Yard House

www.yardhouse.com
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Yard House Reviews

Updated February 18, 2015
Updated February 18, 2015
82 Reviews
3.7
82 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Harald Herrmann
22 Ratings

Review Highlights

Pros
  • Great training great enviroment, awesome menu, great for beginners (in 6 reviews)

  • We had a great staff and made good money (in 5 reviews)


Cons
  • Long hours, foot soldiers catering to employees, no quality of life, eat quickly on break, (in 8 reviews)

  • Also, the front desk has a tendency to double seat you (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Yard House

    Pros

    YH has a great training program.

    Cons

    The company can be oo corporate at times, especially with Darden being there.

    Advice to ManagementAdvice

    Have your employees' backs sometimes.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Its been a stable, predictably busy restaurant to make a decent living off.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server
    Current Employee - Server

    I have been working at Yard House full-time (less than a year)

    Pros

    Very structured work environment for a restaurant. You always know what your expectations are. Huge desire for guest satisfaction.

    Cons

    The corporate rules are intense. The schedule isn't performance based, as they preach.

    Advice to ManagementAdvice

    Not everything or situation is black or white.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    It was a good place to work while it lasted, now that Darden took over, it is turning into another Red Lobster.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Yard House

    Pros

    You learn a lot about beer.

    Cons

    Managers are inexperienced and do not know the culture.

    Advice to ManagementAdvice

    Hire from within, not from outside. Coach up the staff you have.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great company, questionable managemet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Yard House

    Pros

    Good atmosphere, room for advancement, friendly environment with good structure

    Cons

    Questionable management and equality of workers, nothing guaranteed despite what you're told

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    It was great working for this company for the short time I was there

    Former Employee - Front Desk in Miami, FL
    Former Employee - Front Desk in Miami, FL

    I worked at Yard House full-time (less than a year)

    Pros

    A lot of availability for growth and management is friendly and training is paid.

    Cons

    Hours can be tough sometimes because there is not much wiggle room in selecting the hours you work.

    Advice to ManagementAdvice

    Keep up the positive leadership

  7.  

    Bittersweet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Yard House

    Pros

    You get amazing hours, great pay, and free meals if you work in the kitchen or at front desk. They will work around your schedule.

    Cons

    The rude customers because you work at a new restaurant, the unfair promotions, and the managers are awful. They all tell you how to do your job completely different leaving you in confusion. Some managers have favorites and you can tell from your schedule because the "favorite" gets scheduled almost everyday while the rest of us get just a few days.

    Advice to ManagementAdvice

    Don't show favoritism, don't talk about your employees behind their back, be more aware of what's going on in the restaurant and most importantly: let your employees do their job because they know how to do it.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Server
    Former Employee - Food Server

    I worked at Yard House part-time (more than a year)

    Pros

    This was a fun in between job that provided a lot of growth opportunity and a steady income. I would highly recommend it to any of my friends or family.

    Cons

    Sometimes the management staff that they hire is dismal at best - not sure if it's desperation but some strange characters definitely came through.

    Recommends
    Positive Outlook
  9.  

    Great working environment and growth potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Kitchen Manager
    Former Employee - Kitchen Manager

    I worked at Yard House full-time (more than 5 years)

    Pros

    Great culture, scratch kitchen, amazing environment to work in. Great benefits for management.

    Cons

    Heavy workload at every level. At times unrealistic business expectations

    Recommends
    Positive Outlook
  10.  

    Busy location

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server
    Current Employee - Server

    I have been working at Yard House

    Pros

    Great coworkers, and lots of business meaning high sales.

    Cons

    Some of the clientele is not that great. No large party gratuity, so you often get stiffed with large groups.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Yard House

    Pros

    The tips are good if you know what you're doing.

    Cons

    Unprofessional management and staff make the place a living hell.

    Advice to ManagementAdvice

    Grow Up

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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