YP

  www.yp.com
  www.yp.com

YP Reviews

Updated November 24, 2014
Updated November 24, 2014
462 Reviews
2.7
462 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
YP CEO David Krantz
David Krantz
224 Ratings

Review Highlights

Pros
  • There are a lot of talented people who work there and the work life balance is great (in 23 reviews)

  • Currently good benefits but they may be changing as a union agreement expires shortly (in 26 reviews)


Cons
  • Upper management has been also made aware of these issues and still nothing is done (in 24 reviews)

  • sales reps handle EVERYTHING from beginning of sale to the end (in 20 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    hard work--company is always changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Memphis, TN
    Former Employee - Sales Representative in Memphis, TN

    I worked at YP full-time (more than an year)

    Pros

    decent salary and benefits--good work family ratio

    Cons

    outsourcing projects to third party vendors is killing the company--still pushing outdated yellow pages concept

    Advice to ManagementAdvice

    focus on hiring quality employees instead of more meagerly paid rookies

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Great place to learn, great people to work with, must have thick skin.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at YP full-time (more than an year)

    Pros

    Lots of freedom to write your own paycheck--hard efforts will result in higher pay. No day is ever the same. Company promotes from within.

    Cons

    Dealing with questions like, "whats YP?" "does anyone use that?" Well yeah, i'm employed by it.

    Often have to deal with the ramifications of past employees mistakes.

    Positive Outlook
    Approves of CEO
  3.  

    Senior Product Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager
    Current Employee - Product Manager

    I have been working at YP full-time (more than 3 years)

    Pros

    YP senior management is aggressively moving away from their strong dependence on the old yellow pages Print book. They are putting a lot of focus on their digital products. They are also focusing a lot on strengthening the YP brand so that the general public is more aware of this transition via commercials, PR and sporting event sponsorships. Last but not least a very talented work force and relaxed culture.

    Cons

    As a result of the strong push to transition to digital the company seems to be a lot less stable. I think many are worried about there job security as so many have been let go over the past two years. There also seems to be a push to bring in new blood and new ideas. This has resulted in the loss of a lot of valuable experience.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Glendale, CA
    Former Employee - Anonymous Employee in Glendale, CA

    I worked at YP full-time (more than 5 years)

    Pros

    Great coworkers, managers and higher management. Very casual and flexible environment.

    Cons

    Easy to get stuck in the same position for years.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Baptism by fire

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Detroit, MI
    Current Employee - Account Executive in Detroit, MI

    I have been working at YP full-time (more than 5 years)

    Pros

    Great colleagues, excellent pay--if you're successful which fortunately I am.

    Cons

    Out of touch management & upper management. Still fighting the print stigma and trying to sell a digital product

    Advice to ManagementAdvice

    Get your sales people some up to date digital products!

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7.  

    YP.com work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Digital Marketing Consultant in Pleasanton, CA
    Former Employee - Digital Marketing Consultant in Pleasanton, CA

    I worked at YP full-time (more than an year)

    Pros

    Challenging and always changing - Winners Mentallity - Keep moving and open to changes

    Cons

    Must follow through on customer commitments - meet all requirements and exceed results

    Advice to ManagementAdvice

    Make sure Marchex delivers as promised, 3rd party may not always be the best solution for customer

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great place to work!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at YP

    Pros

    Dynamic place to work. Great leadership. Diversity!

    Cons

    Relatively High Turnover can be improved.

  9. 4 people found this helpful  

    Spiraling Into The Abyss!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at YP full-time (more than 10 years)

    Pros

    The pay & benefits are excellent!

    Cons

    Micromanagement up the wazoo! It makes no sense to travel to another office just to make call outs, if you've had an appointment closer to another office. The Managers are only concerned about making THEIR bonus--not yours! You could sell something that belongs to a different market and get berated because the numbers won't reflect in your Manager's numbers. What difference does it make? It shouldn't as the COMPANY still makes money. Poor execution. Some products don't work and they are expensive. Having sales goals to sell all media products (digital, print, and direct junk mail) makes no sense. Why not just have a $$ sales goal that would be fair? Who is minding the Managers? It seems when a customer complains, the Managers are not to be found. They are hiring younger and younger people and not career types as they used to hire. Hence, inexperienced, frustrated salespeople and a VERY HIGH TURNOVER. Why does Management not really examine how much it costs to hire an employee and keep them versus continual hiring? I've applied for a couple of internal postings and nobody even got back to me. Pitiful. Accounts are not protected. They get hijacked right out of your assignment without any notice. As it was when this company was AT&T, they have way too many Managers, and not enough rank and file workers. The ones selected for inside positions are slotted into them. They have already been chosen. Some of the hierarchy Management have resigned from this company--this should be a BIG CLUE!

    Advice to ManagementAdvice

    Please consider chopping your Management ranks if you want to be around. The phones are ringing in this office! This is not a good sign that your company is doing well or will have too much longevity. Consider realigning your Management team back down to the Sales ranks instead of slotting them into some "created" position. If they can't sell, move 'em out. Get some intestinal fortitude. Very simple really.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    good technology company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at YP

    Pros

    work with latest technology, good people

    Cons

    slow growth, focused only on one product/domain

  11. 2 people found this helpful  

    This company is a falling star

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at YP full-time (more than 5 years)

    Pros

    The company is a shadow of what is used to be.

    Cons

    The company is under a lot of stress.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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