Xerox Reviews

Updated October 1, 2014
Updated October 1, 2014
1,769 Reviews
2.4
1,769 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Xerox Chairman and CEO Ursula M. Burns
Ursula M. Burns
946 Ratings

Review Highlights

Pros
  • Friendly working environment and work life balance should be the top most pros (in 111 reviews)

  • Work from home; hoping for change now that they got rid of previous ACS-INC CEO (in 56 reviews)


Cons
  • No raises for over 5 years, I TRULY CANNOT UNDERSTAND WHY I STILL WORK HERE (in 113 reviews)

  • Work-Life Balance does not exist because you don't get any life to balance against work (in 32 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Xerox has a new look with the acquisition of ACS.

    Former Employee - Strategic Account Manager  in  Washington, DC
    Former Employee - Strategic Account Manager in Washington, DC

    I worked at Xerox full-time for more than 10 years

    Pros

    Xerox is diversifying their "go-to-market" strategy and adapting it to a more "services-related company", versus being recognized as a copier company. As a result, there are more service related fields that are now offered to the prospective employee.

    Cons

    This is not a 9-5 company. If you are genuinely interested in corporate advancement, you must invest the additional time to be successful.

    Advice to ManagementAdvice

    Upper level management needs to recognize and promote those "revenue-producing employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Engineer

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xerox

    Pros

    Good people to work with

    Cons

    Not enough money stale envieonment

  3.  

    My experience with Xerox was wonderful!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xerox

    Pros

    Empowerment
    Self growth
    Don't go stagnant
    Great benefits
    Wonderful management

    Cons

    High paced
    Lots of responsibility
    Challenged everyday
    Constant change
    Personal challenge

    Advice to ManagementAdvice

    Don't forget those that got Xerox where it it is today

  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Good training. Grossly underpaid for Applecare.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tier II CPU Applecare  in  Tigard, OR
    Former Employee - Tier II CPU Applecare in Tigard, OR

    I worked at Xerox full-time for more than a year

    Pros

    Nice environment. Apple training was good. Supportive middle management.

    Cons

    Pay scale 1/3 what Apple pays for the same position. Not everyone can do this job. Attrition was high.

    Advice to ManagementAdvice

    Give people a reason to stay. A very hard job should be paid accordingly.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Hell on Earth!!!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xerox

    Pros

    Great place to get technical support experience and network with others.

    Cons

    Pay is terrible
    Management is terrible
    Employees treated like sweatshop workers

    Advice to ManagementAdvice

    At least pretend to appreciate the employees on the front lines.

  7.  

    Nice place to work!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xerox full-time

    Pros

    Great opportunities for advancement within each department

    Cons

    long hours, 30 minute lunch , some Saturday work

  8. 1 person found this helpful  

    Great People / Changing Times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox full-time for more than a year

    Pros

    The people I work with are great. Everyone I work with is helpful and committed to do a good job. We are offered a lot of flexibility in terms of our work environment. Work / life balance is great.

    Cons

    The company is undergoing a transformation and things can be a bit unstable at times. There is a lot of fear over whether you are going to lose your job. Have not had a raise since I have been here and actually took two pay cuts.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Xerox is a family enviroment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Analyst  in  Washington, DC
    Current Employee - Systems Analyst in Washington, DC

    I have been working at Xerox full-time for more than 10 years

    Pros

    The best aspect of working at Xerox is that we are family and co-workers care for one another.

    Cons

    Xerox doesn't believe in pay raises anymore, like most of corporate America.

    Advice to ManagementAdvice

    Share the wealth

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    I liked the job I was doing, but Xerox did nothing for the employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Sandy, UT
    Former Employee - Customer Service Representative in Sandy, UT

    I worked at Xerox full-time for more than a year

    Pros

    I learned a lot about senior benefits, Medicare and senior insurance coverage pertaining to medication. The programs we used were always challenging, so I learned a lot of troubleshooting.

    Cons

    There were so many people working there that did not understand or care about the people we were helping. There were really no ways to move up in the company.

    Advice to ManagementAdvice

    My advise would be to hire good people. Not kids looking for drug money.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Not the same company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox

    Pros

    Salary, brand, clout, technology, products

    Cons

    Declining Industry, Continual Restructures, Constant cost freezes

Worked for Xerox? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.