Xerox Reviews

Updated June 30, 2015
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2.5
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Xerox Chairman and CEO Ursula M. Burns
Ursula M. Burns
1,240 Ratings

Pros
  • There is a great work/life balance (in 118 reviews)

  • Most positions allow some sort of work-from-home or telecommuting (in 60 reviews)

Cons
  • There are no raises even with outstanding reviews (in 96 reviews)

  • Work/ life balance doesn't exist at the management levels (in 36 reviews)

More Pros and Cons

2,489 Employee Reviews

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  1. Helpful (2)

    Xerox Work Life

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resource Analyst
    Current Employee - Human Resource Analyst

    I have been working at Xerox full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The experience of working with Business Partners and sharing ideas to make processes better is an over all achievement of appraisal knowledgement.

    Cons

    Not enough hours throughout the day to finish projects.

    Advice to Management

    N/A


  2. Great team great environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xerox

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Work life balance, Great team,great people, job security

    Cons

    some travel required but very very little.


  3. Improvement needed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Secaucus, NJ
    Current Employee - Anonymous Employee in Secaucus, NJ

    I have been working at Xerox (More than 10 years)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    A nice environment to work in.
    Work for home is a plus

    Cons

    The benefits are expensive.
    Premiums are increased, yet pay remains the same.
    Training is lacking

    Advice to Management

    More attention should be giving to training.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Too much middle management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xerox full-time (More than 3 years)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good team, working with good people who care about their work

    Cons

    Too many layers of management to make any decisions; those with authority are too far removed to be well informed. Other layers just absorb profits. No cost of living wage increases for years.


  6. Customer Service Representative

    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xerox

    Pros

    A B C compensation plan -- base+commission -- depending on the section you work in. Occasionally easy work.

    Cons

    Training is not very hands on so it's kind of hard when you're put on the floor, supervisors running like chickens without a head.


  7. HR/BENEFITS SPECIALIST & HSA SPECIALIST

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources/BENEFITS SPECIALIST & HSA SPECIALIST in Hackensack, NJ
    Former Employee - Human Resources/BENEFITS SPECIALIST & HSA SPECIALIST in Hackensack, NJ

    I worked at Xerox (More than a year)

    Recommends
    Recommends

    Pros

    I was employed at Xerox for eight years then in 2008 we had a reduction in force. When I began my career at Xerox the company had a different name. I learned a lot and was promoted and we were known for promoting internally. There were ample opportunities for career pathe

    Cons

    I suppose Xerox would not be the only company where an employee's future is unpredictable. I worked as a project-based employee during my last employment with them. I found that I never knew when or how long the assignment was supposed to last and when seeking management for information; the feedback was very vague.


  8. Working as a CSR at ACS-Xerox.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSR-Customer Service Representative in Lacey, WA
    Former Employee - CSR-Customer Service Representative in Lacey, WA

    I worked at Xerox full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Unlimited Overtime, friendly training staff, extensive training.

    Cons

    Training was not specific, limited support on production floor.


  9. Low pay inadequate Managers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Assurance in Baton Rouge, LA
    Current Employee - Quality Assurance in Baton Rouge, LA

    I have been working at Xerox

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Flexible schedule. Quality Assurance manager is angry and only paid 12.00 per hour. So She allows her staff to do whatever they like.

    Cons

    Doesn't pay well and are participating in unethical practiced

    Advice to Management

    hiring qualified employees just may help you reach your overall bottom line


  10. Xerox FSG Time Off

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xerox full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great people to work with. There were a lot of people that had been around for some time and we always great to be around.

    Cons

    Xerox FSG requires all their employees making a certain salary or about to take an unpaid week off every year. Many times they expect their directors to not have a life.

    Advice to Management

    Find other ways to be more efficient with the financial end. There are other ways then requiring people to take unpaid time off.


  11. Project Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox full-time

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Flexibility and able to work independently.

    Cons

    Highs and lows of work

    Advice to Management

    Engage everyone



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