Xerox

  www.xerox.com
  www.xerox.com

Xerox Reviews in Rochester, NY

Updated December 13, 2014
Updated December 13, 2014
1,953 Reviews
2.4
1,953 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Xerox Chairman and CEO Ursula M. Burns
Ursula M. Burns
1,029 Ratings

Review Highlights

Pros
  • Friendly working environment and work life balance should be the top most pros (in 118 reviews)

  • Work from home; hoping for change now that they got rid of previous ACS-INC CEO (in 60 reviews)


Cons
  • No raises in years, upper management gets richer while everyone else suffers (in 96 reviews)

  • Work-Life Balance does not exist because you don't get any life to balance against work (in 36 reviews)

More Highlights

132 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    It's ok for those who can work anytime.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Verizon WIreless Representative in Rochester, NY
    Former Employee - Verizon WIreless Representative in Rochester, NY

    I worked at Xerox full-time (less than an year)

    Pros

    Fun training program. Work is ok. Pay is decent

    Cons

    Supervisors were always out on smoke and not willing to take escalated calls. Hours are for someone who doesn't have to have a life outside of work. Kept saying employees would get raises and never did.

    Doesn't Recommend
    Neutral Outlook
  2.  

    Likewarm

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in Rochester, NY
    Current Employee - Program Manager in Rochester, NY

    I have been working at Xerox

    Pros

    Work life balance. Flexibility

    Cons

    Lack of management focus. No investment in employee growth, consistency. If you want to feel like a number, this is the place for you.

    Advice to ManagementAdvice

    Align and work together to make a more cohesive evironment. Focus on employees more, less false promises.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Good foundational experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pproject Manager in Rochester, NY
    Former Employee - Pproject Manager in Rochester, NY

    I worked at Xerox full-time (more than 5 years)

    Pros

    There hire some of the best.

    Cons

    The bureaucracy dominates the workplace.

    Advice to ManagementAdvice

    Build a High-Trust Organization

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Not a great place for young people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Analyst in Rochester, NY
    Current Employee - Human Resources Analyst in Rochester, NY

    I have been working at Xerox full-time (more than an year)

    Pros

    Flexibility, ability to work from home, tuition assistance

    Cons

    Older demographic, personal growth, career advancement

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Machine Repair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Machine Repair in Rochester, NY
    Current Employee - Machine Repair in Rochester, NY

    I have been working at Xerox full-time (more than an year)

    Pros

    People are good on the floor, Xerox itself is very poor in comunication, no room to advance

    Cons

    Treated like a second class citizen, don't listen to a word you say eveny thought I have been doing it for 30 years

    Advice to ManagementAdvice

    Comunication is the key to your future

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    Empty table

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Rochester, NY
    Current Employee - Anonymous Employee in Rochester, NY

    I have been working at Xerox full-time

    Pros

    Terrific coworkers who really care about doing a good job.

    Cons

    Lack of raises, diminishing benefits and stunted growth opportunities are pushing more and more people to leave this once great company. With outsourcing the name of the game, the company doesn't care...they replace you with someone cheaper from elsewhere. Unfortunately, I don't think the infrastructure and training is sufficient for this globally fractured workforce being created.

    Advice to ManagementAdvice

    If this cheaper elsewhere mentality continues, they really need to invest and pay more attention to processes and infrastructure to support a globally fractured workforce.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Good Company but has Financial Challenges

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Manager in Rochester, NY
    Current Employee - Marketing Manager in Rochester, NY

    I have been working at Xerox full-time (more than 10 years)

    Pros

    Many old school life time employees, great camaraderie and company to work for, leader in the industry

    Cons

    No merit increases or promotional gains for the last 6 years, annual layoffs citing employees to do more with less, tight budgets, reward recognition non existent

    Advice to ManagementAdvice

    Pay attention to the trees while navigating the forrest.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    inspires ridiculous loyalty; great working teams; not a lot of career opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Manager in Rochester, NY
    Current Employee - Software Manager in Rochester, NY

    I have been working at Xerox full-time (more than 10 years)

    Pros

    great people for the most part

    Cons

    difficult to move; difficult to grow

    Advice to ManagementAdvice

    improve benefits, don't continue eroding them; bring back education benefits; improve workplace facilities

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    It was a great place to work. Benefits were outstanding. I retired with a 401K that is sufficient.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Curriculum Manager in Rochester, NY
    Former Employee - Curriculum Manager in Rochester, NY

    I worked at Xerox full-time (more than 10 years)

    Pros

    In my 38 years with Xerox the benefits were outstanding and advancement was predictable and fair. However, toward the end of my employment as revenue from Xerographic products declined benefits were cut and salary growth slowed.

    Cons

    Unfortunately Xerographic products have become a commodity and Xerox no longer leads the field however diversification seems to be working.

    Advice to ManagementAdvice

    Treat people fairly and they will produce.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    retired

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Manager in Rochester, NY
    Former Employee - IT Manager in Rochester, NY

    I worked at Xerox full-time (more than 3 years)

    Pros

    was a great company. 70s and 80s were great. started going down hill mid 90s with Allaire. Never re-covered from cooked upper management. Current CEO has carried on that tradition.

    Cons

    current culture and management could care less about the employees. their main goal is to fill there pockets.

    Advice to ManagementAdvice

    dump Burns go back to original innovative focus.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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