Xerox Reviews

Updated August 28, 2015
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2.5
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Recommend to a friend
Approve of CEO
Xerox Chairman and CEO Ursula M. Burns
Ursula M. Burns
1,359 Ratings

Pros
  • There is a great work/life balance (in 118 reviews)

  • Most positions allow some sort of work-from-home or telecommuting (in 60 reviews)

Cons
  • There are no raises even with outstanding reviews (in 96 reviews)

  • Work/ life balance doesn't exist at the management levels (in 36 reviews)

More Pros and Cons

2,789 Employee Reviews

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  1. Helpful (5)

    Xerox/Midas+

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Tucson, AZ
    Current Employee - Account Manager in Tucson, AZ
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Xerox full-time (More than 3 years)

    Pros

    Love my job and my clients, work with a lot of great people.

    Cons

    We are in a constant battle for our clients. Feels like you're between a rock and a hard place. People playing favorites is a big part of promotions, that or kissing behind. Don't have all the tools we need or should. Pay scales are all over the place. We don't fight to keep value employees who want to leave due to mistreatment and being under paid.

    Advice to Management

    Even out pay across the board. I am a senior in my department, was hired in a different position at a starting pay, when we reorganized I was not bumped up in pay so now there are others around me who are new, come to me for help constantly, much smaller work load and make $30,000+ more per year than I do. Talk about a slap in the face.


  2. PM

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Austin, TX
    Former Employee - Project Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Xerox (More than 3 years)

    Pros

    I enjoyed my time with the company. Great Place to work

    Cons

    Office politics, just like any other company


  3. Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Major Accounts Manager in Seattle, WA
    Former Employee - Major Accounts Manager in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Xerox full-time (More than 3 years)

    Pros

    Sales Training second to none. Sales managers and internal process of the highest order. Whether or not you want continue a life-long career as a sales person, Xerox will teach you industry leading process and inter-personal essentials that will be more valuable than any paycheck.

    Cons

    Internal promotion based on sales number only criteria seems to catch and hold people with enormous sales talent but also powerful interpersonal and relationship establishment shortcomings.

    Advice to Management

    Keep up the great work forging fantastic sales people!


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  5. company seems great, position not so much

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AHA Tier I IOS Advisor in Salt Lake City, UT
    Current Employee - AHA Tier I IOS Advisor in Salt Lake City, UT
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good equipment, prompt checks with very attentive payroll details, great access to complete your own HR paperwork

    Cons

    horrible IT support, very unhelpful. I feel very alone and am expected to "fake it till i make it" in my job, but with little to no instruction, resulting in sub-par pay due to RBC.

    Advice to Management

    Structure training better. Do not promote people to be mentors when they still do not know what they are doing. Adequate training would result in less employee turnover.


  6. sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Xerox (More than 5 years)

    Pros

    Nice work life balance. Decent salary

    Cons

    Company lacks the ability to accepy different cultures than their own.


  7. 1 year review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Xerox full-time (More than a year)

    Pros

    Flexible hours, remote work, compensation

    Cons

    Business ops, internal hiring, communication

    Advice to Management

    Continue spreading the vision of the company.


  8. Helpful (4)

    Good Company, Mediocre Industry

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Large company so there is a lot of room for expansion. Team environment that is very open to helping you develop in the field.

    Cons

    Managed Print Services is a dying industry. The people who work within it do not seem optimistic about tasks given to them .

    Advice to Management

    Diversify your management and executives more. It seems like there is a specific type of person you are looking for to promote to upper management and this needs to change. And you know exactly what I mean.


  9. Helpful (2)

    Great Place!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Webster, NY
    Current Employee - Customer Service Representative in Webster, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Xerox full-time (Less than a year)

    Pros

    Great people. Lots of room for growth. Always have help when you need it.

    Cons

    Not the cleanest but improvements have been made. Also employee hiring should be filtered more.

    Advice to Management

    Keep up the good work.


  10. Helpful (1)

    Engineering Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineering Specialist in Wilsonville, OR
    Former Employee - Engineering Specialist in Wilsonville, OR
    No opinion of CEO

    I worked at Xerox full-time (More than 10 years)

    Pros

    Lots of resources, interesting projects. Great co-workers!

    Cons

    Slow. Chose services over equipment.


  11. Project Support SR Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Meeting people from all over the world.

    Cons

    reorganized all the time. lack of job security

    Advice to Management

    Just because you let an employee go, doesn't mean that their job duties go with them. Appoint someone to take over their job duties.



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