems to be a little dated.

    Advice to ManagementAdvice

    You guys are doing a good job, keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Related in Orem, UT
    Current Employee - IT Related in Orem, UT

    I have been working at Xactware Solutions full-time (more than an year)

    Pros

    Excellent work/life balance. The management recognizes talent.

    Cons

    A little too much red tape.

    Advice to ManagementAdvice

    Take more risks.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    I enjoy working here...I just wish some things would change - most notably, pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Orem, UT
    Current Employee - Anonymous Employee in Orem, UT

    I have been working at Xactware Solutions full-time (more than 3 years)

    Pros

    Good work-life balance, friendly co-workers, great environment, fun activities, good benefits, good bonuses

    Cons

    Low salaries, entrenched (even if inept) management, bureaucratic processes, difficult to advance (largely due to entrenched managers)

    Advice to ManagementAdvice

    Allow more growth opportunities and increase base salaries across the board for positions in need to be more in line with the industry - these things would go far in helping with the recruiting and retaining of employees. Also, please do not be afraid to get rid of employees who deserve it, regardless of management title or not.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Overall a nice place to work and start your career, but limited in long term growth opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Orem, UT
    Current Employee - Anonymous Employee in Orem, UT

    I have been working at Xactware Solutions full-time (more than 5 years)

    Pros

    Family environment, stable company, great health benefits, fun summer and holiday parties. flat organizational structure, market leader for property claims estimating, fun and engaging employee activities.

    Cons

    Arrogant executive management, not much opportunity for career progression, starting to lose customers now that a viable competitor exists, chaotic product releases that are not ready for production but are pushed through and rushed before they are ready simply to meet deadlines and make announcements at February user conference.

    Advice to ManagementAdvice

    Remember the humble approach that originally endeared Xactware to its customers and its customer service oriented approach. Many employees are leaving or looking to leave due to the glass ceiling that exists at Xactware unless you are a personal friend, relative, or live in Alpine, UT

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Decent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - QA Analyst in Orem, UT
    Current Employee - QA Analyst in Orem, UT

    I have been working at Xactware Solutions full-time (more than 3 years)

    Pros

    Relaxed atmosphere. Good bonus every March. Coworkers are friendly. Management takes a hands-off approach and lets you do your job (as long as you do it well). Benefits are good and management is very flexible with time-off requests.

    Cons

    Limited opportunities for advancement - at least in my area. Management and HR are too nice and have a very hard time correcting/firing people that are useless.

    Recommends
    Positive Outlook
  7.  

    Great Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - QA Analyst in Orem, UT
    Current Employee - QA Analyst in Orem, UT

    I have been working at Xactware Solutions full-time (more than 3 years)

    Pros

    Terrific Health Benefits, competitive salary, and great culture! The Human Resources staff is really great and there is always someone that can help you! The company is expanding every quarter and new employees are being hired to increase production, as opposed to other companies that just put the burden on employees.

    Cons

    Team leads and middle managers aren't really on par with what they should be I've worked in two different departments and I've never been impressed. AVP's and Project managers are terrific though!

    Advice to ManagementAdvice

    Really think about who you are hiring for team leads, I'm not sure if it's based on merit or seniority, but that is really the only problem.

    Recommends
    Positive Outlook
  8. 1 person found this helpful  

    Kronyism and nepotism run rampant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Orem, UT
    Former Employee - Anonymous Employee in Orem, UT

    I worked at Xactware Solutions full-time (more than 3 years)

    Pros

    Great team environment, great products and services, industry leader, strong financials.

    Cons

    Limited upward mobility, unless of course, you're family, churchmembers or friends of the executive team. Senior leadership doesn't practice what it preaches. Discriminatory environment.

    Advice to ManagementAdvice

    You're operating on the national / international stage now - get with the program and act like the fortune company you aspire to be.

    Doesn't Recommend
    Positive Outlook
  9.  

    Okay place to start a career under certain conditions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Technician in Orem, UT
    Former Employee - Customer Service Technician in Orem, UT

    I worked at Xactware Solutions as a contractor

    Pros

    -Friendly co-workers
    -Supervisors willing to listen to feedback
    -Executive management very focused on the future
    -Employees generally seem to be happy to be there

    Cons

    -Entrenched management
    -Antiquated businesses processes
    -Not as respectful to employee needs as other employers
    -The company seems to put the increase in business before taking care of the customer and employees

    Advice to ManagementAdvice

    Seriously listen to ideas from anywhere in the company and ACT!

    Doesn't Recommend
    Neutral Outlook
  10.  

    Awesome place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Orem, UT
    Current Employee - Anonymous Employee in Orem, UT

    I have been working at Xactware Solutions full-time (more than an year)

    Pros

    Great salary, stable job, great employees

    Cons

    A little too bureaucratic for my liking

    Advice to ManagementAdvice

    Give developers more of a say on product deadlines, etc...

    Recommends
    Positive Outlook
  11.  

    Good benefits. Good culture. Good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer in Orem, UT
    Former Employee - Software Developer in Orem, UT

    I worked at Xactware Solutions full-time (more than 5 years)

    Pros

    Great culture. Good benefits. Good experience.

    Cons

    Some of the current processes.

    Recommends
    Positive Outlook

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