Xerox

www.xerox.com
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Employee Reviews

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  1.  

    Great experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineering Intern in Webster, NY
    Former Employee - Engineering Intern in Webster, NY

    I worked at Xerox

    Pros

    Learnt a lot in a span of two months, worked on many projects and the management encourages you to pick your own projects,
    Friendly management,
    Lots of activities for interns apart from work, work and fun balanced.

    Cons

    Age gap between management and interns is very high,
    Webster is a bit of a dull and gloomy city.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Tough place to work with

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Contractor - Software Engineer in Dallas, TX
    Former Contractor - Software Engineer in Dallas, TX

    I worked at Xerox as a contractor (more than a year)

    Pros

    Lots to learn , great exposure

    Cons

    low compensation ,
    difficult to find time, work life balance almost non existent.

    Advice to ManagementAdvice

    please have a better work life balance

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    High turn over rate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Rochester, NY
    Former Employee - Customer Service Representative in Rochester, NY

    I worked at Xerox full-time (less than a year)

    Pros

    So there is great pay and great benefits, also they have good people working for them so you have nice coworkers, aslo there are good advancement opportunities

    Cons

    I had a bad schedule, the location was bad and it was hard to find reliable transportation, also there is a high turn over rate

    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Its fine if you aren't employed. Everyone leaves for better opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SBU Manager
    Former Employee - SBU Manager

    I worked at Xerox

    Pros

    Very poor oversight leads to easy and boring days. You get paid.

    Cons

    The company makes a lot of promises it cant keep and is not well run from the top.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Horrible atmosphere of intimidation and bullying from supervisors and some managers. They DO not help or abide by policy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Representative in El Paso, TX
    Former Employee - Customer Care Representative in El Paso, TX

    I worked at Xerox full-time (more than 3 years)

    Pros

    paycheck when you make sales, customer sat metrics (they are reducing payout and hours now)

    Cons

    Low hours, supervisors who yell at agents, refuse to help and play blatant favorites . They like low producers and fire their best agents because they think they can be replaced easily by good agents. No career track options. Very vindictive supervisor and management style.

    Advice to ManagementAdvice

    Comply with company policy of non harrasment conduct and holding themselves accountable. Fire low producing supervisors who get rid of good agents . Make supervisors lose weight , some are so fat they don't move to get up from station to help agents. When they do their faces are contorted with irritation at having to actually WORK. They don't inspire. They just threaten with firing. Make supervisors and managers have a college degree.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Laid off

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Item Processing in Orlando, FL
    Former Employee - Item Processing in Orlando, FL

    I worked at Xerox

    Pros

    Work was easy to handle. I-Tran stunk.

    Cons

    Management. CEO, right down to the work flow.

    Advice to ManagementAdvice

    You stink. You care about yourself. You play favorites. I hope you all are going to answer for it one day.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Learned a lot about benefits that I didn't know.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Assistant in Chesapeake, VA
    Former Employee - Customer Care Assistant in Chesapeake, VA

    I worked at Xerox

    Pros

    The people were great to work for.

    Cons

    A lot of their job positions are temporary

    Advice to ManagementAdvice

    Hire more of your product base employees for permanent positions.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Good job high turnover rate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Houston, TX
    Former Employee - Customer Service Representative in Houston, TX

    I worked at Xerox full-time (more than a year)

    Pros

    Pay increase unlimited overtime monthly

    Cons

    High turnover rate. Pay decrease with some customer surveys

    Advice to ManagementAdvice

    None.

    Recommends
    Positive Outlook
    Disapproves of CEO
  10.  

    Good company for work relax

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Automation Test Engineer in Webster, NY
    Former Contractor - Automation Test Engineer in Webster, NY

    I worked at Xerox as a contractor (more than a year)

    Pros

    The management is great to work with. No pressure. Lots of free time. Good people around.

    Cons

    Very hard to get full time, there are very less benefits when you work as a full time.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    personal feeling

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Xerox

    Pros

    Stable and comfortable, relax company

    Cons

    Product, growth, plan are slow

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