Yankee Candle Reviews

Updated March 16, 2015
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  1. Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in South Deerfield, MA
    Former Employee - Manager in South Deerfield, MA

    I worked at Yankee Candle full-time (more than a year)

    Pros

    Great brand. Customers love the product.

    Cons

    Company values have changed a lot over the last year. Upper management is untrustworthy. Very limited internal promotions.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. The experience you get at Yankee Candle is great, you learn so many things about candles you never knew were possible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager

    I worked at Yankee Candle full-time (more than a year)

    Pros

    Best reason to work at Yankee Candle is the customers, who isn't happy when they are shopping for candles. Fragrances are fun and make people happy, whether it's for themselves or for others.

    Cons

    If you work hard you can move up, but to get any further past a manager is a challenge. Some store managers and district managers are willing to teach you what you need to know, some aren't as willing and like to take credit themselves. Depending on the district you are in the experience can be amazing.

    Recommends
    Positive Outlook
    Approves of CEO
  3. Fun Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Houston, TX
    Former Employee - Sales Associate in Houston, TX

    I worked at Yankee Candle part-time (less than a year)

    Pros

    It's a fun place to work if you enjoy candles and fragrance

    Cons

    Sales are taken VERY seriously. Managers lose jobs with no hesitation if sales go down

    Recommends
    Positive Outlook
    Approves of CEO
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  5. Metrics, Metrics, Metrics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Second Assistant Store Manager
    Former Employee - Second Assistant Store Manager

    I worked at Yankee Candle part-time (more than a year)

    Pros

    Product discount, internal hiring, knowledge of products/components

    Cons

    bureaucracy, non-competitive pay, shifts are long and if you're a key holder you will often be by yourself, bathroom breaks are hard to come by when you're alone

    Advice to ManagementAdvice

    Pay your employees a competitive wage.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. absolutely TRASH

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Second Assistant Manager in Seattle, WA
    Former Employee - Second Assistant Manager in Seattle, WA

    I worked at Yankee Candle part-time (more than a year)

    Pros

    There is no Pros about this job

    Cons

    Bad compensation,bad management and bad time off policies if there was even one.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. Manufacturing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Machine Operator in Whately, MA
    Current Employee - Machine Operator in Whately, MA

    I have been working at Yankee Candle full-time (more than 8 years)

    Pros

    Steady work. Lots of overtime. Once in a while they hand out a free candle to take home.

    Cons

    Pay versus the work expected of you. One of the lowest paying operations in the area. The raises are capped at 1% and you likely will not even see that much regardless of performance. The benefits have also taken a turn for the worst in recent years. New hires (con for me, plus for you) are often brought in at pay higher than that of employees who's tenure spans 20+ years and are then trained by them. If you need work fast, this is the place, if not hold out for something better in the area, there is facilities within a few miles that start $7 an hour+ over what Yankee pays for the same skill set.

    Advice to ManagementAdvice

    Simple: The people on your work floor are the bread and butter of the operation. Do not continue to treat them like last week's coffee. Without the skilled work force that knows the ins and outs of the machinery sticking around it will be much harder to keep up with demand let alone train new people properly.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. District 11 management

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Yankee Candle

    Pros

    My position as 1st assistant paid me 13$ to start which is dwscent in utah.
    50% discount is awesome.

    Cons

    The upper management is very inconsistent ,constantly is condascending ,unprofessional and just needs to be educated on management. Theres been over 10 managers walk out in 3 years justvin one district

    Advice to ManagementAdvice

    Listen to the employees that are reaching out to you something has to be done

  9. Watch out for high turn over rate if you are part of management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Paramus, NJ
    Former Employee - Store Manager in Paramus, NJ

    I worked at Yankee Candle full-time (more than a year)

    Pros

    Loved the clients, great product, and generous employee discount

    Cons

    District manager has fired many Store managers and asst managers. I was informed by many people including family members who made me aware of the details that I chose at the time to disregard. In time,I found out the truth and every manager that has worked in the district was fine and had 100 on their secret shop which told me it was something personal.District manager was Very controlling and offered no suppport and was constant mia when you needed the help the most. I was quite surprised to see here on reviews that everyone else has had a more positive experience. Depends on who your district manager is. Overall, the customers made it worth my while and they knew me by name.

    Advice to ManagementAdvice

    Corporate and human resource should be monitoring their district managers and there should never be a high overturn of store and assistant managers! Approx 7 in one year, that's a red flag if I ever saw one...Please get involved and get to the bottom of things because you are losing valuable employees who loved their job and got positive feedback from clients. I know because clients have asked me what happened to employee so and so

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. Better Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Raleigh, NC
    Current Employee - Store Manager in Raleigh, NC

    I have been working at Yankee Candle full-time (more than a year)

    Pros

    Nice Peers. Many contests with good prizes.

    Cons

    No communication from supervisor. Not much work life balance. not much room for growth.

    Advice to ManagementAdvice

    Hire better district managers

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. Terrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Yankee Candle part-time (less than a year)

    Pros

    The employee discount and the customers are the only good thing about being at this company.

    Cons

    Zero commission yet associates are constantly stealing sales and being too over competitive and sneaky. Part-time 2nd assistant managers are only allowed 2 days off during the weekday for school or personal things, yet the hours range from 16-32 hours, very inconsistent, even having gone BELOW the 16 hour "guarantee" before. Ridiculous "phantom shops" make it incredibly difficult to give a customer great service for their own individual needs. The phantom shops make the customers feel like another number and just another sale. The "open door" policy is basically non-existent since management likes to play favorites.

    Advice to ManagementAdvice

    Hire more qualified people. I have had to fix so many errors management above me has made. Hire people who can take criticism and ask for help when they need it. Candles are a LUXURY item. People don't have to buy candles unless they have disposable income. The only thing that can make this company succeed is happy employees who love their jobs and love the product. If you can't keep those passionate employees happy then they will leave! Stop hiring sales associates who do not care for the product, do not use the product, and lie about product knowledge only to get the sale!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Yankee Candle Photos

La Tomatina 2011
Storefront
2011 Boney Bunch preview party

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