Xoom

  www.xoom.com
  www.xoom.com

Xoom Reviews

Updated September 4, 2014
Updated September 4, 2014
12 Reviews
2.9
12 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
John Kunze
7 Ratings

Employee Reviews

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  1.  

    Financial

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xoom full-time (less than an year)

    Pros

    The company has great culture, everyone is approachable. Very good atmosphere!

    Cons

    Wish have more learning opportunities here. But overall no too much cons if you are looking for work life balance and stability.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Xoom is a fantastic place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Xoom full-time (more than 3 years)

    Pros

    The management is genuine and highly skilled. Humility and doing right are principles actively fostered and practiced. The people are smart. Ingenuity and initiative is valued and supported.

    Cons

    Pay isn't as high as other places right now for equivalent positions.

    Recommends
    Neutral Outlook
  3. 1 person found this helpful  

    So far great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in San Francisco, CA
    Current Employee - Project Manager in San Francisco, CA

    I have been working at Xoom full-time (less than an year)

    Pros

    Xoom is a very open minded workplace. Your peers are all encouraging and helpful. Nice to have a mentality of helping each other rather than competing with each other.

    Cons

    The company has grown faster than it has been able to adjust itself to it. It's like being in a medium company with the mentality of a small one. Everybody wants to be involved in everything, even the CEO is involved in the smallest details. Just like if it still was a small start-up.

    Advice to ManagementAdvice

    You need to start letting go, trust your managers and staff, if you hired them it should be because they are capable of moving the business forward.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in San Francisco, CA
    Former Employee - Project Manager in San Francisco, CA

    I worked at Xoom full-time (more than an year)

    Pros

    Dynamic group. Interesting technology and very scrappy attitude

    Cons

    slow product lifecycle. Technology not the greatest.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 3 people found this helpful  

    Disappointing company and management team, think it over twice before you decide to work for them!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Xoom full-time (more than an year)

    Pros

    It is a good place to learn new skills and there is a good working environment with peers. Good benefits: commute, health and others. Good economic rewards if you refer a friend for a new position.

    Cons

    No recognition of achievements and a very weak performance review process. There is no opportunity to grow in the organization. Poor leadership, bad listeners and very hierarchical structure. A lot of criticism of what other teams do.

    Advice to ManagementAdvice

    Are you doing what is best for the company?

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Only been here a month but so far I LOVE it!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Security in San Francisco, CA
    Current Employee - Information Security in San Francisco, CA

    I have been working at Xoom full-time (less than an year)

    Pros

    Great people. Everyone I have met is really friendly and competent. I love working with smart people. It makes you bring out your A game. John, the CEO, is very involved with all apsects of the company and is very approachable.

    Cons

    None so far. We'll see as time goes on but so far the job, the people and the company rock!

    Advice to ManagementAdvice

    Keep doing what you are doing!

    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    Look here if you are desperate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA

    I have been working at Xoom full-time (more than an year)

    Pros

    Decent equity options for all

    Cons

    A very pyramid structure
    There is one or two competent executives, but the rest are a drag
    Culture is very bad, there are some old timers being rewarded for their loyalty. No skills whatsoever

    Advice to ManagementAdvice

    None, they are the problem. To the board, perhaps fire them all

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Senior Software Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in San Francisco, CA
    Current Employee - Senior Software Engineer in San Francisco, CA

    I have been working at Xoom full-time (more than an year)

    Pros

    Managers understand that employees are the most valuable asset to the company and treat them appropriately
    We striving to improve the life of immigrants in the US by providing the best service at the lowest price. We are breaking the monopoly of money transfers companies who charge ridiculous fees and it really feels like you are making the world a better place here
    Management proactively works to improve quality of work environment
    We work within an agile environment and have the capability to structure our process in a way that works for us
    good work life balance
    The company has been growing a lot, but it still feels like a smaller company. For example the CEO is on a first name basis with everyone.
    Previous reviews seem outdated and inaccurate. Our IT department is now a top notch outfit and engineers all work on a newly renovated floor with high celiings and lots of light. Mid level management strives to shield engineers from extra fluff so we can focus on work

    Cons

    need more paid vacation days
    could use an upgrade on the free food (too much hydrogenated/palm oil). Could use more fresh items stocked regularly
    no 401k matching policy

    Recommends
    Positive Outlook
    Approves of CEO
  10. 5 people found this helpful  

    Like others said, Xoom is not a decent company for engineers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in San Francisco, CA
    Former Employee - Software Engineer in San Francisco, CA

    I worked at Xoom full-time (more than an year)

    Pros

    - SF downtown location
    - normal hours

    Cons

    - engineers are treated like second-class citizens
    - lower than average pay
    - incompetent mid-level management
    - work environment is uncomfortable. It's like sitting in a closed box, no windows, low ceilings, old furniture, etc. If anyone has ever worked for a typical tech company in silicon valley, I bet you won't like the work environment at Xoom.

    Advice to ManagementAdvice

    Really should watch some mid-level managers, some of which are arrogant and mean to engineers.

    Doesn't Recommend
  11. 7 people found this helpful  

    The company doesn't treat their employees with respect.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Xoom

    Pros

    Most of the non executive personnel were quite capable and conscientious. The company used to be a nice place to work. Most people seemed to enjoy working there.

    Cons

    Senior Management is very poor regarding communications and are slow to act. Termination of employees is very unprofessional. The HR Manager was inept as well.

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