Xcel Energy

  www.xcelenergy.com
  www.xcelenergy.com

Xcel Energy Reviews

Updated December 15, 2014
Updated December 15, 2014
130 Reviews
3.1
130 Reviews
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Xcel Energy Chairman, President & CEO Benjamin G.S. Fowke III
Benjamin G.S. Fowke III
56 Ratings

Review Highlights

Pros
  • Xcel Energy offers good pay, and a good benefits package including tuition reimbursement (in 18 reviews)

  • Good benefits, time off and flexibiltiy are the best assets of this company (in 16 reviews)


Cons
  • Somewhat resistant and slow to change (in 4 reviews)

  • The work life balance is good, but only if you are not concerned with your career advancement (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Company, Slow to Change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Communication Consultant in Denver, CO
    Current Employee - Communication Consultant in Denver, CO

    I have been working at Xcel Energy as a contractor (more than an year)

    Pros

    wonderful people, flexible hours, great benefits.

    Cons

    slow to adapt, behind in technology, lots of people are retiring.

    Advice to ManagementAdvice

    Hire more entry to mid range employees with 3-5 years of experience.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Demotivating high performers in HR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xcel Energy

    Pros

    People you directly work with are mostly pleasant and supportive, work location is convenient.

    Cons

    Mediocre pay, poor benefits, very little possibility for advancement, zero work flexibility, incompetent management that manages by intimidation and disrespect. There is no trust here and absolutely no leadership. Management uses the buzzwords of change without any genuine commitment.

    Advice to ManagementAdvice

    HR upper management: you see all of your best employees leaving. Manage your direct reports.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    not now maybe later

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Minneapolis, MN
    Former Employee - Anonymous Employee in Minneapolis, MN

    I worked at Xcel Energy full-time (more than 5 years)

    Pros

    great benefits and amount of PTO

    Cons

    old boys club, its all about perception, and not actual facts

    Advice to ManagementAdvice

    sit down and actually sit with your employees as the work

    Doesn't Recommend
    Neutral Outlook
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  5.  

    Overall not too bad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer in Minneapolis, MN
    Current Employee - Engineer in Minneapolis, MN

    I have been working at Xcel Energy full-time

    Pros

    Very stable company, lots of PTO, people are for the most part friendly, and I feel like we provide a very important service.

    Cons

    Pay isn't the best unless you are union, it can be hard to get a clear answer on anything, a lot of the people who have been around for a while don't put in much effort, and fear of anything new (very risk adverse).

    Advice to ManagementAdvice

    Pay people what they're worth, make decisions instead of trying to pass the buck, and stop focusing on meaningless numbers and metrics.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Managers are allowed to carry firearms

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Denver, CO
    Former Employee - Business Analyst in Denver, CO

    I worked at Xcel Energy full-time (less than an year)

    Pros

    The building in LoDo is very nice.

    Cons

    Management works and promotes within the good ol boys club.
    A lot of contractors from IBM Global Services are used, and that is fine. But they often use the "you had better take this job or we will be forced to cut your contract off" method to entice you to take a full-time job for much less pay. I fell for it, and that was a mistake.
    The company had a "no firearms" policy when I was there. They even had a mandatory training on the subject.
    On several occasions, I witnessed my direct supervisor behaving erratically, which eventually escalated into a situation where the supervisor was bringing a firearm to work. I reported the situation, and the supervisor was removed for three weeks. At that time, I was told that he was no "cupcake" and that I needed to get over it. Unfortunately, I never felt comfortable with that, so I felt it was time to leave. I haven't regretted that decision.

    Advice to ManagementAdvice

    If you are a contractor, remain a contractor.

    Doesn't Recommend
    No opinion of CEO
  7. 1 person found this helpful  

    It's Not What You Know, It's Who...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Lubbock, TX
    Current Employee - Anonymous Employee in Lubbock, TX

    I have been working at Xcel Energy full-time (more than 10 years)

    Pros

    It is an easy place to work as far as producing. Time off is very generous and liberal in application. Most of the co-workers are good to work with. Someplaces make you feel welcomed and appreciated.

    Cons

    Micro managed with a vengeance. A lot of Mgrs are there because they (bow down) to the correct Director or VP. Qualifications mean nothing. You can have a HS Diploma and be a Mgr here. Back stabbing and retaliation are alive and well. Free thinking and educated opinions are stifled and discouraged. Company policies are only used to get rid of employees not in with the "gang". Code of conduct is a joke. If you report a wrongdoing you will be sacrificed.

    Advice to ManagementAdvice

    Act like you know something. Make your qualified people feel welcomed and not as if they were an enemy. Promote your people based on what they have to offer as far as education, qualifications, experience, etc. Not by who they (buddy up) with. Stop with the Rose Colored Glasses as there are problems within the organization with trust, honesty, and mostly integrity.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    HR Team Member of a Dinosaur organization which embraces politics rather than change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Talent Management Learning Services in Minneapolis, MN
    Current Employee - Talent Management Learning Services in Minneapolis, MN

    I have been working at Xcel Energy as a contractor (less than an year)

    Pros

    Great team members for most part who are serious about goals and organizational success and goals.

    Cons

    Contractors are violated in labor standards laws and forced to work Overtime and are not paid. Contractors are extended although I have been less than one year, one contractor was on for 8 years before perm conversion. Politics run all way up to CEO for job selection, they just tell their friends to apply. Witness to two age discrimination cases currently in litigation and several racial hostility issues. Even watched a college in corporate HR be yelled at. They will not allow contractors of select races to work remote while others work from home several days weekly. They force contract workers to do more work and train "perm" employees who they hire as their friends and pay more. Keep the lawsuits coming until they learn their lesson. Oh, don't tell CEO, you will be ignored until court and they don't care. Code of Conduct and Discrimination polices they don't care about their publications.

    Advice to ManagementAdvice

    Start with Ben Fowke and clean house down to HR and start again. With folks who brag about being at an organization for 30 + years and that is all they know....they need to be without a job and benefits to learn what if feels like to be willfully classified as a " contractor " because they are too cheap to pay benefits and decent wages. Call Center will never serve your customers on Benefited vs. Non-Benefited at 10.12 per hour....and you want good services?

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    A review after three years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO

    I have been working at Xcel Energy full-time

    Pros

    Benefits are better than a lot of places. Get hooked with the good benefits and job security.

    Cons

    A lot of managers and directors are terrible leaders. Unqualified or not prepared.

    Advice to ManagementAdvice

    Time to clean house and really walk the talk. Seems like there are two wYs right now, one that is talked about and another with inaction.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Call Center a Stepping Stone into the Company?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Contact Representative in Amarillo, TX
    Current Employee - Customer Contact Representative in Amarillo, TX

    I have been working at Xcel Energy full-time (more than an year)

    Pros

    Good Benefits
    Free Gym Membership
    Perks
    Cell Phone Discount
    Some on the spot incentives
    Pension Program
    6 weeks paid training
    Paid time off
    Sick Days
    Holidays off
    Lots of employee programs
    Tuition Reimbursement Program
    Interships
    Overtime with incentives

    Cons

    No time off the phone
    On Call
    Constant Schedule Change
    Ranking System
    Terrible time keeping System
    Little room for advancement due to high employee turn over
    (most people have been there for 5 months or 20 years)
    Low pay ($10.50hr)
    Lots of policy for 8 different States
    No time on the job to review policy and stay up to date
    Great place to work if you really want to realize how stupid and arrogant people from Colorado can be (some very nice people as well)
    Also if you love getting torn apart by a drunk redneck on the phone once a week for absolutely no reason this is the place!

    Advice to ManagementAdvice

    Pay your employees atleast $15-$17.00hr and employee turn over will drop by 70% in the first year. The job is crueling and humiliating at times, and only making 10.50 hr does not make it worth it. For $15.00-$17.00 hr I would take outage and escalated calls all day, and not even consider being late. Give people what their worth and they will give you their career's.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Generous compensation to silence the loathing of job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Utility Worker in Denver, CO
    Current Employee - Utility Worker in Denver, CO

    I have been working at Xcel Energy full-time (less than an year)

    Pros

    Benefits and Compensation. If you know someone higher up in corporate you are set.

    Cons

    Supervisors try to enforce policy to assert their power, because they have no real power.

    Advice to ManagementAdvice

    Look at how large the organization is and look for ways to increase efficiency. Provide some real power to management and trust their abilities, unless they are just figure heads.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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