Xchanging

  www.xchanging.com
  www.xchanging.com

Xchanging Reviews

Updated December 11, 2014
Updated December 11, 2014
157 Reviews
2.7
157 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Xchanging Chief Executive Officer Ken Lever
Ken Lever
74 Ratings

Review Highlights

Pros
  • Work Life balance is excellent- you complete your work and then shifts are flexible for you (in 13 reviews)

  • It was nice working with Xchanging, the work environment was good (in 8 reviews)


Cons
  • if made them( senior management ) sit on project manager/analysts place they can't survive for half hr (in 12 reviews)

  • less-salary, rotational shifts, less hike in the salary (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    High risk company in india

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Bangalore (India)
    Former Employee - Manager in Bangalore (India)

    I worked at Xchanging full-time (less than an year)

    Pros

    Xchanging UK got good brand value.
    Decent salary structure

    Cons

    Highly unsafe for india. Cambridge acquisition It division showing very less revenue , no new projects
    all 10 or 15 years projects running in support mode gives some revenue
    if you are lower grwde and middle management , then you are at high risk. You may ger sacked any time.
    All new projects runs for very short span. Recently heard 2 or 3 major accounts are getting closed. So many of them might come to bench.
    No big projects in pipeline.
    They try to invest in analytics , IOT But they invest in high profile canditates but no investment on tools, technology, processes for the same.
    for advertising they have cmmi level 5 , iso in all aspects processes are pathetic. This will become extra burden for project management rather than helping.

    Advice to ManagementAdvice

    Apply span of control to senior management first as I could see one of the account has equal no. Of senior management to equal no. Of team members result nothing. Core work people 7 senior management are 10 people.

    Appoint a sales team to bring the leads.

    Make solutioning team much more stronger creating lot more POC.every time when you go for client visit try to present new stream of poc to tap significant business opportunities

    There are tools scattered around, not properly utilized. No proper tool obtained and validated for Roi

    Getting lot more certifications also will help only if above are satisfied.

     Otherwise ROI ON sales, solutioning and certifications will be 0.

    Even I noticed many od the good people moved out or pushed out because of internal personal vengeance which is not noticed by management

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Procurement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Xchanging full-time (less than an year)

    Pros

    Hard working people with good intentions.

    Cons

    Unrealistic expectations, egos of senior staff and other coworkers, no processess or procedures that are of value, and one main account in the United States. MM4 is a tool and not a long term cure for Xchanging profitability in procurement.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Never Again......

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at Xchanging full-time (less than an year)

    Pros

    I can't think of any pros.....

    Cons

    No leadership, No communications, Egos of managers who believe their position is more grandeur than it is, Hire people who feel they need, then don't have the roles or the dynamics in the jobs to test peoples skills.

    Advice to ManagementAdvice

    Be honest, take note of employee surveys and don't think because you are a manager everyone is beneath you. Think about this....When you are in a toilet cubicle the person in the cubicle next to you is the same as you, so treat people equally and do away with this archaic view from the 60s and 70s. The clue is in the name of the company...Changing!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Time with Xchanging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in London, England (UK)
    Former Employee - Manager in London, England (UK)

    I worked at Xchanging as a contractor (less than an year)

    Pros

    Good experiance on how not to engage in a professional manner towards clients. A higlighting experiance to see how unhappy clients are with the arragnements

    Cons

    Too many lies, dishonest senior managers, micromanaging middle managers in order to polish their own egos. openness policy needed whith clients. Too much time wasting chasing the small low hanging fruit rather than taking a more stragegic approach

    Advice to ManagementAdvice

    Open your eyes

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Delhi (India)
    Current Employee - Project Manager in Delhi (India)

    I have been working at Xchanging full-time

    Pros

    Lack of planning & assignment in role

    Cons

    End up with dissatisfaction & job security challenge

    Advice to ManagementAdvice

    Please chose right fit for right role- lots of talent exist within xchanging but moving because of lack of planning & fitment.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    I worked in the Win Centre - a waste of time!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Bangalore (India)
    Former Employee - Manager in Bangalore (India)

    I worked at Xchanging full-time (more than an year)

    Pros

    Good salary in shared service teams.

    Cons

    If you are in technology sector and you want to learn, never join this company. I you are good in presales or bid management, you will learn how to declare bids as "no bid". Also, if you have a good potential you can learn a lot of filthy words, abuses and politics. Leads just want to make money while others who actually work on the bid are not given any credit.

    Advice to ManagementAdvice

    Stop playing politics and promoting worst fellows.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Technical

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical in Kuala Lumpur (Malaysia)
    Current Employee - Technical in Kuala Lumpur (Malaysia)

    I have been working at Xchanging full-time (more than an year)

    Pros

    To much politics you will find at Xchanging Malaysia sdn. bhd. Very disappointed.

    Cons

    To much politics you will find at Xchanging Malaysia sdn. bhd. Very disappointed.

    Advice to ManagementAdvice

    Don't play with employees and be transparent. Kindly stop racial bias.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9.  

    Horrible benefits management

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xchanging

    Pros

    Good Salary, big promises etc

    Cons

    Very bad n responses, employee benefit management. Incapable HR FUNCTION who has no control or track on queries and issues. Don't wonder u don't get Ur payments on time - from live experience

    Advice to ManagementAdvice

    Please set up a proactive system, not reactive. There are payments of ex employees pending, etc , it's a shame.

  10. 1 person found this helpful  

    Take a break, sit in bench

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xchanging

    Pros

    If you want salary without working, you can join Xch chennai. Coz there is no project, even if there is a project you started working, dont worry your project will get closed soon.

    Cons

    How many hours you can look at the monitor for a day without doing anything. Nothing goes right.

    Advice to ManagementAdvice

    Nobody is helping the client, see I joined newly but the client was begging me from the first onwards for help. Not sure what onsite managrs doing. At last the project closed and you got a reason for that. Stop firing and hiring ppl.

  11. 1 person found this helpful  

    A toxic, chaotic and depressing place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - XIS in London, England (UK)
    Current Employee - XIS in London, England (UK)

    I have been working at Xchanging full-time

    Pros

    The managers have very little idea what anyone does or where they are most of the time, so is a great opportunity to do what's right for number one and "learn on the job" for your next role (which if you are average or better you will be seeking sooner rather than later).

    Cons

    Too many people trying to do the same jobs in different places. Nobody feels responsible for anything or empowered to change anything

    Unable to get even simple collaborative tools to work (computer logons, wireless networks etc)

    The company is dependent on a single declining contract, and seems desperate to try anything it can to replace it. Except there is no strategy, direction or willingness to invest to get any of the ideas right.

    Everything at Xchanging seems to take ten times longer and cost three times as much as it should.

    Senior managers are too busy trying to appear as everyones friend, writing sickly poetry or posting silly pictures online every other day. They need to grow up, wake up, open their eyes and take a serious look at the chaos they preside over.

    Advice to ManagementAdvice

    Resign and let some experienced, credible professionals from outside come in and take a long hard look at Xchanging before it is too late. The monopoly you've relied on since the companies inception is disappearing fast, leaving you with an unprofitable, bloated, lazy and chaotic mess to unravel.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Xchanging Photos

Xchanging
Xchanging
Xchanging

+ Add Photo

Work at Xchanging? Share Your Experiences

Xchanging

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.