Xerox Reviews

Updated April 25, 2015
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2.4
2,320 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Xerox Chairman and CEO Ursula M. Burns
Ursula M. Burns
1,172 Ratings

Pros
  • Friendly working environment and work life balance should be the top most pros (in 118 reviews)

  • Work from home; hoping for change now that they got rid of previous ACS-INC CEO (in 60 reviews)

Cons
  • No raises in years, upper management gets richer while everyone else suffers (in 96 reviews)

  • Work-Life Balance does not exist because you don't get any life to balance against work (in 36 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. sr.software engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Lexington-Fayette, KY
    Current Employee - Senior Software Engineer in Lexington-Fayette, KY

    I have been working at Xerox full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    it is a job that pays regular salary

    Cons

    management without clear idea how to grow this business

  2. Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xerox full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    A lot of freedom to call on accounts.

    Cons

    No real direction and poor service.

  3. Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiter/Project Manager in Boston, MA
    Current Employee - Recruiter/Project Manager in Boston, MA

    I have been working at Xerox full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very team driven, have support from colleagues and corporate offices as well. They motivate you to give it your all every day.

    Cons

    None really, I really enjoyed my time there.

    Advice to Management

    Keep up the good work.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Applecare Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Raleigh, NC
    Current Employee - Customer Service Representative in Raleigh, NC

    I have been working at Xerox

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    opportunity for upward mobility and thorough training

    Cons

    I dislike the "cattle-heard" process. I understand how it might be beneficial for the company, but not so much for myself as an individual.

  6. Project Manager

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xerox full-time

    Pros

    Flexibility in work schedule, opportunity to work with different clients

    Cons

    Lack of defined processes and procedures, no opportunity for growth or advancement within the organization, lack of communication from the leadership team

    Advice to Management

    Need to have better processes in place for new employees, specifically in the training organization. Also need to have a mentoring/coaching track for those who want to grow within the company

  7. I have learned a lot while working for Xerox

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Very Supportive Organization in terms of teaching. I began my journey with Xerox with little knowledge of business and management, but have learned numerous skills in the fields of business and management now thanks to Xerox.

    Cons

    There are some structural issues within Xerox in terms of communication on responsibilities and pay. It has been a frustration point for a lot of employees in management roles.

    Advice to Management

    My advice to the UPPER management within Xerox is to hire enough people in management roles for the necessary responsibilities to be completed. Spending a little extra on your people will prove to be beneficial in terms of loyalty and respect for the brand.

  8. IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Lewisville, TX
    Current Employee - Anonymous Employee in Lewisville, TX

    I have been working at Xerox full-time (More than a year)

    Recommends
    Recommends

    Pros

    big enterprise, like city, can get lost

    Cons

    too big, like city, can get lost

  9. Quality Assurance Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Assurance Analyst in Raleigh, NC
    Current Employee - Quality Assurance Analyst in Raleigh, NC

    I have been working at Xerox full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Good job to learn customer assistance. Great work schedule. Good Management. Great Location. Excellent place to gain experience

    Cons

    Lots of work, not always enough time and resources to complete tasks. Pay is not as great, and there are sometimes no incentives or bonuses offered.

    Advice to Management

    Provide more resources. Increase pay and incentives to encourage loyalty and respect from employees.

  10. Helpful (1)

    Not much different than any other corporation

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox

    Pros

    Name recognition, innovation, opportunity, work from home

    Cons

    Detachment between upper management and workforce

  11. Helpful (1)

    Company is okay, but could be better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Benefits Analyst in Orlando, FL
    Current Employee - Benefits Analyst in Orlando, FL

    I have been working at Xerox full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Co-workers are friendly, there is a team effort. Work is regular. Projects can be lengthy but it is worth the effort.

    Cons

    The only complaint I have about the company is the pay and benefits. I have worked for the company for three years now and have just received a merit raise of a whopping 77 cents! They could definitely do better.

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