Xentel Reviews

Updated October 15, 2014
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Employee Reviews

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  1. The company is a good place to learn how the fundraising works.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data in Toronto, ON (Canada)
    Former Employee - Data in Toronto, ON (Canada)

    I worked at Xentel full-time (more than a year)

    Pros

    There are many chances to learn the working flow about fundraising and technique skills. The coworkers are nice.

    Cons

    Management team need to improve a little bit. The managers didn't care how you finish your tasks even when you had questions. You had none to turn to when you have questions even if they were beyond your responsibility.

    Advice to ManagementAdvice

    Better management. Listen to employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. Regretful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xentel full-time

    Pros

    Lots of opportunity to sort through the mess

    Cons

    Weak management team; history of poor decisions

    Advice to ManagementAdvice

    Need new blood

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. Entry Level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xentel

    Pros

    Easy money and cash bonuses.

    Cons

    Working environment needs working on.

    Advice to ManagementAdvice

    Better management.

    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good part-time job for students

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - TELESALES Representative
    Current Employee - TELESALES Representative

    I have been working at Xentel

    Pros

    Nice bonuses, fun environment, flexible schedules and close to Skytrain. They also have foosball and TV. Most of the supervisors are friendly and nice to work with!

    Cons

    Can be stressful if you are not getting enough donations. Also, it is hard to get the bonuses because you need to ask for credit cards.

    Advice to ManagementAdvice

    Provide better training and discourage employees from smoking outside the office. Also, provide free food events and parties to celebrate goals.

    Recommends
    Approves of CEO
  6. 1 person found this helpful

    Telemarketing isn't for everyone.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Manager/Trainer
    Former Employee - Sales Manager/Trainer

    I worked at Xentel

    Pros

    Personal & professional goals are attainable on a regular basis. Great way to sharpen the sales monster inside oneself. Management position was fairly stress free. Reasonably enjoyable job.

    Cons

    Very poor compensation. I co-managed an office containing 50-70 agents and made $24,700/yr. Constant turnover. Have to deal with lower class and young employees on a regular basis. Team morale is generally low despite management's efforts to correct this.

    Advice to ManagementAdvice

    Pay your agents and office management considerably more. This will minimize the trash that generally makes up your employ, increase professionalism and improve team morale. Update equipment to a competitive level.

    Doesn't Recommend
    Disapproves of CEO

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