Xentel Reviews

Updated October 15, 2014
Updated October 15, 2014
14 Reviews
2.4
14 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Mike Platz
7 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    Easy Work But Not Very Honest, Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Telesales Agent in Madison, WI
    Former Employee - Telesales Agent in Madison, WI

    I worked at Xentel full-time (less than an year)

    Pros

    It's a job. job job job job

    Cons

    You are a telephone beggar doing questionable work.

    Advice to ManagementAdvice

    improve the quality of your work environment and gain more credibility as a charity.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Just a job, nothing more.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Telesales in Toronto, ON (Canada)
    Current Employee - Telesales in Toronto, ON (Canada)

    I have been working at Xentel full-time (less than an year)

    Pros

    Weekly pay. Guaranteed at least $300 but can go to $500-$600. Lots of dumpy addicts so you can feel superior to everyone while you look for something better.

    Cons

    For a company with such a crappy capacity for making money, they sure are strict about punching in and absences.

    Advice to ManagementAdvice

    Be less slimy for the love of God.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Unprofessional and unethical workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xentel

    Pros

    Absolutely none unless you are looking for a job where you dont have to think and can disappear for weeks and still have a job

    Cons

    No benefits, no perks, work 6 days a week, even if there is a holiday you have to work double shifts to make up hours lost, absolutely no concern for their employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Raised funds for nonprofit organizations over the phone.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fundraisor in Madison, WI
    Current Employee - Fundraisor in Madison, WI

    I have been working at Xentel full-time (more than an year)

    Pros

    Xentel has flexible scheduling and a liberal dress code. Xentel has a convenient downtown location in my city.

    Cons

    Xentel has a low pay structure. Some of the people that worked at my location did not have common courtesy and lacked people skills. Some of the scripts were poorly written.

    Advice to ManagementAdvice

    Pay better rates and hire better people. Some of the scripts need to be re-written.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Xentel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager/Trainer in Milwaukee, WI
    Former Employee - Sales Manager/Trainer in Milwaukee, WI

    I worked at Xentel full-time (more than 10 years)

    Pros

    New challenges to overcome daily, great variety of work. Not stuck doing same thing over and over.

    Cons

    The CRM platform does not work and the executive management team will not fix or admit it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Lame job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - TELESALES Representative in Denver, CO
    Current Employee - TELESALES Representative in Denver, CO

    I have been working at Xentel full-time (less than an year)

    Pros

    paid every week, and job starts in the afternoon. Paid holidays after one year of working. Direct deposit.

    Cons

    Very deceitful company that leeches from the prospect client base. Percentage of the profit contracted to Xental on the minimal side1

    Doesn't Recommend
    Approves of CEO
  8.  

    Challenging Learning Experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - TELESALES Representative in Burnaby, BC (Canada)
    Former Employee - TELESALES Representative in Burnaby, BC (Canada)

    I worked at Xentel full-time (less than an year)

    Pros

    Learned what works when making a cold call sale. Good experience learning from my own mistakes and finding what works.

    Cons

    People who don't put in 110% consistently don't get paid as much as they possibly could... A no-brainer.

    Advice to ManagementAdvice

    No complaints.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    A way to pay the bills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fundraisor in Madison, WI
    Current Employee - Fundraisor in Madison, WI

    I have been working at Xentel full-time (less than an year)

    Pros

    next to no dress code, very casual environment, you can take lots of breaks if you desire, as well as time off with little to no explanation.

    Cons

    The calling system needs upgrading, you need to work a minimum of 39 hours to obtain your bonus, or lose it all. Thus, if you are sick, their is no ability to make up the hours.

    Advice to ManagementAdvice

    create more incentive

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    The company is a good place to learn how the fundraising works.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data in Toronto, ON (Canada)
    Former Employee - Data in Toronto, ON (Canada)

    I worked at Xentel full-time (more than an year)

    Pros

    There are many chances to learn the working flow about fundraising and technique skills. The coworkers are nice.

    Cons

    Management team need to improve a little bit. The managers didn't care how you finish your tasks even when you had questions. You had none to turn to when you have questions even if they were beyond your responsibility.

    Advice to ManagementAdvice

    Better management. Listen to employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Regretful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xentel full-time

    Pros

    Lots of opportunity to sort through the mess

    Cons

    Weak management team; history of poor decisions

    Advice to ManagementAdvice

    Need new blood

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Work at Xentel? Share Your Experiences

Xentel

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.