YRC Worldwide Reviews

Former Employee – worked at YRC Worldwide

Pros – My manager was great. Very understanding and a great motivator. No unnecessary overtime or weekend work. You put in your 40 hours, and you go home.

Cons – Senior management is a joke. Constant corporate restructuring without asking the people at the lower level about how these changes will affect their work. Senior managers spend much of their time on marketing gimmicks than actually doing real work. Corporate employees and field employees (teamsters) do not get along. It's very much a "we versus them" environment.

Also, people constantly asked me while I was working at YRC the same question: "I thought they [YRC] went bankrupt?"

Advice to Senior Management – Fire the entire senior management staff. Constant corporate restructuring, new logos, and new names don't equate to profits. Customers know it's a company in bad shape. Acknowledge the fact & focus on your service. More focus on production! Less focus on marketing and finance!

Former Employee – worked at YRC Worldwide

Pros – Easy hours and close location.

Cons – never getting a break from the phones

Advice to Senior Management – Make a bigger lunch room. 4 chairs for 20 people is unheard of.
Maybe a party where employees didn't have to bring food would be nice too

No, I would not recommend this company to a friend

Current Employee – been working at YRC Worldwide

Pros – Best co-workers in the world.
Challenging work
Freedom to try new ideas and management styles
Pay and benefits are great
James Welch is now CEO again

Cons – We just took the two biggest LTL companies and Jammed them together overnight.
Two separate and distinct operating cultures remain after the merge.
Terrible IT infrastructure.
Instead of adopting the best from each company, we have been caught in a senior management power struggle where the Roadway heritage made appointments just to axe the Yellow heritage and get their "guy" in there. That's great except their "guy" is sorely unqualified.

Advice to Senior Management – Keep it simple. Do away with the cheeky gimmicks to inspire one YRC culture, and try actual leadership. We pickup freight, move it, and deliver it. Support this fundamental truth with some 21st century IT infrastructure. Re-train our customer service department, or eliminate them and save a fortune in overhead. They end up calling the terminal on most calls anyhow. Staff a csr or two at each terminal.

Relax on the metrics accountability since it is inaccurate for the time being. Add some more tools that actually help in making operational decisions faster and more accurate. As it stands now, even the simplest tasks are working against us.

Yes, I would recommend this company to a friend

Current Employee – been working at YRC Worldwide

Pros – Reporting requirements are less burdensome than some of the other companies in the industry.

Cons – unstable finanacially, union employees, inability to demand a higher standard from employess, lack of visionary leadership and a poor perception of the company in the marketplace.

Advice to Senior Management – work to breather new life into the company by introducing new ideas, fresh blood on your frontlines and sell your vision for the future to the rank and file.

No, I would not recommend this company to a friend

Former Employee – worked at YRC Worldwide

Pros – The people (the rank and file) represent some of the best co-workers you may ever meet from a professional and personal standpoint.

Cons – Poor management at the top along with the arrogance of the Overland Park group brought down what could have been a great organization.

Advice to Senior Management – Hire and promote the best transportation people, regardless of previous company affiliation.

No, I would not recommend this company to a friend

Current Employee – been working at YRC Worldwide

Pros – Company wide communication
Benefits package
Good people

Cons – Instability of the company
No Advancement
Competition

Current Employee – been working at YRC Worldwide

Pros – They are very competitive with pay

Cons – this horrible economy has created alot of pandemonium

Advice to Senior Management – I think management should be more courteous

Yes, I would recommend this company to a friend

Former Employee – worked at YRC Worldwide

Pros – Coworkers are fun to work with and base pay is decent
It was a job when I needed one, when I found a better opportunity I took it

Cons – Poor management style
Unnecessarily Micromanaged (to death)
No opportunities for promotion or advancement
Company is financially unstable
Kaizen SOP works in manufacturing but not in a sales oriented organization

Advice to Senior Management – You pay for what you get. If you continue to offer low salaries and limited career growth opportunities you will continue to lose "Good People".

No, I would not recommend this company to a friend

Current Employee – been working at YRC Worldwide

Pros – Friendly work environment, some great people to work with.

Cons – Struggling financially, company on the brink for past 2 years. Salary and benefits cut. Still uncertain future.

Advice to Senior Management – focus on the basics.

Current Employee – been working at YRC Worldwide

Pros – Good benefits, decent compensation. Many good people in the organization from a people standpoint. Flexibility allowed when needed to take care of personal issues.

Cons – Financial instability of the company has led to an environment where you never feel your continued employment is secure no matter how good your job performance is.

Advice to Senior Management – Management should focus on the basics of the industry. Upper management seems to want to fix everything at one and focus on everything at once. When you focus on everything and everything is a top priority, nothing gets true focus.

No, I would not recommend this company to a friend