Xerox Reviews

Pros

excellent people, very professional organization. Lots of resources to help and mentor
Very high standards - can not be compared to any other company in the industry period.

Cons

Company is shifting focus from technology (Hardware) to services and it is elimnating jobs and laying off some very talented individuals which is a shame..

The moral is down becuase everyone is nervous not sure if they would have a job tomorrow!

Advice to Senior Management

Pay attention to loyal employees and do everything possible to keep them and locate them

Pros

Flexibility, work life balance, ability to work on many varied projects, cool technology, relaxed culture, managers that used to be engineers themselves.

Cons

xerox is getting out of the business of product development more and more every year. job cuts every year. printing is not a growth industry. everything is going paperless.

Advice to Senior Management

think about your employees as much as you think about your shareholders. you have to invest money to make money.

Pros

Great People. Training Programs on line--however there are a number of programs one can select from. Managers are good.

Cons

Very poor Benefits. Very costly. Not sure if you will be here tomorrow. Lots of reorganizing. Xerox Leadership really needs to look at the ACS Chief HR Officer--really not qualified for the position.

Advice to Senior Management

Continue to integrate the ACS organization...they really need the structure

Pros

Flexible working hours. It works best for moms.

Cons

Can go years without raise.

Pros

Great Work / Life Balance
Lots of training but very valuable to the job

Cons

Unable to understand bonus plan and Management is unable to explain

Pros

As a service rep. Xerox was a good place to work. It was a flexable job that let you manage the work on your own. The position was challenging enough technically to satisfy most people, and the variety of work made the time pass quickly.

Cons

The company did not always do what they said they were going to do. Like outsourcing of work.
Xerox is the company that started the industry but they act as though they are just getting in. Xerox constantly compared themselves to lesser companies.

Advice to Senior Management

Stop comparing yourself to companies that are not in your league. Instead of reacting to what others are doing, Xerox should force the rest of the industry to keep up with them. You are the big dogs on the block start acting like it.

Pros

Solid corporate citizen, an organization you can be proud of, good brand and global reputation
Good opportunities for minorities , women and LGBTs

Cons

Company is not growing, future is not assured
If I were under 40, I would look elsewhere
Beginning to outsource areas that were once key strengths, like engineering
Will Xerox become more and more like ACS? I would research ACS thoroughly before taking a position with Xerox

Advice to Senior Management

Morale and belief in the direction of the company has plummeted in the past year. Moving to services-led is fine, but ACS and Xerox are very dissimilar in culture and you are asking the Xerox side to do all the changing. We understand that in the absence of growth, you need to cut employees. But after you throw out the engineers and sales people, what will be left? That little round ball on our logo?

Pros

There are many opportunities to learn advanced technical skills. First and second level managers are usually very sensible and fair in all regards. Working for a large company like Xerox gives you access for resources that smaller companies cannot, such as large sums of money for prototypes.

Cons

The opinions of those with the technical skills usually do not influence product development. Senior management (many levels up from individual contributors) does not provide a clear path to follow. Information sharing within the company is very poor resulting in duplicated efforts and lost productivity. Poor choices are made about outsourcing work, both in outsourcing work that should stay within the company and not outsourcing work that should go to a contractor.

Advice to Senior Management

Act on the sugestions that are being given by second level managers and below and their reports. Assign headcount to improving our infrastructure so information can be shared more easily including that related to HR and core technical information vital to product development. When restructuring needs to take place, communicate EARLY and OFTEN so rumors do not kill productivity.

Pros

Interesting, challenging work
Fantastic people
lower-level managers are almost all former engineers
great location

Cons

Very little opportunity for growth and advancement in engineering
Little to no job security in engineering
Company Leadership has made it clear they don't want to do their own Research and Development going forward.

Advice to Senior Management

I understand the desire to transition to a services-based company and get out of the printing business (the world continues to transition away from printed documents, and margins on hardware are always tight). But Xerox is making a decision to outsource engineering and eliminate all control they have over the contents and quality of the box (hardware) with their logo emblazoned on. I believe this decision will come back to haunt Xerox a few years down the road.

Xerox has (well... had) a fantastic Research and Development division that brought into the world such things as the mouse, the personal computer, the internet, and the GUI operating system - not to mention Xerography. If there's no money in printers, why not turn them loose to create the next big thing, rather than tossing them aside, buying a $4 Billion Services company, and calling that your future? The story of how Joe Wilson, Chester Carlson, and co. built Xerox into what it is today is a fascinating one. I would humbly suggest that the company leadership review it for a lesson in how to successfully transform a company.

Pros

challenging engineering work with flexible hours

Cons

shedding experience and propping value through reduction in force

Advice to Senior Management

Find a vision - get some leadership that can align the incredibly talented engineering team to build new kinds of great products instead of forsaking the experience of those that made you Xerox.