Yard House Reviews

Updated April 22, 2015
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3.6
88 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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Harald Herrmann
23 Ratings

Pros
  • Great training great enviroment, awesome menu, great for beginners (in 6 reviews)

  • We had a great staff and made good money (in 5 reviews)

Cons
  • Long hours, foot soldiers catering to employees, no quality of life, eat quickly on break, (in 8 reviews)

  • Also, the front desk has a tendency to double seat you (in 5 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Yard House full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    -Friendly environment
    -Discount on food
    -Great food selection

    Cons

    -Management bends over-back for rude/unruly customers

    Advice to Management

    -Give 'em the bird if customers are unruly

  2. Good place to work if you're in the service industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Waitress in Temecula, CA
    Current Employee - Waitress in Temecula, CA

    I have been working at Yard House part-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    they make sure you're knowledgable by thoroughly training you on the menu/drinks items. Fun atmosphere, flexible, clean, respected...

    Cons

    Just your ypical service industry woes

    Advice to Management

    Training days would be cool. Properly being refreshed on menu/drink items

  3. Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Roseville, CA
    Former Employee - Manager in Roseville, CA

    I worked at Yard House full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great Culture - consistent management - good pay and benefits - very structured training program

    Cons

    Late nights - Dark environment - loud noise - long hours of operation -

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Server in Boston, MA
    Former Employee - Food Server in Boston, MA

    I worked at Yard House

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good training, Fun atmosphere, okay hours

    Cons

    Busy in baseball season, slow otherwise

  6. Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Springfield, VA
    Former Employee - Server in Springfield, VA

    I worked at Yard House

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great food and variety of beer. Quick money and lots of hours. Nice coworkers. Teamwork was awesome.

    Cons

    Managers make sure you know you are expendable and easily replaced. Favoritism. Obvious flirtation among managers and workers. Management isn't very understanding and intimidating.

    Advice to Management

    Maybe instead of threatening employees they should try and train them properly rather then rushing through training.

  7. I know all the basics to being a finominal busser.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Busser/Hostess in Kansas City, KS
    Former Employee - Busser/Hostess in Kansas City, KS

    I worked at Yard House full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I was told I was always doing the best of my abilities as a busser I made the waitresses happy they were shocked with how well I did my duties and helped them out such as pre bussing

    Cons

    I really have no cons other then when people make big messes on purpose but that's part of my job is to make it spotless for the next costumers

    Advice to Management

    Management was really on top of things they new how to keep the place up and keep the customers happy.

  8. Great culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Yard House

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    YH has a great training program.

    Cons

    The company can be oo corporate at times, especially with Darden being there.

    Advice to Management

    Have your employees' backs sometimes.

  9. Helpful (1)

    Its been a stable, predictably busy restaurant to make a decent living off.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server
    Current Employee - Server

    I have been working at Yard House full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very structured work environment for a restaurant. You always know what your expectations are. Huge desire for guest satisfaction.

    Cons

    The corporate rules are intense. The schedule isn't performance based, as they preach.

    Advice to Management

    Not everything or situation is black or white.

  10. It was a good place to work while it lasted, now that Darden took over, it is turning into another Red Lobster.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Yard House

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You learn a lot about beer.

    Cons

    Managers are inexperienced and do not know the culture.

    Advice to Management

    Hire from within, not from outside. Coach up the staff you have.

  11. Great company, questionable managemet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Yard House

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good atmosphere, room for advancement, friendly environment with good structure

    Cons

    Questionable management and equality of workers, nothing guaranteed despite what you're told

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