Xerox Reviews

Updated March 29, 2015
2233 reviews filtered by
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2.4
2,233 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Xerox Chairman and CEO Ursula M. Burns
Ursula M. Burns
1,144 Ratings

Pros
  • Friendly working environment and work life balance should be the top most pros (in 118 reviews)

  • Work from home; hoping for change now that they got rid of previous ACS-INC CEO (in 60 reviews)

Cons
  • No raises in years, upper management gets richer while everyone else suffers (in 96 reviews)

  • Work-Life Balance does not exist because you don't get any life to balance against work (in 36 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Customer Service Rep

    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox

    Pros

    Positive and encouraging work environment
    -Ability to make change happen and see the impact
    -If you're up for the challenge, there's so much to learn

    Cons

    Moves quickly, which is great, until you're overworked and under-resourced

    Advice to ManagementAdvice

    Don't ever change the management style. But always keep an eye of ineffective and horrible bosses. These people will ruin what you've started.

    Recommends
    Positive Outlook
    Approves of CEO
  2. XCS, Excellent work environment. Promote internal resources, supply training & guidance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inquiry Operations Manager in Chicago, IL
    Former Employee - Inquiry Operations Manager in Chicago, IL

    I worked at Xerox full-time (more than 10 years)

    Pros

    Work, Life Balance . Ability to work remotely

    Cons

    Location not an easy access place

    Recommends
    Positive Outlook
    Approves of CEO
  3. Xerox at a glance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xerox full-time (less than a year)

    Pros

    they were very professional and helpful

    Cons

    I wished I worked longer for them

    Recommends
    Positive Outlook
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  5. 1 person found this helpful

    Great but no opportunity for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox

    Pros

    Great stability for long term plan

    Cons

    Expectation is to make your work your life..

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 2 people found this helpful

    Graphic Designer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox

    Pros

    Work-life balance isn't too bad when working on a Xerox account. Traveling to visit clients is always a nice perk, it definitely helps make my job a lot smoother when having the opportunity to have a face-to-face conversation with my clients.

    Cons

    The pay is below state averages and all designers, regardless of their skill level and experience make the same amount. That makes us senior designers have low morale and not strive for more knowing we are held at the same standard as designers who are fresh out of college with no corporate marketing experience whatsoever.

    Advice to ManagementAdvice

    Please follow through with commitments that are announced to employees and acknowledge hardworking successful employees more.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. Long time Software engineer for various application and services groups

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Los Angeles, CA
    Current Employee - Software Engineer in Los Angeles, CA

    I have been working at Xerox

    Pros

    Great helpful coworkers and familial atmosphere, offices instead of cubes, good managers, lots of opportunities to learn new technologies, awesome work life balance

    Cons

    Upper management very disconnected with engineering, core products are not exciting, low pay, lack of overall faith in direction of company, huge push for offshore hiring instead of hiring local, brain drain

    Advice to ManagementAdvice

    Listen to engineers instead of only issuing marching orders, increase pay and benefits, hire good people locally, make Xerox a place people want to come work

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8. Good place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xerox

    Pros

    Good place to work and room for growth. A dynamic organization

    Cons

    Workload can be quite challenging if you're a multi tasker.

  9. Stop the insanity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Coordinator in Allentown, PA
    Current Employee - Account Coordinator in Allentown, PA

    I have been working at Xerox full-time (more than 10 years)

    Pros

    Good benefits and a wide range of opportunities.

    Cons

    lower than standard pay, no cost of living OR merit raises,

    Advice to ManagementAdvice

    Stop the constant restructuring.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. It was ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Agent in Nashville, TN
    Current Employee - Customer Care Agent in Nashville, TN

    I have been working at Xerox full-time (less than a year)

    Pros

    I loved the people. The pay was acceptable. The distance worked good for me. It was a fun environment at time and all employees got along. No major drama.

    Cons

    The management treat you like children. They do not make room for life situations. If you have kids be ready not to have job if something major happens.

    Advice to ManagementAdvice

    Let employees do their jobs.

    Recommends
    Negative Outlook
    No opinion of CEO
  11. A serious and stable place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox

    Pros

    Good benefits, salary above the average, good environment, the facilities are fine to work, excellent projects.

    Cons

    There seems to be no salary rise, is not clear how to get a promotion or grow professionaly.

    Recommends
    Positive Outlook

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