Xanterra Reviews

Updated August 22, 2014
Updated August 22, 2014
80 Reviews

2.2
80 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Andrew N Todd
32 Ratings

Review Highlights

Pros
  • You get to live in a national park, that's about it (in 15 reviews)

  • We meet people from all over the world and often get to interact with them (in 8 reviews)


Cons
  • If you work as a cafeteria worker or similar low pay grade positions, the winter will suck (in 7 reviews)

  • You will work LONG hours, especially at the end of the season (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    great national park

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Prep Cook  in  Mammoth Hot Springs, WY
    Former Employee - Prep Cook in Mammoth Hot Springs, WY

    I worked at Xanterra full-time for more than 3 years

    Pros

    living inside of the most beautiful park
    great friends that last a lifetime

    Cons

    work 48hrs before overtime sets in
    bare bones living conditions
    minimum wage for most to all positions
    costs taken out for room and food
    abusive managers (some exceptions but not many)
    poor recreations center

    Advice to ManagementAdvice

    try not firing everyone just because you can bring someone else in. and dont keep the employees that dont work anyway just to fire them after the higher ups notice and make you

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Great opportunity for seasonal work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Keystone, SD
    Former Employee - Sales Associate in Keystone, SD

    I worked at Xanterra full-time for less than a year

    Pros

    Very comfortable employee dorms and really great HR people who care about you. Also all of the managers were very fair and easy to relate too. Also, good perks like group trips and employee bbq's

    Cons

    Not too many downsides, The pay was pretty low and they did cut our hours sometimes and sometimes it felt like we were understaffed

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Great Locations Poor Management Skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cook IV  in  Mammoth Hot Springs, WY
    Former Employee - Cook IV in Mammoth Hot Springs, WY

    I worked at Xanterra as a contractor for less than a year

    Pros

    Great work locations, they put on a good face in training.

    Cons

    Returners to the parks are very clickish, and managers have favoritism. Too many hours so not enough time to enjoy the slendor around you,low pay and treated poorly by managment.

    Advice to ManagementAdvice

    Treat everyone equal, and no returners only parties...its not very open minded.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 3 people found this helpful  

    Overworked...Underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xanterra as a contractor for less than a year

    Pros

    Location. Employee discounts. Lip service-type safety and job trainings.

    Cons

    Work hours and days too long to enjoy the area...heavy workloads...work should be spread out among all staffers...Rotating shifts. No input on scheduled days off.

    Advice to ManagementAdvice

    Listen to the needs of your people...Tell YOUR bosses that slave labor for minimum wage does not add up to good service work for your customers and reflects poorly on your company.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 3 people found this helpful  

    One of the best locations and one of the worst environments

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xanterra

    Pros

    location. There are so many things to do in the park. (it's yellowstone. :) ) Also payment is good (it varies on jobs) , they offer dorms for cheap price.

    Cons

    how the management works, and how they treat their employees... way too long hours, treat people with stewarding or housekeeping really bad, policies are too strict and fire people like really easy.

    Advice to ManagementAdvice

    treat people better..

    Doesn't Recommend
    Neutral Outlook
  7.  

    Good way to save money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources  in  Grand Canyon, AZ
    Current Employee - Human Resources in Grand Canyon, AZ

    I have been working at Xanterra full-time for less than a year

    Pros

    Working here could potentially be a great way to save money. Housing is only .42 cents per hour worked with a max a little below 17$. Saving is a little slow to start while you are settled but after its great. As a couple, we are able to save an entire paycheck and only depend on one for food, bills (including a new car payment of 340$) and fun. It is really easy to move up in the company, but you have to apply.

    Cons

    If you work as a cafeteria worker or similar low pay grade positions, the winter will suck. Cafeteria workers are able to get some over time during the summer, but when winter hits your hours are cut and you are sent home early. I would advise trying to get into a differant position before then. The dorms are not the greatest. As a couple, however, the dorms are better. There is not a great level of taining, esp for cafeteria workers (in orientation they tell you they will train you, but they dont). There is also a lack of apprechiation of the staff from management in the food and beverage department.

    Advice to ManagementAdvice

    Engourage your workers to do better and train them to do things properly the first time.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Amazing national park experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Kitchen Crew  in  Yellowstone National Park, WY
    Former Employee - Kitchen Crew in Yellowstone National Park, WY

    I worked at Xanterra as a contractor for less than a year

    Pros

    Located in amazing yellowstone national park.
    Good employee recreation provided.

    Cons

    Not good pay
    You won't have too much chance in rotating your jobs
    Your manager sometimes kick your ass

    Advice to ManagementAdvice

    Listen to suggestions and complaints from the employees?

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Host, Server Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server Assistant  in  Death Valley, CA
    Current Employee - Server Assistant in Death Valley, CA

    I have been working at Xanterra full-time for less than a year

    Pros

    Job was in a good location and they supplied housing

    Cons

    Not willing to work with you. Did not expect you to have a life outside of work

    Advice to ManagementAdvice

    Listen to the employees and encourage growth instead of causing turnover. Train employees properly and not wait until the last minute to train and teach individuals new task. Also look at the skills the individual has, not simply their position when they look to move up.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Location is everything

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Kitchen Crew  in  Yellowstone National Park, WY
    Former Employee - Kitchen Crew in Yellowstone National Park, WY

    I worked at Xanterra as a contractor for less than a year

    Pros

    Personally worked in Yellowstone, and as my title says, location is everything. Most of their locations are amazing places, and the work load is usually not intensive for extensive periods of time. Easy to get hired with minimal experience.

    Cons

    Strict company standards/lack of flexability. Low pay, as a common employee you have little to nothing protecting your job and you are seen as very expendable.

    Advice to ManagementAdvice

    I understand the reasons to be strict, but there are limits

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Exhausting but fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Yellowstone National Park, WY
    Former Employee - Server in Yellowstone National Park, WY

    I worked at Xanterra as a contractor for less than a year

    Pros

    Good money (tipped positions only). Getting to live in Yellowstone and meet awesome people makes all the cons worth it.

    Cons

    Terrible company. Terrible wages for non-tipped employees. The food sucks and have to pay for three meals a day even if you don't eat them. Almost everyone is inexperienced and pretty bad their jobs (cooks, servers, management). You will work LONG hours, especially at the end of the season. But as soon as it's over you'll starting missing the park and missing your friends want to go back next summer.

    Advice to ManagementAdvice

    Care about the people that work for you at least a little bit. Get better food.

    Recommends
    Neutral Outlook
    Disapproves of CEO

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