Xerox Reviews

Updated March 28, 2015
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2.4
2,231 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Xerox Chairman and CEO Ursula M. Burns
Ursula M. Burns
1,144 Ratings

Pros
  • Friendly working environment and work life balance should be the top most pros (in 118 reviews)

  • Work from home; hoping for change now that they got rid of previous ACS-INC CEO (in 60 reviews)

Cons
  • No raises in years, upper management gets richer while everyone else suffers (in 96 reviews)

  • Work-Life Balance does not exist because you don't get any life to balance against work (in 36 reviews)

More Pros and Cons

Employee Reviews

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  1. Xerox at a glance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xerox full-time (less than a year)

    Pros

    they were very professional and helpful

    Cons

    I wished I worked longer for them

    Recommends
    Positive Outlook
  2. Co-op Student

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xerox

    Pros

    Great atmosphere, gained a lot of technical experience. Employees were nice and always willing to help. Pay was also good. Safety and employee satisfaction very important to the company.

    Cons

    Sometimes high pressure, otherwise great place to work.

    Recommends
    Neutral Outlook
  3. Fantastic Sales career path and education

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Sales Manager in Philadelphia, PA
    Current Employee - Branch Sales Manager in Philadelphia, PA

    I have been working at Xerox full-time (more than 10 years)

    Pros

    Sales Training, pride in the company, loyalty of the customers, high professional quality of the peers, excellent compensation plan & sales perks

    Cons

    Political, complex, inflexible, formal, slow to change

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Xerox

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solutions Manager in South Florida, FL
    Current Employee - Solutions Manager in South Florida, FL

    I have been working at Xerox

    Pros

    Great working environment with good benefits, training and compensation.

    Cons

    There are too many management changes that tend to lead to lower employee satisfaction at times.

    Recommends
    Positive Outlook
    Approves of CEO
  6. Retired

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xerox

    Pros

    Great company for a career

    Cons

    top heavy. need to get closer to the field

    Advice to ManagementAdvice

    listen to the field

    Recommends
    Positive Outlook
  7. Over 40 years in the job market; best group of people to work with, from co-workers to management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Xerox full-time (more than a year)

    Pros

    Training and live support on the 'floor' and promotions are encouraged, including resume building and interviews skills.

    Cons

    The only challenge for me is not having an employment opportunity in the Bridgton, Maine area.

    Advice to ManagementAdvice

    Keep moving in the direction you are going.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful

    Great success

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Charlotte, NC
    Current Employee - Customer Service Representative in Charlotte, NC

    I have been working at Xerox

    Pros

    Management has been great since the very beginning and very fair

    Cons

    The hours could be much better

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  9. Innovative company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Analyst in Tehran, Tehran (Iran)
    Former Employee - Systems Analyst in Tehran, Tehran (Iran)

    I worked at Xerox

    Pros

    Prestigious environment, innovative company, top of the industry

    Cons

    No life outside of work, especially comparing it to the remuneration

    Recommends
    Positive Outlook
  10. 1 person found this helpful

    I am I new customer service representative and I absolutely love the environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Webster, NY
    Current Employee - Customer Service Representative in Webster, NY

    I have been working at Xerox full-time (less than a year)

    Pros

    There are so many chances for advancement in this Webster ny facility it's ridiculous. If one had the will and the skill they are very willing to work with you and develop and mold you into what you want to become.

    Cons

    If you are a single parent the scheduling is not east but if you have the will to make it happen, anything is possible.

    Advice to ManagementAdvice

    Keep the atmosphere as is. Especially in training.

    Recommends
    Positive Outlook
    Approves of CEO
  11. Inbound call center experience, multitasking, sales experience, motivated, dependable worker..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Lexington-Fayette, KY
    Current Employee - Customer Service Representative in Lexington-Fayette, KY

    I have been working at Xerox part-time (more than 5 years)

    Pros

    Work with sales, people, great job, great pay, great work atmosphere & competitive pay & benefits...

    Cons

    Commute to work a little long

    Advice to ManagementAdvice

    I'm great with people, sales, inbound/ outbound call center experience, dependable, motivated & hard working..

    Recommends
    Positive Outlook

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