YRC Worldwide Reviews

Updated June 30, 2015
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105 Employee Reviews

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  1. Helpful (1)

    Customer Service

    Former Employee - Customer Service in Indianapolis, IN
    Former Employee - Customer Service in Indianapolis, IN

    I worked at YRC Worldwide full-time (More than 10 years)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great pay when it was Roadway. Roadway listened to their employees and considered their opinions. Great local team.

    Cons

    Yellow merger turned the customer service employees into machines that had to stick to scripts, then canned them all in favor of centralized customer service. Pay and hours reduced, company always felt unstable after merger.

    Advice to Management

    Roadway...go back in time and do not merge with Yellow!


  2. Dock supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dock Supervisor in Marietta, GA
    Current Employee - Dock Supervisor in Marietta, GA

    I have been working at YRC Worldwide full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    they benefits are great,graet chances of moving up in the company,conviniently located in marietta.

    Cons

    Hours are too long twelve hours are essasting,some of the workers are very rude and have a problem,following instrutions.


  3. Great pay but hard work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dock Worker in Greenville, SC
    Current Employee - Dock Worker in Greenville, SC

    I have been working at YRC Worldwide full-time (More than 10 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The pay is excellent for the work that you do, and the company has been a leader in that industry for a very long time.

    Cons

    The job can be very demanding physically. The work schedule is mainly night work.

    Advice to Management

    Separate Yellow and Roadway, everyone hated the merger!


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  5. Solid global transportation company....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Bensalem, PA
    Former Employee - Account Manager in Bensalem, PA

    I worked at YRC Worldwide full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good benefits, management, and advancement opportunities

    Cons

    One of the most competitive industries in the country

    Advice to Management

    Keep on "truckin'.....


  6. Helpful (2)

    The decline of a strong company of proud employees.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Carlisle, PA
    Current Employee - Anonymous in Carlisle, PA

    I have been working at YRC Worldwide full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The pay at YRC is not at the low end of the spectrum for LTL motor freight.

    Cons

    Pay has been slashed for labor and management. Pension--frozen. 401(k)--zero company contribution for the past 5+ years. Health benefits--continual rise of employee costs. Job security--non-existent. Advancement opportunity--slim to none. Upper management does not communicate nor ask for employee input. Reviews have not been completed for several years. This company is continually on the verge of bankruptcy yet is able to add to its already top-heavy structure of more and more highly compensated upper management positions commonly filled by cronies of those in the top positions.

    Advice to Management

    Ask for and at least consider input of employees. Understand the value of motivated people working toward common goals.


  7. Helpful (1)

    Lots of people who know nothing about trucking

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Linehaul-Over the Road Driver in Kansas City, MO
    Current Employee - Linehaul-Over the Road Driver in Kansas City, MO

    I have been working at YRC Worldwide full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Teamster union....There is nothing positive here at all. ..

    Cons

    Benefit have been cut....it now takes 4 years for 1 year on pension

    Advice to Management

    Put a owner operator in charge


  8. I love my job, I just wish I made more.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Super Resolver in Cheektowaga, NY
    Current Employee - Super Resolver in Cheektowaga, NY

    I have been working at YRC Worldwide full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friendly atmosphere, great upper managment.
    Room for advancement, but is somewhat limited.

    Cons

    Very low pay for what other companies offer

    Advice to Management

    Work to raise pay rate for permanent employees. Everyone is hired as a temporary employee making $11.50 an hour. They hint at the idea that you will get a raise going from temporary to permanent after the 6 month wait period, but you do not get a raise. I got a promotion and am now making $12.99/hour and found out there is another company that offers $16 starting rate for the entry level position. I love my job but the pay rate is making me look for work elsewhere.


  9. Helpful (1)

    Yellow and Roadway were better seperate.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Overland Park, KS
    Former Employee - Sales in Overland Park, KS

    I worked at YRC Worldwide full-time (More than 5 years)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Roadway's customer service was local and wonderful to work with on daily situations. The drivers were engaged with the reps and during driver meetings.

    Cons

    Not having customer service local has hinder YRC. Also mergering the sales teams together hurt the brand, people lost confidence. The bonue structure was set up where you could never make bonus.

    Advice to Management

    Listen to your customer service people, sales reps and drivers. They have their ear to the ground.


  10. Solid experience at YRC.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pricing Analyst in Overland Park, KS
    Current Employee - Pricing Analyst in Overland Park, KS

    I have been working at YRC Worldwide full-time (More than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Good people. Everyone gets together for lunch and after work. Good camaraderie. Good pay for the area. standard benefits. Good CEO. Good work life balance.

    Cons

    doesn't look like the company will have money to spend on raises. doesn't look like the company will have money to spend on new services, promotion, capital, etc

    Advice to Management

    Make a more clear career path for employees to follow


  11. Helpful (1)

    Harrasment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dock Worker in West Valley City, UT
    Former Employee - Dock Worker in West Valley City, UT

    I worked at YRC Worldwide full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Union benefits paid weekly health INS

    Cons

    Taking from employees and always asking for more



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