YP Reviews

Updated October 29, 2014
Updated October 29, 2014
448 Reviews
2.7
448 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
YP CEO David Krantz
David Krantz
215 Ratings

Review Highlights

Pros
  • There are a lot of talented people who work there and the work life balance is great (in 23 reviews)

  • Currently good benefits but they may be changing as a union agreement expires shortly (in 26 reviews)


Cons
  • Upper management has been also made aware of these issues and still nothing is done (in 23 reviews)

  • sales reps handle EVERYTHING from beginning of sale to the end (in 19 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place, Great Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at YP full-time (less than an year)

    Pros

    I've enjoyed my time with YP thus far. Everybody is friendly and helpful. It's still growing so I'm excited to see what it will grow into in a few years, but its great to be apart of an upstart.

    Cons

    I've heard of temps working here for two years without being hired on which seems quite unfair. Doesn't seem like there's much room to move up.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    good technology company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at YP

    Pros

    work with latest technology, good people

    Cons

    slow growth, focused only on one product/domain

  3.  

    Baptism by fire

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Detroit, MI
    Current Employee - Account Executive in Detroit, MI

    I have been working at YP full-time (more than 5 years)

    Pros

    Great colleagues, excellent pay--if you're successful which fortunately I am.

    Cons

    Out of touch management & upper management. Still fighting the print stigma and trying to sell a digital product

    Advice to ManagementAdvice

    Get your sales people some up to date digital products!

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Treated customers poorly for too long

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at YP

    Pros

    Decent hours and great experience

    Cons

    Pushing a dying advertising medium and not treating customers as they should.

    Advice to ManagementAdvice

    Do what is right for the customer and you won't lose money hand over fist.

    Approves of CEO
  6. 2 people found this helpful  

    Monetary rewarding, solid company, learned a lot about selling advertising. Sometimes a very hostile environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager II in Louisville, KY
    Current Employee - Account Manager II in Louisville, KY

    I have been working at YP full-time (less than an year)

    Pros

    Great pay ( compensation) and good benefits. I liked where the company was going in terms of product and services. Overall management was good, but too many times informed sales reps to sell a promotional product the 11th hour or the rep was informed "you need to do a task" at the 11th hour and destroy a day of appointments and customer meetings and if you don't you will get written up or fired.

    Cons

    Retaining customers that were sold incorrectly by the previous rep or manager and who were very upset.

    Advice to ManagementAdvice

    Use a good balance of positive and negative motivation. Too much one way or the other is not good. Inform sales reps with more notice of policies and procedures. Make sure sales rep understands the overall sales process.

    Doesn't Recommend
    No opinion of CEO
  7. 2 people found this helpful  

    Great Opportunity but be prepared

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Media Consultant in Birmingham, AL
    Current Employee - Media Consultant in Birmingham, AL

    I have been working at YP full-time (less than an year)

    Pros

    Great training, good commission structure, benefits good

    Cons

    High turnover, only 2 out of 10 stick it out, Churn and burn approach on selling, it's a numbers game. Any true telesales professional would probably have a hard time adapting to the shotgun approach from the outset.

    Advice to ManagementAdvice

    Rather than telling salespeople that they are paying rent on their desk and having sales managers saying "Go make me money" try to foster an environment where people are appreciated instead of disposable would greatly increase sales. When people are appreciated they do more than expected. Basic life lesson. Treat people as though they already are the what you want them to be and they will become it to please you.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    Great Co-Workers and Environment, Headed Downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at YP

    Pros

    Great pay until the new Union Contract passes.
    Great Co-workers
    Flexible Schedule - Basically set your own schedule as long as your appointments are valid
    Company Outings and parties

    Cons

    Pay cut coming soon
    Great products, but fighting to keep the print is a nightmare
    Management is becoming cut-throat

    Advice to ManagementAdvice

    We're a marketing and advertising company...spend more money marketing our products in all markets, not just the big media markets. It would help to have a prospective advertiser call in sometime instead of cold calling all the time.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    good change to learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Glendale, CA
    Current Employee - Software Engineer in Glendale, CA

    I have been working at YP full-time (more than an year)

    Pros

    I joined as fresh graduate, and it's a good place to learn.

    Cons

    People not as passionate about technology as I expected.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Great place to work! Many opportunities!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at YP full-time (more than 3 years)

    Pros

    Pay is awesome, work for what you earn!! Leadership has done a great job with turning YP from a legacy AT&T company to a top digital advertising company!!

    Cons

    No cons! However, having a telecommuting option would be nice!

    Advice to ManagementAdvice

    Keep doing what you are doing!! We are a sustainable company with great opportunity to help businesses grow with the best offerings in digital advertising!

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    It's was stressful

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at YP

    Pros

    Good people
    Good product
    Gives a lot of resources.

    Cons

    Have to be motivated to call millions of people to sell them advertising.

    Advice to ManagementAdvice

    Keep it up.

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