Xerox Reviews

Updated April 27, 2015
2324 reviews filtered by
  • Any Location
  • Any Job Title

Employee Reviews

Sort: Popular Rating Date
  1. Good while your project is hot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xerox

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good flexibility in working conditions, leading to good work life balance.
    High emphasis on diversity recruitment (especially female and minorities).

    Cons

    Dismal mid level and upper management concern for employees
    Employees are not valued intrinsically
    Priorities and support fluctuates significantly with change in immediate management

    Advice to Management

    Look at employees as long term investment, not as disposable property to be gotten rid of once the project is completed.

  2. Sr. Administrative Clerk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Administrative Clerk in Tallahassee, FL
    Former Employee - Senior Administrative Clerk in Tallahassee, FL

    I worked at Xerox full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Wonderful Boss! Really nice co-workers. A very pleasant place to work.

    Cons

    Position cut. Lots of internal changes in policy/direction. Would have liked to have stayed with the company.

  3. Working for Xerox has allowed me to expand my e-learning experience and knowledge in an ever-changing environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Learning Administrator in Cleveland, OH
    Current Employee - Learning Administrator in Cleveland, OH

    I have been working at Xerox full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Competitive environment and diverse employees

    Cons

    Frequent staff changes can be difficult to adjust to

    Advice to Management

    None

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. call rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xerox

    Pros

    good pay good company good hours very professional

    Cons

    Temporary jobs hard to to get full time position

  6. No advancement

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xerox

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Some of the managers are great, most are micro managers that treat the staff like children. (most of the staff is)

    Cons

    no advancement, no raises, felt like I was being babysat every day

    Advice to Management

    Do not treat your employees like children.

  7. Technical Support Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Lexington-Fayette, KY
    Former Employee - Anonymous Employee in Lexington-Fayette, KY

    I worked at Xerox full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great team and lots of support. Extensive training and mentoring available. Huge knowledge base.

    Cons

    Lack of assigned seating led to confusion quite often.

    Advice to Management

    Assign seats in order to make them ergonomic for the individual. A comfortable person is a happier person.

  8. Call center agent

    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC

    I worked at Xerox

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    NONE none none none none

    Cons

    Worst management ever. Pay check was never given on time.

  9. Customer Service Representative

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xerox full-time

    Pros

    Bringing home a check, meeting coworkers, talking to people all over the country, being able to show compassion to members

    Cons

    They work you to death and are not family oriented

    Advice to Management

    Have compassion for your employees and their families.

  10. Information Security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Security Analyst in Webster, NY
    Current Employee - Information Security Analyst in Webster, NY

    I have been working at Xerox full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Large corporation - opportunities for internal moves

    Cons

    Still downsizing - R&D gutted - aging IT infrastructure

    Advice to Management

    Reduce complexity - invest in refreshing internal operations software - can't win in 2015 on apps written 35 years ago

  11. Fast paced, think on your feet work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Colorado Springs, CO
    Former Employee - Customer Service Representative in Colorado Springs, CO

    I worked at Xerox full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Discounts with a number of companies, including cell phone carriers. Ability to make more money on the hour based on your consistent results. Ability to seek active promotion based not on seniority, but your performance.

    Cons

    Rushed training. Busy days with little downtime. Short breaks that are not always positioned so as to best break up your day.

    Advice to Management

    Increased training to include more hands on time before new employees are put to work with live customers. This led to a number of angry and frustrated customers because they were dealing with someone who had little experience with putting their training to work. More mock calls with a greater variety of call types.

Work at Xerox? Share Your Experiences

Xerox

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.