Xanterra Reviews

Updated September 26, 2014
Updated September 26, 2014
85 Reviews
2.2
85 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Andrew N Todd
34 Ratings

Review Highlights

Pros
  • uh living in a national park of course, meeting amazing people (in 18 reviews)

  • We meet people from all over the world and often get to interact with them (in 9 reviews)


Cons
  • If you work as a cafeteria worker or similar low pay grade positions, the winter will suck (in 8 reviews)

  • You have to be pretty hard up to work there, or just don't care about being paid and want to live in a National Park for free (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Hourly Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xanterra part-time

    Pros

    Working in a National Park

    Cons

    Management micromanages everything you do. They also do not care truly about the people that work for them. This is from the top down. They think they can treat people as if they are dictators. If you do not value the knowledge that people being to the table.

    Advice to ManagementAdvice

    Learn how to treat people.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Know what you are getting yourself into.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Yellowstone National Park, WY
    Current Employee - Anonymous Employee in Yellowstone National Park, WY

    I have been working at Xanterra full-time for less than a year

    Pros

    Meeting many other people from different backgrounds/cultures... But.. how is that different from college?

    Cons

    Living in a national park is supposed to supplement ridiculously low wages. What's the point you're working ALL the time.

    Advice to ManagementAdvice

    Stop treating your employees like slaves and staffing levels would be above 25% by the end of the season.

    Doesn't Recommend
    Neutral Outlook
  3.  

    Xanterra, the place where high schoolers go to avoid college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xanterra part-time for less than a year

    Pros

    Learning about other cultures and meeting people from all over the world.
    Living in the national parks.
    Opportunity to volunteer with park rangers.
    Opportunity for entry-level management.
    Free housing and low cost food plan for managers.

    Cons

    Bare bones living quarters for new hires.
    Usually overstaffed.
    Underpaid employees, expect a 200-400 biweekly paycheck.
    Servers make the most money out of everyone.
    Server assistants are treated like absolute trash (Your pay is up to the server you happen to work with that night) in other words you will work with your enemy and make 7.25 to do all the hard labor while the servers watch you clean everything and while they talk to the guests.

    Advice to ManagementAdvice

    Promote hard workers fast.
    Don't keep someone in the dish room because they are a really hard worker, people deserve better.
    Don't be so anal about napkin placement and dress code.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    SO - SO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xanterra

    Pros

    You work in a National Park!

    Cons

    Bad Pay
    They are Ruthless when it comes to job security!

    Advice to ManagementAdvice

    Ok

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    great national park

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Prep Cook  in  Mammoth Hot Springs, WY
    Former Employee - Prep Cook in Mammoth Hot Springs, WY

    I worked at Xanterra full-time for more than 3 years

    Pros

    living inside of the most beautiful park
    great friends that last a lifetime

    Cons

    work 48hrs before overtime sets in
    bare bones living conditions
    minimum wage for most to all positions
    costs taken out for room and food
    abusive managers (some exceptions but not many)
    poor recreations center

    Advice to ManagementAdvice

    try not firing everyone just because you can bring someone else in. and dont keep the employees that dont work anyway just to fire them after the higher ups notice and make you

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Great opportunity for seasonal work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Keystone, SD
    Former Employee - Sales Associate in Keystone, SD

    I worked at Xanterra full-time for less than a year

    Pros

    Very comfortable employee dorms and really great HR people who care about you. Also all of the managers were very fair and easy to relate too. Also, good perks like group trips and employee bbq's

    Cons

    Not too many downsides, The pay was pretty low and they did cut our hours sometimes and sometimes it felt like we were understaffed

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Great Locations Poor Management Skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cook IV  in  Mammoth Hot Springs, WY
    Former Employee - Cook IV in Mammoth Hot Springs, WY

    I worked at Xanterra as a contractor for less than a year

    Pros

    Great work locations, they put on a good face in training.

    Cons

    Returners to the parks are very clickish, and managers have favoritism. Too many hours so not enough time to enjoy the slendor around you,low pay and treated poorly by managment.

    Advice to ManagementAdvice

    Treat everyone equal, and no returners only parties...its not very open minded.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    Overworked...Underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xanterra as a contractor for less than a year

    Pros

    Location. Employee discounts. Lip service-type safety and job trainings.

    Cons

    Work hours and days too long to enjoy the area...heavy workloads...work should be spread out among all staffers...Rotating shifts. No input on scheduled days off.

    Advice to ManagementAdvice

    Listen to the needs of your people...Tell YOUR bosses that slave labor for minimum wage does not add up to good service work for your customers and reflects poorly on your company.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    One of the best locations and one of the worst environments

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xanterra

    Pros

    location. There are so many things to do in the park. (it's yellowstone. :) ) Also payment is good (it varies on jobs) , they offer dorms for cheap price.

    Cons

    how the management works, and how they treat their employees... way too long hours, treat people with stewarding or housekeeping really bad, policies are too strict and fire people like really easy.

    Advice to ManagementAdvice

    treat people better..

    Doesn't Recommend
    Neutral Outlook
  11.  

    Good way to save money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources  in  Grand Canyon, AZ
    Current Employee - Human Resources in Grand Canyon, AZ

    I have been working at Xanterra full-time for less than a year

    Pros

    Working here could potentially be a great way to save money. Housing is only .42 cents per hour worked with a max a little below 17$. Saving is a little slow to start while you are settled but after its great. As a couple, we are able to save an entire paycheck and only depend on one for food, bills (including a new car payment of 340$) and fun. It is really easy to move up in the company, but you have to apply.

    Cons

    If you work as a cafeteria worker or similar low pay grade positions, the winter will suck. Cafeteria workers are able to get some over time during the summer, but when winter hits your hours are cut and you are sent home early. I would advise trying to get into a differant position before then. The dorms are not the greatest. As a couple, however, the dorms are better. There is not a great level of taining, esp for cafeteria workers (in orientation they tell you they will train you, but they dont). There is also a lack of apprechiation of the staff from management in the food and beverage department.

    Advice to ManagementAdvice

    Engourage your workers to do better and train them to do things properly the first time.

    Recommends
    Neutral Outlook
    No opinion of CEO

Xanterra Photos

Yellowstone busses in the snow

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