YP Reviews

Updated August 27, 2015
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777 Employee Reviews

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  1. Helpful (3)

    Advertising Marketing Consultant (Premise)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advertising Sales Consultant in San Francisco, CA
    Current Employee - Advertising Sales Consultant in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at YP full-time

    Pros

    good location with parking downtown, car allowance, fellow workers friendly

    Cons

    Management are micro managers and despite attempts to make it a positive, fun place to work cannot help themselves and resort to fear and punitive measures to reach targets not based on reality. The money has declined rapidly over the years and they are now finding it difficult to hire. There is a churn and burn mentality for the new media reps to the point where you wonder if it is worth getting their names as they probably won;t last. They tend to move older workers out and are hiring more kids out of college with no experience. A lot of time wasted on paper and computer work ...oh and a lot of meetings and training at in appropriate times with lack of notice.

    Advice to Management

    hire better managers, manage with positive reinforcements, improve take home pay and benefits, adhere by the rules that have been set up with the union...yes there is a union.... not typical...but in this environment they are needed as fairness is not a priority. Get our of the way of the sales force...the support staff should be for the sales and not the management...let us get our and sell and make the processes simple.


  2. Helpful (5)

    Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Director in Glendale, CA
    Current Employee - Executive Director in Glendale, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at YP full-time (More than a year)

    Pros

    Good technology, good work-life balance. Not much expectation of results or change

    Cons

    Extreme disconnect between management vision and rank and file. Demotivated and burned out staff. Very intolerant of risk.

    YP Response

    Jul 24, 2015 – Recruiting Business Partner, Programs

    We appreciate your feedback and we are always working on improving. To provide additional feedback please email us at socialmedia@yp.com.


  3. Helpful (5)

    Don't Be Fooled

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Sales Executive
    Current Employee - Digital Sales Executive
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at YP full-time (Less than a year)

    Pros

    Opportunity to make a ridiculous amount of money if you devote your whole life.

    Cons

    The positive reviews on here are clearly generated by upper management. This job has been described as "soul sucking" and there is virtually no accepted work/life balance. Drop everything and do it now. There is no support and if you do manage to sell something it takes excessive effort to get it fulfilled correctly if it ever does. Very hard to be transparent with customers due to limited training. Overall, very disappointing and not worth leaving a good career.

    Advice to Management

    Be more proactive than reactive and let reps sell.


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  5. Helpful (5)

    Ok company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Media Consultant in Tucker, GA
    Former Employee - Media Consultant in Tucker, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at YP (More than a year)

    Pros

    Basic base + benefits, good sales position for entry level

    Cons

    Since AT&T sold it to Ceberus, it was and is all downhill. Slash in commission structure, cuts in medical benefits and competition has made yp a hollow shell of what it was 10 years ago

    Advice to Management

    Quit constantly trying to reinvent the company logo, customers and employees. Stop the asin-nine monthly meetings cowtowing how great and productive upper management has been and focus more on morale building and improving sales employees by giving them something they can use.


  6. Helpful (3)

    Going downhill

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Directory Sales Executive in Melbourne, FL
    Former Employee - Directory Sales Executive in Melbourne, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great coworkers and some of the low level managers.Pay used to be very good but has diminished over time. May still be able to make a living.

    Cons

    Stressful work environment. Commissions are becoming harder and harder to obtain. Management treats employees very poorly. The Yellowpages books are about to die but the digital offerings are not great.

    Advice to Management

    At least treat people like human beings. Everyone is trying to get ahead in life. Stop reminding them that they will be fired all the time.


  7. Helpful (4)

    Bellsouth Advertising and Publishing/ (Now YP)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Atlanta, GA
    Former Employee - Sales Representative in Atlanta, GA
    Doesn't Recommend
    Negative Outlook

    Pros

    1. Short-term, the culture and compensation aren't bad, but in the long term it's a dying business, 2. Learn the craft here and take the chops with you when you leave. 3. Culture used to be familial/paternalistic on the surface, cutthroat behind the scenes. That's changed a little-- but only in that it's less hypocritical. 4. They invest reasonably well in training people up front

    Cons

    Do you remember the last time you used a telephone directory? They aren't even in hotel rooms any more. This business was based on a dying paper-based business and hasn't completely figured out the digital world. If you enjoy dog-eat-dog (and some people do) that's what's evolving here. Welcome to Glengarry Glenross. There are a lot of old-school processes and techniques that no longer apply. Sometimes being the people who invented the old SOP isn't a good thing when the environment changes radically.

    Advice to Management

    The product no longer has the ROI it did even 10 or 15 years ago. Need to shake up everything from recruiting to customer service to compensation plans.


  8. Helpful (1)

    Compensation & Management - San Jose

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Premise Representative SAN Jose Ca in San Jose, CA
    Current Employee - Premise Representative SAN Jose Ca in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Flexible Schedule. good benefits. Union protection.

    Cons

    Management has too may meetings. Department s don't work together. Sales has to do everything. Compensation plan hard to understand.

    Advice to Management

    Less meetings. Help sales reps with sales calls and problems with various divisions. Shouldnt have to take a loss if customer doesn't renew.


  9. Technically Challenging, but uncertain future

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO

    I have been working at YP full-time

    Pros

    My position at YP offers me the opportunity to wear several different technical hats. Our applications span the range from .Net MVC to node.js/angularjs, sql server, cassandra, redis, git, svn, and more recently Docker. We're always open to new technologies and applying them to solve problems. There's a lot of room for technical growth and control over the direction of the application. Work/life balance is also very good, with flexibility in work schedules and the ability to work from home.

    Cons

    There's a cultural divide between the San Francisco and Glendale offices, with the SF office often being treated as the forgotten step child. Also, compensation is not keeping up with industry standards in the bay area. Also, employee turnover has been a challenge in the past year or so. There is also a disconnect between the upper management in engineering and the day-to-day processes in SF, including the value provided by certain employees.

    Advice to Management

    You will continue to lose valuable employees unless you reevaluate the compensation standards, especially in the bay area.


  10. SEM Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good learning environment, fun coworkers.

    Cons

    Stale old-guard management. Slow moving.


  11. Helpful (2)

    Media Consultant

    Former Employee - Sales and Marketing Consultant in Concord, CA
    Former Employee - Sales and Marketing Consultant in Concord, CA
    Doesn't Recommend
    Negative Outlook

    I worked at YP (More than 3 years)

    Pros

    Hours are decent and ok.

    Cons

    Horrible Managers and meat grinder sweatshop sales job.



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