Xerox Reviews

Updated August 21, 2015
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151 Employee Reviews

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  1. Fulfilling work in Xerox Research

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Graphic Designer in Rochester, NY
    Current Contractor - Graphic Designer in Rochester, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Xerox as a contractor (More than a year)

    Pros

    There's lots of exciting opportunities to share your skills with different projects in many different professional areas.

    Cons

    If you come in as a contract it's very hard to get hired full time unless you bring some form of a graduate degree with you. No benefits or other perks for contracts

    Advice to Management

    Take another look at the contracts your hire. Many of them want to invest themselves into the company if the company is willing to invest into them.


  2. Helpful (3)

    A company in transition

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Rochester, NY
    Former Employee - Marketing Manager in Rochester, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Xerox full-time (More than 10 years)

    Pros

    Like any other big company, if you manage your career and find the right mentors, there is no limit to how high you can rise. Most positions allow some sort of work-from-home or telecommuting. Generally, the corporate culture is one of opportunity.

    Cons

    Xerox is changing to become a Services company. There is more competition with lower margins than in technology (printers). Revenue growth is an issue. There are pay freezes. There are furloughs (instead of lay-offs). Benefits are constantly being pulled back.

    Advice to Management

    Pay attention to employee morale.


  3. Marketing Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Rochester, NY
    Current Employee - Marketing Manager in Rochester, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Xerox full-time (More than 5 years)

    Pros

    non stressful environment makes for great work life balance

    Cons

    No pay and merit raises or general bonuses.


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  5. Helpful (1)

    Run the other way!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive in Rochester, NY
    Former Employee - Sales Executive in Rochester, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Xerox full-time (More than 5 years)

    Pros

    Nice co-workers, there is nothing else that would be considered a "pro"

    Cons

    No raises in 5 years, management is concerned about insulating themselves from being laid off and not trying to fix the problems. BENEFITS ARE AWFUL! There is nothing but stress in the company. A rahter Draconian environment.

    Advice to Management

    Change the current upper mgmt. that will change the culture for the better.


  6. Great opportunity in a growing segment of the economy, the service industry.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Rochester, NY
    Current Employee - Supervisor in Rochester, NY
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Xerox full-time (More than a year)

    Pros

    Change and opportunity, plenty of chance of growth.

    Cons

    High pressure, low pay, long hours.

    Advice to Management

    Stop making yourself rich, grow the company, not your wallet.


  7. Locked in Process & Few Opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Asset Manager in Rochester, NY
    Former Employee - Client Asset Manager in Rochester, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Xerox full-time (More than 3 years)

    Pros

    *The Xerox name still looks good on a resume *A good place to get corporate experience *There is a process for everything *There are some good people working at Xerox

    Cons

    *There's not much left at Xerox - the focus has shifted to services. Hopefully MPS will be able to sustain the entire company going forward. *There is a process for everything - that may sound contradictory, but to be locked in a process in every situation limits the ability to make a client happy. *Cliques. Advancement is rarely a result of performance and more likely who you know. *Long hours with little reward.


  8. Helpful (1)

    25 Years with Xerox

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Rochester, NY
    Current Employee - Manager in Rochester, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Xerox full-time (More than 10 years)

    Pros

    Brand Recognition, Global presence, Good policies and benefits, good people, Training opportunities,

    Cons

    Undervalue employees, limited raises and bonuses, Shifting from lucrative manufacturer to much tighter profit lines in services industry. Senior managers not transformational leaders. Buinsess lines continually outsourcing and downsizing. Most 'growth' achieved through cost cutting labor force.

    Advice to Management

    Identify profitable and non-profitable business lines. Get out of non-profitable lines. Eliminate bonuses for only broadband and above or share with everyone.


  9. Xerox - Join the journey

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Services Management in Rochester, NY
    Current Employee - Services Management in Rochester, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Xerox full-time (More than 8 years)

    Pros

    great business education, smart colleagues, good mix of services and technology background, lots of opportunity to work virtually, visibility to lots of other clients

    Cons

    depending on role may be limited opportunity for career advancement, traditional sales led organization which can be tough on operational leaders, tremendous change taking place as the organization shifts to services from technology

    Advice to Management

    focus on rewarding employees focused on adapting to change and reward critical operations roles


  10. Helpful (2)

    30+ years and glad to be gone

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Rochester, NY
    Former Employee - Senior Manager in Rochester, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Xerox full-time (More than 10 years)

    Pros

    Challenging work, but too much of it. Strong (if compelled to be micro) middle management team in some departments.

    Cons

    Senior Management seems clueless. Everything is managed to cut costs. Benefits are reduced each year, the cost of those benefits increases and salaries have not risen in six years. Retiree benefits are far worse - basic Medicare Part B is significantly better (and far cheaper that what the Company offers). The bottom line (almighty, it seems to management) is that they care minimally about employees while there, not a whit once they are gone.

    Advice to Management

    People are not a commodity to be procured cheaper, cast aside when a bit worn. Consider understanding what your goals are, beyond meeting the Street's expectations for the next quarter. Actually care, or pretend to, about those you need, if undervalue, to keep you going.


  11. Company Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Consultant in Rochester, NY
    Current Employee - Financial Consultant in Rochester, NY
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Xerox full-time (More than 10 years)

    Pros

    Great Learning environment and good work ethics

    Cons

    All good careers are outsourced

    Advice to Management

    Focus on opportunities than cutting potentials



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