Xchanging

  www.xchanging.com
  www.xchanging.com

Xchanging Reviews

Updated November 9, 2014
Updated November 9, 2014
150 Reviews
2.7
150 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Xchanging Chief Executive Officer Ken Lever
Ken Lever
71 Ratings

Review Highlights

Pros
  • Work Life balance is excellent- you complete your work and then shifts are flexible for you (in 13 reviews)

  • It was nice working with Xchanging, the work environment was good (in 8 reviews)


Cons
  • if made them( senior management ) sit on project manager/analysts place they can't survive for half hr (in 12 reviews)

  • less-salary, rotational shifts, less hike in the salary (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Procurement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Xchanging full-time (less than an year)

    Pros

    Hard working people with good intentions.

    Cons

    Unrealistic expectations, egos of senior staff and other coworkers, no processess or procedures that are of value, and one main account in the United States. MM4 is a tool and not a long term cure for Xchanging profitability in procurement.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Never Again......

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at Xchanging full-time (less than an year)

    Pros

    I can't think of any pros.....

    Cons

    No leadership, No communications, Egos of managers who believe their position is more grandeur than it is, Hire people who feel they need, then don't have the roles or the dynamics in the jobs to test peoples skills.

    Advice to ManagementAdvice

    Be honest, take note of employee surveys and don't think because you are a manager everyone is beneath you. Think about this....When you are in a toilet cubicle the person in the cubicle next to you is the same as you, so treat people equally and do away with this archaic view from the 60s and 70s. The clue is in the name of the company...Changing!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Time with Xchanging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in London, England (UK)
    Former Employee - Manager in London, England (UK)

    I worked at Xchanging as a contractor (less than an year)

    Pros

    Good experiance on how not to engage in a professional manner towards clients. A higlighting experiance to see how unhappy clients are with the arragnements

    Cons

    Too many lies, dishonest senior managers, micromanaging middle managers in order to polish their own egos. openness policy needed whith clients. Too much time wasting chasing the small low hanging fruit rather than taking a more stragegic approach

    Advice to ManagementAdvice

    Open your eyes

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Delhi (India)
    Current Employee - Project Manager in Delhi (India)

    I have been working at Xchanging full-time

    Pros

    Lack of planning & assignment in role

    Cons

    End up with dissatisfaction & job security challenge

    Advice to ManagementAdvice

    Please chose right fit for right role- lots of talent exist within xchanging but moving because of lack of planning & fitment.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    I worked in the Win Centre - a waste of time!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Bangalore (India)
    Former Employee - Manager in Bangalore (India)

    I worked at Xchanging full-time (more than an year)

    Pros

    Good salary in shared service teams.

    Cons

    If you are in technology sector and you want to learn, never join this company. I you are good in presales or bid management, you will learn how to declare bids as "no bid". Also, if you have a good potential you can learn a lot of filthy words, abuses and politics. Leads just want to make money while others who actually work on the bid are not given any credit.

    Advice to ManagementAdvice

    Stop playing politics and promoting worst fellows.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Technical

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical in Kuala Lumpur (Malaysia)
    Current Employee - Technical in Kuala Lumpur (Malaysia)

    I have been working at Xchanging full-time (more than an year)

    Pros

    To much politics you will find at Xchanging Malaysia sdn. bhd. Very disappointed.

    Cons

    To much politics you will find at Xchanging Malaysia sdn. bhd. Very disappointed.

    Advice to ManagementAdvice

    Don't play with employees and be transparent. Kindly stop racial bias.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    Horrible benefits management

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xchanging

    Pros

    Good Salary, big promises etc

    Cons

    Very bad n responses, employee benefit management. Incapable HR FUNCTION who has no control or track on queries and issues. Don't wonder u don't get Ur payments on time - from live experience

    Advice to ManagementAdvice

    Please set up a proactive system, not reactive. There are payments of ex employees pending, etc , it's a shame.

  9. 1 person found this helpful  

    Take a break, sit in bench

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xchanging

    Pros

    If you want salary without working, you can join Xch chennai. Coz there is no project, even if there is a project you started working, dont worry your project will get closed soon.

    Cons

    How many hours you can look at the monitor for a day without doing anything. Nothing goes right.

    Advice to ManagementAdvice

    Nobody is helping the client, see I joined newly but the client was begging me from the first onwards for help. Not sure what onsite managrs doing. At last the project closed and you got a reason for that. Stop firing and hiring ppl.

  10. 1 person found this helpful  

    A toxic, chaotic and depressing place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - XIS in London, England (UK)
    Current Employee - XIS in London, England (UK)

    I have been working at Xchanging full-time

    Pros

    The managers have very little idea what anyone does or where they are most of the time, so is a great opportunity to do what's right for number one and "learn on the job" for your next role (which if you are average or better you will be seeking sooner rather than later).

    Cons

    Too many people trying to do the same jobs in different places. Nobody feels responsible for anything or empowered to change anything

    Unable to get even simple collaborative tools to work (computer logons, wireless networks etc)

    The company is dependent on a single declining contract, and seems desperate to try anything it can to replace it. Except there is no strategy, direction or willingness to invest to get any of the ideas right.

    Everything at Xchanging seems to take ten times longer and cost three times as much as it should.

    Senior managers are too busy trying to appear as everyones friend, writing sickly poetry or posting silly pictures online every other day. They need to grow up, wake up, open their eyes and take a serious look at the chaos they preside over.

    Advice to ManagementAdvice

    Resign and let some experienced, credible professionals from outside come in and take a long hard look at Xchanging before it is too late. The monopoly you've relied on since the companies inception is disappearing fast, leaving you with an unprofitable, bloated, lazy and chaotic mess to unravel.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Disappointing work culture and management in Xchanging, Singapore

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Singapore (Singapore)
    Former Employee - Software Engineer in Singapore (Singapore)

    I worked at Xchanging full-time (less than an year)

    Pros

    once you are at client site, the management does not disturb.

    Cons

    poor management, poor work culture, narrow-minded people, no proper documentation or standards in project, always take project on low cost and with less resources, always fails to meet the deadlines. When I joined the Xchanging. I have been asked to work on a completely new technology. I had been put under the client directly. I have taken up this work as a challenge. I was expecting support from senior because it was something new for me. As the work started, there was only one document for the project which was incomplete. The manager estimated the project very less. The truth was that the project would take more than a year or more to finish. There was nobody to oversee the progress of the project. The manager was too lazy to have regular status checks. Manager was reachable only if he needed something otherwise he would not answer calls / emails. There was no management at all in the company. Even though Singapore is cosmopolitan country, people are racist. I can't believe the Indians hate each other so much. The company is full of Tamilians and their relatives. I am not being racist here. I always enjoy the mixed culture in professional environment. Unfortunately I was asked to leave the company because Manager has to blame his junior for the project failure and second I am not a tamilian and I belong to a different part of India. I had to come back to India without any Job. Very disappointing management and work culture.

    Advice to ManagementAdvice

    Nothing

    Doesn't Recommend
    Negative Outlook

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