YP Reviews

Updated July 2, 2015
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2.9
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Recommend to a friend
Approve of CEO
YP CEO David Krantz
David Krantz
314 Ratings

Pros
  • Overall work life balance is good (in 23 reviews)

  • Good benefits and work location (in 26 reviews)

Cons
  • no diversity in upper management (in 24 reviews)

  • Inconsistent goals for sales reps (in 20 reviews)

More Pros and Cons

666 Employee Reviews

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  1. Manager Level 1

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO

    I have been working at YP full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Clear objectives, if you work work hard able to max out bonus

    Cons

    the health benefits are not the greatest, After AT&T split ties YP enacted their own health and there are large co-pays

    Advice to Management

    I do not have any advice for Management, they are doing a great job motivating

    YP Response

    Jul 2, 2015Recruiting Business Partner, Programs

    Thank you for your 5 years of dedication to YP! We appreciate your honest feedback as we are always working on improving.


  2. Helpful (7)

    Account representative premise

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at YP full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Pay, benefits, vacation, car allowance , allowed me to provide for my family for many years- was a better job still ok-

    Cons

    Major company transition-Inconsistent management - one day we're going one way the next day another way! Hard to follow. management intimidation- a little works then it just makes you mad . .not a 40 hr a week job- much more -decreased commissions - BAD commission model - half of it is funny money to be taken back at the end of the year if you don't make quota. - managements way to weed out low performing reps. short term desperate mentality from top executives to make a number for an IPO- salesforce.com funnel which is a full time job cutting into doing the real job of sales and properly prepping for the sale--- products that don't deliver therefore emphasis on new customers to make up for loss- why loss? Because customers investment is high and return is low and in many cases the expense of the advertising can't be justified -- then customers cancel. Which equates to loss. Then you're chasing more customers and the cycle continues. Really a sad state of affairs -part of it is the world is changing to be more digital and yp is trying to be a big player after being print focused for years but there's no staying power with our digital products - not at a high tkt level anyway-Too much competition- doing a better job.

    Advice to Management

    The climate is pitiful and desperate- mgmt. needs the number today- right now - drop everything what did you sell in the last 5 min and what are you selling in the next 5 min- ridiculous- stop focusing on new sales focus on stuff that is going to work!!! And you won't have to fight the churn issue
    Listen;: Our biggest competition threat is smaller local companies that utilize local expertise for SEO along with SEM - techies that follow up in person after the sales reps sell the product is the innovative way to go. We need to do this for our survival-The bigger companies are hiring this type of service - and if we want the big sales - this is what we must provide. Trust me I hear it all day long - make the change and let's win this thing over- we tout premise reps for feet on the street - let's be the first large co to tout tech support follow up on premise- this equates to each sales rep team of 3-4 have a LOCAL tech support person who visits customer after the sale! The bigger companies or existing companies have already had an experience with us - and are aware of our capability- introduction of this would be a game changer-

    YP Response

    Jul 2, 2015Recruiting Business Partner, Programs

    Thank you for your 8 years of dedication to YP! We appreciate your honesty and offer a comprehensive survey to collect additional feedback if you'd like. Please email us at JoinUs@yp.com.


  3. Helpful (1)

    Customer Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Southfield, MI
    Former Employee - Customer Service Representative in Southfield, MI

    I worked at YP full-time (More than 10 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Great pay, good benefits. Nice having holidays off with pay

    Cons

    Your job might go away

    Advice to Management

    Be honest to employees

    YP Response

    Jul 2, 2015Recruiting Business Partner, Programs

    Thank you for 10 years in the YP workforce! We are always working on improving and appreciate your feedback. If you'd like, you can fill out a more comprehensive survey, which will allow us to take ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Former sale associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tucker, GA
    Former Employee - Anonymous Employee in Tucker, GA

    I worked at YP (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    When I started the pay was excellent. Work Life is great

    Cons

    Pay structure changed. Bonuses are very difficult to understand. They are not transparent in what you will actually be paid.

    Advice to Management

    I left on a sour note. I was scammed out of 10s of thousands of $


  6. Helpful (1)

    Media consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Consultant in San Francisco, CA
    Current Employee - Media Consultant in San Francisco, CA

    I have been working at YP

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good benefits good people to work advancement oportunties

    Cons

    All ways in emergency mode, insufficient training,

    Advice to Management

    Set realistic goals and be proactive not reactive. Need to change fulfillment process and pay reps more


  7. Great potential for income and future of YP

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AREA SALES MANAGER
    Current Employee - AREA SALES MANAGER

    I have been working at YP

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    YP has best-in-class digital products, forward focused company, and excellent income opportunity.

    Cons

    It's a digital company so things change very rapidly, sometimes it's difficult to keep pace.

    YP Response

    Jun 29, 2015Recruiting Business Partner, Programs

    We love your enthusiasm! Thank you for your review.


  8. Great Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Southfield, MI
    Current Employee - Account Executive in Southfield, MI

    I have been working at YP full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Incredible opportunity for a hard working focused business professional

    Cons

    if your not focused you will not succeed

    Advice to Management

    continue to become unified in expectations


  9. Media consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Consultant in Phoenix, AZ
    Current Employee - Media Consultant in Phoenix, AZ

    I have been working at YP full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    High energy,High work ethic ,High commissions, good salary with a car bonus!!

    Cons

    Not for everyone , very pressured when not hitting your numbers but I have never been in that boat.


  10. Helpful (3)

    Regional sales rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional in Lexington-Fayette, KY
    Current Employee - Regional in Lexington-Fayette, KY

    I have been working at YP full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    unlimited income, great benefits, great co workers (reps)

    Cons

    too much micro mgmnt. Not enough time to sell due to mtgs and training and being trapped in the office.

    Advice to Management

    let us sell

    YP Response

    Jul 2, 2015Recruiting Business Partner, Programs

    Thank you for your 5 years of dedication to YP! We appreciate your honesty and offer a comprehensive survey if you'd like to provide additional feedback. Please email us at JoinUs@yp.com.


  11. Helpful (1)

    YP

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at YP full-time (More than 5 years)

    Approves of CEO
    Approves of CEO

    Pros

    Pay is great. Large company. Lots of clients. Great coworkers. Good benefits. Learn a lot about local businesses.

    Cons

    Lots of sales pressure and micromanaging.



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