YP

www.yp.com
Employer Engaged

YP Reviews

Updated February 27, 2015
Updated February 27, 2015
543 Reviews
2.8
543 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
YP CEO David Krantz
David Krantz
263 Ratings

Review Highlights

Pros
  • There are a lot of talented people who work there and the work life balance is great (in 23 reviews)

  • Currently good benefits but they may be changing as a union agreement expires shortly (in 26 reviews)


Cons
  • Upper management has been also made aware of these issues and still nothing is done (in 24 reviews)

  • sales reps handle EVERYTHING from beginning of sale to the end (in 20 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Great company for now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at YP full-time (more than 5 years)

    Pros

    Pays well. Large national company with good benefits. Lots of support. Unionized sales force so it's hard to get fired.

    Cons

    The company's internet products are not competitive in the marketplace. They charge too much for their Google Adwords campaigns. The only way you can sell an advertiser is if they don't know anything about SEM. If you have a savvy advertiser, they will easily identify the flaws of the SEM products and will not buy. This company is going to be in some trouble because as print dies, they cannot evolve fast enough on the internet. The only good product they have is YP.com

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful  

    great income,,,,expect micromanagement!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at YP

    Pros

    Salary, commissions, and bonus can exceed 100k for top producers!

    Cons

    Office at 745 and 4pm every day, great if you live within 5 minutes of office, a nightmare if you don't .
    Management doesn't care if you are a top performer,,,they want you to post you sales everyday.
    (Make you walk to board and post in meetings )
    support is overseas and doesn't understand requests.

    Advice to ManagementAdvice

    Allow top performers to work from home.
    Stop games of posting numbers on boards and managers playing dictator s.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Excellent Opportunity to Build Your Business and Make Great Money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Digital Sales Executive in Philadelphia, PA
    Current Employee - Digital Sales Executive in Philadelphia, PA

    I have been working at YP

    Pros

    I like that the commission structure and bonuses allow for people who do well to really make amazing money. The activity and work that you put into this directly connect to your results and sales. The best way to go about this job is to treat it as your own, as if you are a business owner. You can either wake up early, plan your day out, make your calls, and close your deals or you can be lazy and not manage your time well and fall behind in activity. It's not the easiest job, you can make 50 calls and not get a single meeting and the next day make 50 and get 5 meetings, completely random. Ultimately, you have no one to blame but yourself if you fall behind and pick up bad habits. Another pro is that you can literally work with any size business. We have clients that spend $60 a month to $50k a month, there is no business you can't find a solution for. It makes the prospecting endless. Territory is open compared to assigned territories in other sales jobs. The results are easy to track. You can pull up your client's info and see exactly what kind of leads they are getting and show them how you are helping them. I enjoy the perks like the car allowance, lap top, cell phone, and ipad. Not every sales job out there offers these things, and it's great to see a company willing to provide those which normally would come out of your pocket. The training was amazing! It was in sunny California and you can tell they are really pushing for a fun, upbeat, and POSITIVE work environment. The benefits are pretty good, no complaints. Good work is constantly getting a shout out. Budgets are very fair.

    Cons

    Older reps can really be debbie downers. They are use to old habits, old business practices, and old commission structures. They actually give you a heads up in training to avoid these people because all they are going to do is have you second guessing your job choice and ultimately messing with your work attitude. Depending on what team you end up on the micro managing can be moderate to intense, luck of the draw. Cancellations affect you in a really big way even if it's totally out of your control, so that can really mess your numbers up. Culture also varies depending on what office you are in. If people search YP complaints online, it can get ugly. There are a lot of past and current reps who will tell a client anything to get the sale and it ends up being bad for the company in the end.

    Advice to ManagementAdvice

    Like I mentioned above, I treat this job like my own business. When it comes to management, I look to them to be more of my quarterback versus a boss that I'm forced to report to. Suggest things to help my business, help with a difficult close, answer my questions. Let me run my business and intervene when necessary, basically. Could probably do away with the daily reporting/calls by simply giving your numbers for the week once a week on Monday or Friday. Outlook calendar covers what my day looks like so no need to go over it unless I need help with a meeting. The culture could also improve by incorporating more office events like team lunches or happy hours.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 2 people found this helpful  

    Worked there for approximately one year after they acquired the company I was working for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Advertising Sales Representative in Cincinnati, OH
    Former Employee - Advertising Sales Representative in Cincinnati, OH

    I worked at YP

    Pros

    The overall compensation package was competitive.

    Cons

    Organizational changes compromised any sense of job stability.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Things change frequently

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Graphic Designer in Glendale, CA
    Current Employee - Graphic Designer in Glendale, CA

    I have been working at YP full-time (more than a year)

    Pros

    I like my coworkers a lot, and there's free snacks.

    Cons

    There's very little room to grow in some departments, especially "A1 level" jobs like customer service and graphics.

    Advice to ManagementAdvice

    Allow more room for growth and development, reward those who obviously work harder than others.

    Recommends
    Negative Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Good work/life balance
    Dedicated to Agile development methodology.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at YP

    Pros

    Work life balance
    Good people to work with

    Cons

    Out of touch management
    Not very innovative

    Recommends
    Neutral Outlook
  8.  

    Fun company with great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at YP

    Pros

    There are some great smart and fun people in this company that you work with, which makes each day at work fun and interesting. Salary is comparable to other tech companies in the area.

    Cons

    Benefits are pretty standard and you would expect more from a "tech" company.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Employees are disposable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Directory Advertising Sales Representative
    Former Employee - Directory Advertising Sales Representative

    I worked at YP

    Pros

    Excellent commission bonuses based on performance. Paid Holidays, 2 week paid vacation first and after 7 years increases to 3 weeks, union represented CWA., Advancement Opportunities, Digital Products sold nationwide, Print sold in 22 states, good office atmosphere, excellent upper management, company cover all travel expenses

    Cons

    Some1st and 2nd level managers are not qualified enough or experienced enough, Sales manager have a hard time following the contract with the union, Lots of travel, at the least 50% more like 65%, health care benefits are not worth having- expensive, employment is very impersonal- you are just one more. They will hire you, uses you, squeeze the last drop out of you and then dispose of you essentially there is an "employees are disposable" attitude.

    Recommends
    Negative Outlook
  10.  

    New Sales more important than people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Premise Marketing Consultant in South Florida, FL
    Former Employee - Premise Marketing Consultant in South Florida, FL

    I worked at YP

    Pros

    Potential Income, Work schedule, Benefits

    Cons

    Everyday harassment about new sales. Forget about increase to current advertisers, a new $30 sale is more important to this company.

    Advice to ManagementAdvice

    Remember to take care of your sales force as well as your current customers, not just where the next new sale is.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Senior Media Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Media Consultant in Whitestone, NY
    Current Employee - Senior Media Consultant in Whitestone, NY

    I have been working at YP full-time (more than 5 years)

    Pros

    Compensation,Product Mix, ability to communicate with senior leadership team. i have the ability to work independently to get the job done.

    Cons

    Like any sales job its a challenge every day to cold call and service your customers.

    Advice to ManagementAdvice

    Continue to allow your feet on the street to communicate with you openly.

    Recommends
    Positive Outlook
    Approves of CEO

Work at YP? Share Your Experiences

YP

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.