Xanterra

  www.xanterra.com
  www.xanterra.com

Xanterra Reviews

Updated December 14, 2014
Updated December 14, 2014
91 Reviews
2.3
91 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Andrew N Todd
37 Ratings

Review Highlights

Pros
  • uh living in a national park of course, meeting amazing people (in 21 reviews)

  • Meeting people from all around the world, very fun, great people-skills building (in 11 reviews)


Cons
  • If you work as a cafeteria worker or similar low pay grade positions, the winter will suck (in 8 reviews)

  • Since the location of the national park is far away from big cities, you probably just get stuck in the park for the whole summer (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Worked as a Server in Yellowstone National Park

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Bozeman, MT
    Former Employee - Server in Bozeman, MT

    I worked at Xanterra as a contractor (less than an year)

    Pros

    High diversity, good employee accommodation

    Cons

    management system was not proper, less working hours in peak season

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    was good and not the best.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Kitchen Crew in Yellowstone National Park, WY
    Former Employee - Kitchen Crew in Yellowstone National Park, WY

    I worked at Xanterra as a contractor (less than an year)

    Pros

    doing a good job and meeting new people.

    Cons

    not enough hours when needing them.

    Advice to ManagementAdvice

    they don't understand what you do for them but they complains a lot.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3.  

    Yellowstone NP, Grant village

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Housekeeping in Yellowstone National Park, WY
    Former Employee - Housekeeping in Yellowstone National Park, WY

    I worked at Xanterra as a contractor (less than an year)

    Pros

    You get to see Yellowstone National Park for free. Lot's of hiking.

    Cons

    Employee foods are not very good.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Do it or else

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xanterra

    Pros

    Beautiful locations across the country

    Cons

    No training, no support, no money

    Advice to ManagementAdvice

    Become current on all issues not just the environment.

  6. 1 person found this helpful  

    A good experience with room to advance, but a few hiccups.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sous Chef in Yellowstone National Park, WY
    Former Employee - Sous Chef in Yellowstone National Park, WY

    I worked at Xanterra full-time (more than an year)

    Pros

    Obviously the best reason to work with Xanterra is getting to work in such remarkable places. I was in Yellowstone for 2 years, and having that experience alone was well worth it. Xanterra also has many routes to advance your employment level if you are in certain departments.

    Cons

    They can be somewhat bureaucratic. Sometimes the focus is set so squarely on policy that they remove the human element from their decision making

    Advice to ManagementAdvice

    Have a little bit more heart in when it comes to setting policy realizing that you core strengths come from the foot soldiers who you should be training, developing, and retaining. Instead the lack of sensitivity can be alienating.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    Shitty

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Prep Cook in Yellowstone National Park, WY
    Former Employee - Prep Cook in Yellowstone National Park, WY

    I worked at Xanterra as a contractor (less than an year)

    Pros

    You get to work in a beautiful park and on your days off (which aren't guaranteed) you can camp and go hiking and explore. You get to meet a lot of cool people from all over the world.

    Cons

    bad pay, can work two weeks straight with no days off, shift leaders stand around crossing their arms and yelling but not doing anything. very rude guests who treat you like trash, food is gross and inedible, people get fired over stupid things like giving just slightly more than the amount ice cream allowed, favoritism, micro management.

    Advice to ManagementAdvice

    Pay more for the crap we put up with, don't overwork your employees, don't play favorites, don't force stupid unnecessary rules that make work harder.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Hourly Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xanterra part-time

    Pros

    Working in a National Park

    Cons

    Management micromanages everything you do. They also do not care truly about the people that work for them. This is from the top down. They think they can treat people as if they are dictators. If you do not value the knowledge that people being to the table.

    Advice to ManagementAdvice

    Learn how to treat people.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    Know what you are getting yourself into.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Yellowstone National Park, WY
    Current Employee - Anonymous Employee in Yellowstone National Park, WY

    I have been working at Xanterra full-time (less than an year)

    Pros

    Meeting many other people from different backgrounds/cultures... But.. how is that different from college?

    Cons

    Living in a national park is supposed to supplement ridiculously low wages. What's the point you're working ALL the time.

    Advice to ManagementAdvice

    Stop treating your employees like slaves and staffing levels would be above 25% by the end of the season.

    Doesn't Recommend
    Neutral Outlook
  10.  

    Xanterra, the place where high schoolers go to avoid college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xanterra part-time (less than an year)

    Pros

    Learning about other cultures and meeting people from all over the world.
    Living in the national parks.
    Opportunity to volunteer with park rangers.
    Opportunity for entry-level management.
    Free housing and low cost food plan for managers.

    Cons

    Bare bones living quarters for new hires.
    Usually overstaffed.
    Underpaid employees, expect a 200-400 biweekly paycheck.
    Servers make the most money out of everyone.
    Server assistants are treated like absolute trash (Your pay is up to the server you happen to work with that night) in other words you will work with your enemy and make 7.25 to do all the hard labor while the servers watch you clean everything and while they talk to the guests.

    Advice to ManagementAdvice

    Promote hard workers fast.
    Don't keep someone in the dish room because they are a really hard worker, people deserve better.
    Don't be so anal about napkin placement and dress code.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    SO - SO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xanterra

    Pros

    You work in a National Park!

    Cons

    Bad Pay
    They are Ruthless when it comes to job security!

    Advice to ManagementAdvice

    Ok

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Xanterra Photos

Yellowstone busses in the snow

+ Add Photo

Work at Xanterra? Share Your Experiences

Xanterra

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.