Yankee Candle

  www.yankeecandle.com
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Yankee Candle Reviews

Updated August 16, 2014
Updated August 16, 2014
198 Reviews

3.0
198 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Yankee Candle President, CEO, and Director Harlan M. Kent
Harlan M. Kent
116 Ratings

Review Highlights

Pros
  • Many intellegent people that really care about doing a good job and making a great product, (in 16 reviews)

  • 50% discount on wax offered to employees (in 8 reviews)


Cons
  • Too many made up and alterered rules and policies by upper management (in 15 reviews)

  • Spending the majority of the time worrying about the "secret shop" and making sure you pass (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Lynchburg, VA
    Current Employee - Manager in Lynchburg, VA

    Pros

    Great discount on candles, and great people to work with! It is an awesome part time job, and management willing to work around school schedules.

    Cons

    There is not a lot of hours, so it makes for a better part-time job, than a full time job. It is better for a second time job.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Loved almost everything

    Former Employee - Sales Associate At Yankee Candle  in  Arlington, VA
    Former Employee - Sales Associate At Yankee Candle in Arlington, VA

    Pros

    Honestly the best part of working for Yankee Candle are the customers. Amazing manager and co-workers. The manager would reward us for a beating goals out of his own pocket. Flexible hours

    Cons

    The DM made our lives miserable whenever she visited. Phantom shoppers are a waste of time. Low pay

    Advice to ManagementAdvice

    Get rid of the secret shoppers. If you want to know that the employees are meeting expectations have a survey print out at the end of the receipt for the REAL customers to complete.

  3.  

    Amazing experience with a manager that cares about employees, other managers cannot match up.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Second Assistant Manager  in  Milford, CT
    Former Employee - Second Assistant Manager in Milford, CT

    Pros

    The discount is amazing and the management staff could be excellent if they focus on your strengths.

    Cons

    The company finds you essentially replaceable and puts no values in their employees.

    Advice to ManagementAdvice

    Upper management needs to hire the right middle management that can show some appreciation for lower level employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  North Charleston, SC
    Former Employee - Sales Associate in North Charleston, SC

    Pros

    Great company to work for.

    Cons

    Not very good pay. The management had some issues.

    Advice to ManagementAdvice

    Need a better manager for the store I was in.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    It was a true learning experience as far as working with the public.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management  in  Denver, CO
    Former Employee - Management in Denver, CO

    Pros

    many associates have moved up the ladder...the opportunity is there.

    Cons

    If you are a manager, you're working hours are not stable

    Advice to ManagementAdvice

    If the District Managers were more honest with the Regional Managers and Corporate instead of making everything in your district look perfect. That fixes nothing. How about standing up for your stores and not worry so much about how YOU look.

    Recommends
    No opinion of CEO
  7.  

    Yankee Candle is a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great product, training provided to help understand what goes into the making of Yankee products, nice benefits, and great people to work with. Busy during the holidays.

    Cons

    can be slow when between holidays

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Fast paced growing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great product offering, loved by millions of fanatic customers,
    Passionate employees who love the company and product,
    Variety of work to keep things interesting,

    Cons

    Fast paced work, but not staffed appropriately to keep up with the workload.
    Too high reliance on consultants/contractors as staff augmentation.
    Work/life balance in some areas is stacked too high towards work.

    Advice to ManagementAdvice

    Realize YC is not a small company anymore, and hire/retain enough workers accordingly to meet the business needs.

    Recommends
  9.  

    Been with the company for 7 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great product and customers, benefits are awesome... Incentives are great if the store can meet goals.

    Cons

    No growth with the company. Rely a lot lower management, to pull weight of store, and store manager receives credit for everything.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Horrible place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate A  in  Maplewood, MN
    Former Employee - Sales Associate A in Maplewood, MN

    Pros

    50% off discount on wax items

    Cons

    I worked at the Yankee candle in Maplewood mall for about 6 months. VERY little hours and horrible horrible management and lot of drama between managers (1st and 2nd)

    Advice to ManagementAdvice

    Get better staff and stop acting so trashy!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Great, new management ruined a great experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    Pros

    Schedule flexibility and great teamwork (under old management)

    Cons

    Too often the DM's won't hold the store managers accountable for their wrong doings.

    Advice to ManagementAdvice

    Hold store managers accountable instead of fearing issues with them and putting blame of sales associates.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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