Xanterra Reviews

Updated April 18, 2015
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2.6
104 Reviews
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Andrew N Todd
42 Ratings

Pros
  • uh living in a national park of course, meeting amazing people (in 21 reviews)

  • Meeting people from all around the world, very fun, great people-skills building (in 11 reviews)

Cons
  • If you work as a cafeteria worker or similar low pay grade positions, the winter will suck (in 8 reviews)

  • Since the location of the national park is far away from big cities, you probably just get stuck in the park for the whole summer (in 7 reviews)

More Pros and Cons

Employee Reviews

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  1. Helpful (1)

    If you have your heart set on being a Parky, you can do better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xanterra

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The location I was at had reasonable housing at an extremely low cost. Breakfast and lunch were free and dinner cost $3, decent medical and a matched 401k that was 100% vested immediately. Some of the employees are amazing people.

    Cons

    Extremely remote and desolate. Difficulty in attracting employees meant that many of the people who worked there were lowest-common-denominator people. Entrenched good ole boy network. Unnecessarily thick office politics. Toxic upper management. Incompetent middle management. Permanently low morale.

  2. front desk

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xanterra full-time

    Pros

    People, setting in national parks

    Cons

    Live in dorms, low pay, cranky guests

  3. I worked in Grant Village, managers were terrible, park was fun.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Yellowstone National Park, WY
    Former Employee - Server in Yellowstone National Park, WY

    I worked at Xanterra part-time (less than a year)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    I had the best summer of my life working in Yellowstone at Grant Village. I made lifelong friends. I made a good amount of money being a server. I hiked and visited the towns outside of Yellowstone in Montana and Wyoming. You will have a ton of fun.
    It's also better if you're 21 because the drinking laws are very strict. Many people that were underage got caught drinking and were fired. Yellowstone is federal land so you get charged for under-aged drinking as a FEDERAL crime!

    Cons

    I was a server and the hours were pretty terrible. My advice is try to coordinate with your friends to get the same weekends off so you can spend time with them hiking and exploring. If I could do this again I wouldn't work for Xanterra. Try to work for another company.

    Advice to Management

    Don't be jerks to your employees. Take a chill pill.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. A good start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xanterra

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    cool place
    good values
    good training
    a lot of ways to advancements

    Cons

    low pay
    live at work

  6. Helpful (1)

    Beautiful places to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Fast Food Crew, Prep Cook, E-cafe Attendant in Zion National Park, UT
    Current Contractor - Fast Food Crew, Prep Cook, E-cafe Attendant in Zion National Park, UT

    I have been working at Xanterra as a contractor (more than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Beautiful places to get paid living in. Most employees are respectful. Sometimes great food.

    Cons

    No tv. A lot of drinking. Dorms could be better. Won't hire you back if you have to break your contract three times.

    Advice to Management

    Listen to the lower level employees. Hire back some one who quit over 8 yrs ago.

  7. Not Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Grand Canyon Village, AZ
    Former Employee - Cashier in Grand Canyon Village, AZ

    I worked at Xanterra

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    You get to live in a national park, when I was at the Grand Canyon rent was $15/week and meals at the Employee cafe were about $2. You can earn a lot of money because you will most likely be working a lot of overtime. There is plenty to see and do and since you are living there, you will get the change to do it all.

    Cons

    You are there to work and in the summer months, you WILL work your butt off. I worked 60/hrs a week with one day off a week and many times I would get the first day off one week and the last day off the next week, so I would be working 13 days straight for 10-12 hours a day.

    Advice to Management

    Pay more then minimum wage

  8. If youre young you should do it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dining Room Server in Yellowstone National Park, WY
    Current Employee - Dining Room Server in Yellowstone National Park, WY

    I have been working at Xanterra full-time (more than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Good Pay, Good Community, you will have a lot of fun

    Cons

    Awful management, easy to be fired, hard hours, rangers hound employees.

  9. Helpful (1)

    Good and bad...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Housekeeping Supervisor in Grand Canyon, AZ
    Former Employee - Housekeeping Supervisor in Grand Canyon, AZ

    I worked at Xanterra full-time (more than 3 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    easy to transfer between departments to gain experience, great opportunity to work with people from all over the world and from all walks of life

    Cons

    terrible pay, terrible housing department, employees that shouldn't have lasted a week somehow last for years because management is afraid to get rid of them and stir the pot

    Advice to Management

    Upper management is pretty clueless for the most part. They will hire managers for units based solely on education, not experience. Granted, it can be great when a person has the degree to back up the job, but often this does not translate to a great manager! For example, I saw many housekeeping managers with zero work experience outside of an office...they had no knowledge of how a housekeeping department ran nor cared to learn! This resulted in very poorly ran units, with the entry level employees often being stuck doing managerial duties that their manager did not know how to do.

  10. Helpful (2)

    Fun job, but company does not care about employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Wrangler in Yellowstone, WI
    Former Employee - Wrangler in Yellowstone, WI

    I worked at Xanterra part-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    I had the opportunity to work with horses in Yellowstone National Park. It hardly felt like work!

    Cons

    The company does not care about their employees. They overcharge for food and housing, pay is low, workman's compensation is a joke! If the company put more care into their employees, they wouldn't have problems filling-and keeping positions filled.

  11. Helpful (1)

    Worst Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xanterra

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    I got to live in Yellowstone

    Cons

    Literally everything the company ever did

    Advice to Management

    Try caring about your employees

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