Xerox Reviews

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2.8
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Recommend to a friend
Approve of CEO
Xerox Chairman and CEO Ursula M. Burns
Ursula M. Burns
7 Ratings

Pros
  • There is a great work/life balance (in 118 reviews)

  • Most positions allow some sort of work-from-home or telecommuting (in 60 reviews)

Cons
  • There are no raises even with outstanding reviews (in 96 reviews)

  • Work/ life balance doesn't exist at the management levels (in 36 reviews)

More Pros and Cons

15 Employee Reviews

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  1. Helpful (1)

    No actual leadership from management lets down and otherwise great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Systems Analyst in Uxbridge, England (UK)
    Former Employee - Business Systems Analyst in Uxbridge, England (UK)
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    People are great here and really make it what it is. Nice flexibility for work/life balance. Perks are unfortunately diminishing.

    Cons

    Management do not value the people in the company which makes it what it is. Big difference in perks between the europeans and the americans

    Advice to Management

    Value your people and stop getting rid of their perks. This company use to be great, why not value them again and rise back to the top?


  2. No Opportunity for Career Progression

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Uxbridge, England (UK)
    Former Employee - Customer Service in Uxbridge, England (UK)
    Doesn't Recommend
    Positive Outlook

    I worked at Xerox full-time (More than 5 years)

    Pros

    Exposure Working in an American Multinational

    Cons

    No Opportunity for Progression,Salary Freeze, No Further Education Training,

    Advice to Management

    Think outside the box, nurture talent and demonstrate what a "leader's" role is really all about..


  3. Pricing Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pricing Executive in Uxbridge, England (UK)
    Current Employee - Pricing Executive in Uxbridge, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great team, great people, global exposure, contact with senior managment

    Cons

    more trainning needed, regular salary reviews needed

    Advice to Management

    all good


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  5. Frustrating. Promises never kept, low morale, low pay.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Uxbridge, England (UK)
    Former Employee - Anonymous in Uxbridge, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Xerox full-time (More than 10 years)

    Pros

    People are great, some fantastic characters and stories. Reputation in industry is good. Training is a definite plus. Travel can be an option for some.

    Cons

    Pay is a joke. No reward or recognition for any function other than sales or senior management who are the only ones well paid. Like working in the public sector but without any job satisfaction.

    Advice to Management

    Get a grip. No one cares about your past glories. You have fantastic people in non-management positions, listen to them and not the yes men. Stop managing UP! You are running a pyramid like cult of self denial. Encourage difference, change and ideas that are not yours.


  6. Terrible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Uxbridge, England (UK)
    Current Employee - Marketing Manager in Uxbridge, England (UK)
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Xerox full-time (More than 10 years)

    Pros

    I forget what the good things were as the current regime seems to have wiped away every semblance of what was good

    Cons

    Benefits being slashed, v poor management, platitudes on performance instead of plans and belief in activities, culture of dishonesty, HR policies which are inequitable

    Advice to Management

    Leave! - you can't do any worse and there is no more money for your pension pots so you may as well go now


  7. Good work life balance in sales, manage your diary & time yourself as long as you bring in results

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in Uxbridge, England (UK)
    Current Employee - Sales Executive in Uxbridge, England (UK)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Xerox full-time (More than 10 years)

    Pros

    Company trust employees to work from home and manage your own diary if in sales, a lot of on-line learning to develop yourself, great people to work with, safe job, good team environment which is encouraged inside and outside work. New UK MD is dynamic and is very hands on.

    Cons

    We have had no pay rise in 5 years, too much admin is placed on sales which has been an ongoing frustration for years and results in vastly reduced time to see your clients, new SAP system which was supposed to improve processes has made things worse, getting bogged down with invoice queries due to to inept systems, car allowances are due to go down shortly (even though they haven't been reviewed for 13 years). Lack of legal resource frustrates clients and internal staff alike, and delays deals.

    Advice to Management

    Bring billing back to the UK to prevent so many customer complaints. Commission structure changed January 2014 which makes it totally impossible to calculate what commission you will earn in a deal due to complex calculations based on profit, which you don't know when putting the deal together - give sales appropriate pay and a simple commission calculation you can understand what you will earn.


  8. It's ok. Very strong heritage and culture, used to be a bit old fashioned but with exciting changes in recent years

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Manager in Uxbridge, England (UK)
    Former Employee - Human Resources Manager in Uxbridge, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Xerox full-time (More than 3 years)

    Pros

    work life balance and compensation is ok; recent changes have brought many more opportunities for personal development

    Cons

    some senior managers have stayed way too long and more ideas from the outside are needed. Loyalty and service years used to be very high and as a result sometimes the company was too inward looking.

    Advice to Management

    Bring in more senior leaders from outside the company and help them succeed. Their ideas and input will help find new ways of working and generating business. Avoid the 'not invented here' syndrome.


  9. Good initiatives but very poor management who dont know what they want

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Relationship Manager in Uxbridge, England (UK)
    Current Employee - Business Relationship Manager in Uxbridge, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Xerox full-time (More than 3 years)

    Pros

    people are great, work/life balance can be great

    Cons

    poor management, IM deliver to themselves, not to the business...lost focus in what is important, not sure if they are even making a profit or not

    Advice to Management

    get a clear strategy and follow it, go back to investing in your people and great ideas, thats what made you great!


  10. Helpful (1)

    Not a positive experience as far as the career progresion is concerned

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Uxbridge, England (UK)
    Former Employee - Anonymous Employee in Uxbridge, England (UK)
    Doesn't Recommend

    I worked at Xerox full-time (More than 5 years)

    Pros

    european reach variety of IT platforms - although most is outsourced now some nice people around - but they are also worn down or waiting for pension

    Cons

    career progression does not exist in 5 years of my time i had no pay rise, as a result my benefit package got decimeted by 20% 'you can get the next job mister and more responsability, but no pay rise!!'

    Advice to Management

    start telling the truth to the staff please! and stop abusing people just because you can! i think this company needs a srtong workers union as the management is unable and not interested to look after the employee.


  11. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Uxbridge, England (UK)
    Current Employee - Anonymous Employee in Uxbridge, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Xerox full-time (More than 3 years)

    Pros

    An exciting place to work

    Cons

    Not applicable - a dynamic environment



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