Xerox

www.xerox.com

Xerox Reviews

Updated January 26, 2015
Updated January 26, 2015
2,049 Reviews
2.4
2,049 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Xerox Chairman and CEO Ursula M. Burns
Ursula M. Burns
1,074 Ratings

Review Highlights

Pros
  • Friendly working environment and work life balance should be the top most pros (in 118 reviews)

  • Work from home; hoping for change now that they got rid of previous ACS-INC CEO (in 60 reviews)


Cons
  • No raises in years, upper management gets richer while everyone else suffers (in 96 reviews)

  • Work-Life Balance does not exist because you don't get any life to balance against work (in 36 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Compensation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bid Management in London, England (UK)
    Current Employee - Bid Management in London, England (UK)

    I have been working at Xerox full-time (more than 10 years)

    Pros

    Pleasant company. Good spectrum of benefits, flexible (can even buy holidays).

    Cons

    No salary review for 10 years. Bonus has not been what it should be for 5 years.

    Advice to ManagementAdvice

    Don't just tell people they are the best assets. Prove it.
    Talking about salary review and bonus should not be brushed under the carpet.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    High turnover rate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox

    Pros

    Chances to move up / Competitive pay scale

    Cons

    Leadership / Drama / High volume of data entry in such small timeframe

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Great people; overactive when hiring though

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Redmond, WA
    Current Employee - Customer Service Representative in Redmond, WA

    I have been working at Xerox

    Pros

    great people; very proactive when help is needed.

    Cons

    They are over active when hiring

    Advice to ManagementAdvice

    Figure out how many employees you may need and under hire. Then you don't have to lay off people.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Very demanding for very little pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fleet Billing Coordinator
    Current Employee - Fleet Billing Coordinator

    I have been working at Xerox full-time (more than 3 years)

    Pros

    I've learned a lot of useful skills, but only through my own efforts and tenacity - the organization offers very little meaningful training or assistance.

    Cons

    Virtually no support or training for a position that demands an intricate knowledge of a very complicated process. In the end, the individual employee is not respected or appreciated by management.

    Advice to ManagementAdvice

    Offer experienced, productive employees some incentive (better pay $), focus more on actual productivity and less on meaningless "metrics", and you might actually accomplish something meaningful and lasting.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Tough place to work with

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Software Engineer in Dallas, TX
    Former Employee - Software Engineer in Dallas, TX

    I worked at Xerox as a contractor (more than an year)

    Pros

    Lots to learn , great exposure

    Cons

    low compensation ,
    difficult to find time, work life balance almost non existent.

    Advice to ManagementAdvice

    please have a better work life balance

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Need a lot of work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - T1 Representative
    Current Employee - T1 Representative

    I have been working at Xerox

    Pros

    good pay for call center job.

    Cons

    people will use and abuse you, My training class had too call L&I about worker safety violations. They told us we can only use the restroom on our lunch and breaks. As soon as we told L&I they complete back track.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Short sighted views

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources in Dallas, TX
    Former Employee - Human Resources in Dallas, TX

    I worked at Xerox full-time (more than 3 years)

    Pros

    Working for my direct manager was the best part of working at Xerox. He was an excellent manager.

    Cons

    The company doesn't think of long term investments in their employees. Their strategy is to continually lay off good employees in order to cut costs.

    Advice to ManagementAdvice

    Focus on long terms investments instead of just cutting costs. It appears that the only strategy is to continually offshore US jobs.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9.  

    Great experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineering Intern in Webster, NY
    Former Employee - Engineering Intern in Webster, NY

    I worked at Xerox

    Pros

    Learnt a lot in a span of two months, worked on many projects and the management encourages you to pick your own projects,
    Friendly management,
    Lots of activities for interns apart from work, work and fun balanced.

    Cons

    Age gap between management and interns is very high,
    Webster is a bit of a dull and gloomy city.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox

    Pros

    very flexiable company if you have children

    Cons

    slow to give pay increases

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Not what I expected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xerox

    Pros

    I received my paycheck on tiime

    Cons

    One raise in 7 years even though I received 4.0s & 4.5s on every performance eval.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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