Xerox

www.xerox.com
Employer Engaged

Xerox Reviews

Updated February 28, 2015
Updated February 28, 2015
2,144 Reviews
2.4
2,144 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Xerox Chairman and CEO Ursula M. Burns
Ursula M. Burns
1,111 Ratings

Review Highlights

Pros
  • Friendly working environment and work life balance should be the top most pros (in 118 reviews)

  • Work from home; hoping for change now that they got rid of previous ACS-INC CEO (in 60 reviews)


Cons
  • No raises in years, upper management gets richer while everyone else suffers (in 96 reviews)

  • Work-Life Balance does not exist because you don't get any life to balance against work (in 36 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Hard to stay excited

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Rochester, NY
    Current Employee - Manager in Rochester, NY

    I have been working at Xerox full-time (more than 10 years)

    Pros

    Strong legacy. Great front line people.

    Cons

    Radical off-shoring. Constant contraction and layoffs.

    Advice to ManagementAdvice

    Think of long term impacts to decisions. Immediate financial outlooks do not negate the need to invest in performance in the long run. Don't be short sighted.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    No actual leadership from management lets down and otherwise great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Systems Analyst in Uxbridge, England (UK)
    Former Employee - Business Systems Analyst in Uxbridge, England (UK)

    I worked at Xerox

    Pros

    People are great here and really make it what it is. Nice flexibility for work/life balance. Perks are unfortunately diminishing.

    Cons

    Management do not value the people in the company which makes it what it is. Big difference in perks between the europeans and the americans

    Advice to ManagementAdvice

    Value your people and stop getting rid of their perks. This company use to be great, why not value them again and rise back to the top?

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3.  

    Work from Home not worth the price

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ITO
    Current Employee - ITO

    I have been working at Xerox full-time (more than 8 years)

    Pros

    The work from home policy is good.
    Vacation time is good, if you can actually take it
    Good tuition reimbursement

    Cons

    No raises now in 9 years. Promise of raise in 2015 to bring employees salaries up to company standards if employee is an exceptional worker. Translation = have to "exceed expectation" on everything in annual review. If you pass that criteria, you have to have a salary lower than company standards for your location. Was told that only 45 - 50% of employees will qualify. Due to the large number though, the expected raise would probably be only 2 or 3% at the most.
    No room for advancement
    Benefits are getting worse every year.

    Advice to ManagementAdvice

    Don't promise something that you cannot or will not follow thru with.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Just a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Analyst in Overland Park, KS
    Former Employee - Senior Business Analyst in Overland Park, KS

    I worked at Xerox full-time (more than 10 years)

    Pros

    Talented coworkers. Mostly happy clients

    Cons

    Lower and middle management: Distrusting, untalented, over zealous, unappreciative.

    Advice to ManagementAdvice

    Please be good to the talented employees you have or you will lose them one by one.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    It was a pleasure working for the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xerox

    Pros

    Working 100% remote was a nice benefit.

    Cons

    Because of the economy salary freeze often occurred even if you received a good review.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Four years no pay increases for anyone 40% or more of senior management staff have turned over in last year.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox full-time (more than a year)

    Pros

    Started with some of the smartest people I have ever had the pleasure to work with. Good teamwork and collaboration

    Cons

    Need to improve employee relations almost everyone is looking elsewhere. Expect your position to be outsourced to a contractor or worse yet walk in and you now are a contractor.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Interface Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox

    Pros

    Love work on interface engine

    Cons

    Don't help you when you need the most

    Neutral Outlook
    No opinion of CEO
  9.  

    Xerox Indirect agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Federal Way, WA
    Current Employee - Customer Service Representative in Federal Way, WA

    I have been working at Xerox

    Pros

    The people you meet. I met a lot of great people

    Cons

    Horrible experience with company no room to grow

    Advice to ManagementAdvice

    You guys don't care about your employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Very unprofessional and disorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Advocate in Castleton, IN
    Current Employee - Customer Care Advocate in Castleton, IN

    I have been working at Xerox

    Pros

    Working with some of the members

    Cons

    Poor trainining which has made it difficult for me to do my job correctly

    Advice to ManagementAdvice

    Hire professional, mature, employees from top to the bottom that has some class and integrity.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Worse job ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xerox

    Pros

    They are always hiring

    Cons

    Poor training
    Treat you like a peon

    Advice to ManagementAdvice

    Train your people

    Treat workers with respects

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

Work at Xerox? Share Your Experiences

Xerox

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.