Xcel Energy

  www.xcelenergy.com
  www.xcelenergy.com

Xcel Energy Reviews

Updated December 15, 2014
Updated December 15, 2014
130 Reviews
3.1
130 Reviews
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Xcel Energy Chairman, President & CEO Benjamin G.S. Fowke III
Benjamin G.S. Fowke III
56 Ratings

Review Highlights

Pros
  • Xcel Energy offers good pay, and a good benefits package including tuition reimbursement (in 18 reviews)

  • Good benefits, time off and flexibiltiy are the best assets of this company (in 16 reviews)


Cons
  • Somewhat resistant and slow to change (in 4 reviews)

  • The work life balance is good, but only if you are not concerned with your career advancement (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Reorg...reorg....reorg

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xcel Energy

    Pros

    Xcel Energy offers good pay, and a good benefits package including tuition reimbursement. Located downtown Minneapolis on the bus (and train) line.

    Cons

    Its reorg after reorg. Too much money is spent on reorg and not enough energy on employee morale during that time. I had the same job for 2 years and 5 managers located in 2 states.

    Advice to ManagementAdvice

    Listen to the employees.

    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Promotions very difficult to attain

    Former Employee - Administrative Assistant
    Former Employee - Administrative Assistant

    I worked at Xcel Energy full-time (more than 10 years)

    Pros

    The pay and benefits are satisfactory to a point.

    Cons

    Getting a much-deserved promotion is almost impossible. If you have a manager who is not willing to spend the time to get through all the red tape of a business case, then you don't stand a chance of getting a promotion. How can Xcel be an employer of choice if going above and beyond time after time gets you nowhere.

    Advice to ManagementAdvice

    Employees seeking a promotion should be actively involved in the business case since there are weak managers who don't fight for their employees. And because the manager may not even know half of what their employee does. Also, taking months in the process is unacceptable and inefficient. Xcel has lost good, even outstanding employees because of the current policy.

  3. 1 person found this helpful  

    Nuclear trying to recover, facing tough rate case

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xcel Energy full-time (more than an year)

    Pros

    Good people (workers), a lot of new people (workers and management), know they need to recover

    Cons

    Some management left over from NMC days, resistance to the improvements the new people are bringing - not consciously, sub-consciously

    Advice to ManagementAdvice

    Trying to be frugal now (right in the middle of recovering the nuclear plants) would be big mistatke. Follow through on what you started for another year or so.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Customer care least respected and most unfairly treated yet we take the verbal beatings

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Amarillo, TX
    Current Employee - Customer Service Representative in Amarillo, TX

    I have been working at Xcel Energy full-time (more than an year)

    Pros

    Great Team leads and co workers
    Great public interaction untied way, snack packs for kids, meals on wheels, and local school interactions
    Tuition reimbursement is good.
    Generation and field are great.

    Cons

    Unfair performance system, time it takes from application to job interview terrible, no respect from certain departments. Opportunity for continued development is lacking.
    Terrible public communication and public education of generation and field work details

    Advice to ManagementAdvice

    Change the performance standards and give HR and recruiters a kick in the rear. Stop sending everything north they just keep screwing up.

    Negative Outlook
    No opinion of CEO
  6.  

    Valuable utility experience that exposes you to all facets of the energy market.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer in Minneapolis, MN
    Current Employee - Engineer in Minneapolis, MN

    I have been working at Xcel Energy full-time (more than 3 years)

    Pros

    Good CEO, good co-workers, industry leading utility, and wide geographical footprint that provides experience that other utilities can't provide.

    Cons

    Long hours, lower than average wages, HR runs the salary increases so there is more value on years experience rather than performance. This causes the younger high performers to be held back in career advancement.

    Advice to ManagementAdvice

    Pay for performance not for seniority.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    There is no shortage of areas to improve.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xcel Energy (more than 3 years)

    Pros

    Benefits like 401K and pension, PTO, health
    Lots of movement so lots of job openings
    Flexible hours
    Lots of responsibility
    Stability

    Cons

    No accountability
    No Vision
    No training
    Employees are more concerned about receiving bonus pay than performance or pride in work at hand
    Lack of Technical Expertise

    Advice to ManagementAdvice

    Remove mediocre Management and hire technical experts.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Cleanest power plants in the country

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineering Intern in Hobbs, NM
    Former Employee - Engineering Intern in Hobbs, NM

    I worked at Xcel Energy as an intern (less than an year)

    Pros

    Safe company with great benefits. With all the new EPA regulations there is opportunity for new technology experience. There are not many engineers so there are opportunities for great advancement and pay!

    Cons

    As an engineer in a union business, you are not allowed to touch any tools. If you are somebody that doesn't like to get messy then this is a perfect job for you.

    Advice to ManagementAdvice

    You are management if you are an engineer. So if you have a problem with it then fix yourself.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    The hourly workers and most of the management were great but there was too much delegation of power to incompetents.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Construction
    Former Employee - Construction

    I worked at Xcel Energy as a contractor (less than an year)

    Pros

    Great pay and overall working conditions.

    Cons

    Too much tunnel vision on construction projects.

    Advice to ManagementAdvice

    Be careful of who you delegate power to. Once you do it, review the results because too many low level people with too much authority cause way too much headache with their "Napoleon Complexes".

    Doesn't Recommend
    No opinion of CEO
  10.  

    An Ethically Sound Company with the Roadblocks of a Typical Corporation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineering Intern in Minneapolis, MN
    Current Employee - Engineering Intern in Minneapolis, MN

    I have been working at Xcel Energy as an intern (more than an year)

    Pros

    1. Xcel Energy is an ethically sound company. As an intern, I am proud to say I work for such a great company.
    2. There is a lot of room for growth within the company, since over 50% of their workforce will be retiring in the next 10 years.
    3. Salaries are "competitive" which is a nice way of saying they're average and not fantastic, but they make up for that with numerous benefits packages, including 401k, pension, etc. All of these come together to make the average salaries worth it.
    4. The people are great, and the atmosphere varies between departments such that anyone can find a home within the company. Working in the corporate environment of distant, higher-level engineering provides a laid-back environment, whereas the more nitty-gritty engineering world of operations or plant engineering can provide a fast-paced and exciting environment.

    Cons

    1. There is no engineering development program that I know of.
    2. There are a lot of difficulties in collaborating with other departments. This boils down to lack of access to common information between departments, difficulty in communicating between departments, and lack of understanding of other departments' lines of work. Basically, each department is like its own state in the United States of Xcel Energy, and this can create roadblocks (for example, Michigan may have the answers to some of Nebraska's problems, but Nebraska might be unfamiliar with Michigan, not know that they exist, or not know how to ask the right questions to get the right information).
    3. IT systems within the company need some serious updating. Engineers simply aren't provided the tools needed to perform their jobs up to standard. Even if they had access to these tools, there are some tools which would be simply unusable, due to the limitations of network licensing, and processing power of the computers themselves.
    4. Piggy-backing off of the IT issues, there is a lot of misinformation that engineers have to fight through. Understandably, the amount of data to be accurately recorded, communicated and utilized for a utility is enormous. However, there are still issues in mapping, data collection, and other fields that make an engineer's job more like a detective's job. There is currently a plan in the works to fix this, and hopefully it is successful.

    Advice to ManagementAdvice

    1. Create an engineering development program. Other large engineering companies will spend the first few months to a couple years of a new engineer's time allowing them to explore various areas of the business and find the right niche. This means that when the training wheels are taken off, the engineer knows the ins and outs of the company, where to go to find information, and has an understanding of various aspects of the business. This, in turn, allows enhanced collaboration between departments, and allows projects and processes to flow more smoothly. Considering the challenges the energy business is facing over the next 25 years, with the onset of renewables, and smart grid technology, it is more important now than ever before to create a collaborative environment in which all employees know how to navigate.
    2. If you're trying to keep engineer staffing low to cut O&M costs, at least provide them with the right tools to perform their jobs well. One engineer with the right tools is as good as several engineers with the wrong ones.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    great place for an entry engineer. A bit of work but this is a business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xcel Energy

    Pros

    Lots of opportunities along the midwest, 401k PTO and pension. Strange think to have at a young age but at least this company makes an effort to force those things on employees. They also do many events to help the community.

    Cons

    A bit of work. The field is in much need of engineers; that said the age groups could be a bit more diverse.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    No opinion of CEO

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