Yellow Book USA Reviews

Pros

1. Very few office meetings
2. Good compensation
3. An ever-growing array of products gives a rep many directions to take a client

Cons

1. An ever-growing array of products gives a rep tons of prepping and planning to do, and it makes it difficult to focus on any one thing
2. Lots and lots of driving
3. A large part of the job is bill collecting

Advice to Senior Management

Hire more people. Designate certain reps for revenue retention and other reps for new account sales. It's become increasingly difficult to spent sufficent time prospecting while still meeting the needs of existing clients.

Pros

Good people. Many of the senior people very knowledgable.

Cons

Turn over of employees often
Print hard sale...everything going to on-line

Pros

1. Unlimited commission opportunities
2. Unlimited Bonus opportunities
3. Supportive Coworkers/Management Team
4. High amount of freedom/independance as long as you are making your numbers

Cons

1. Can feel as if the business focus changes arbitrarily due to new product releases
2. Sometimes need more focus...keep the main thing the main thing

Pros

flexible schedle
decent bases salary
ourtsise sales meet lots of business

Cons

worked there for several years. mangement changed company ownership chenged and they ran the company and work inviroment into the ground .

Advice to Senior Management

Hire new managemant in this market you may then succeed

Pros

Great training Large National focus

Cons

Micro-Managing poor communication by senior management

Pros

A Paycheck
Little supervision
Work from Home & road
decent 401(k) match program
Pays gas and provides laptop
I would recommend this job to anyone who needs to work. They have great 3 week training program that is completely different from the real world experience you receive in the field. I was left from day one to "figure it out"

Cons

Management
Low starting pay
Managers play favorites, especially towards females

Pros

Excellent working environment; cultivated a friendship with many peers that will last a lifetime; management acknowledges high performance by employees even if the employees are unresponsive; quality benefits package from health to tuition reimbursement; improved training and development especially for new hires; a real sense of independence and autonomy throughout the work week and especially when traveling; job security (applicable to my former department); clearly defined goals and objectives in most cases; high quality of life and work balance; diversity of assignments and for a first job out of college an excellent platform to gain valuable work experience

Cons

SALARY, SALARY, SALARY! According to various reputable sources, employees are paid considerably below the national average despite performance, experience, location and output. The bonus structure and annual merit increase is an insult and it is nearly impossible to energize the workforce if they are receiving wages that are not commensurate with their productivity. After factoring in the inflation rate and the increase in the cost of living on an annual basis-even after an increase in salary and bonus payout-your purchasing power as a consumer may actually be LESS than the previous year because the wages do not keep up with inflation and the cost of living. How do you expect employees to have a shared investment and sense of commitment to a company where you may potentially earn less in real terms than the previous year although your output exceeded standards? Furthermore, the salary issue appears to fall on deaf ears because the annual review process is simply read from paper and employees have no real sense of their financial future because salary is considered strictly confidential even between the management teams and should be swept underneath the rug for another 12 months.

If you provide the workforce with a comfortable salary (and award top performers appropriately) and attempt to retain top talent and the employees still don’t respond with fewer mistakes, a positive attitude and a true zeal for the continuing success of the company, you let them go! Some employees at Yellow Book view the position just as a paycheck and are complacent in their position (i.e. they have an overall negative effect on the department) and it could be useful to remind employees that you are paid to actually work (albeit at a minimal rate).

In a metaphorical example, in many instances it appears that the left hand has no clue what the right is doing at Yellow Book and the company is struggling to redefine itself with the proliferation of complex internet based advertising products at the expense of the declining publication. From a business acumen perspective many decisions are made at upper levels that are duplicative and not cost effective. Some policies should be examined in more detail although some employees demonstrate difficulty in acting like professionals which is not the fault of the management team. Overall, great experience but if you don’t pay your employees a respectable and fair wage they will either leave the company in due time or not work as efficiently or determined as they otherwise would unfortunately. This ship may be at sea with a damaged rudder and taking in water but it is not too late to turn it around.

Advice to Senior Management

Retain and Award Talent by investing in your employees! Try to get to know your employees and listen to their advice from time to time. Don't be afraid to let employees go if they are not acting in the best interests of the company.

Pros

Work from home, a lot of freedom to get things done on your time.

Cons

Cold calls, usually terrible leads unless major senority, terrible pay, a dying market.

Advice to Senior Management

Yelp.com....

Pros

It really is a great place to work, just like any other advertising job there is stress to get new business. Good time off, 401k, paid training period.

Cons

A lot of new products coming out with little time to get to know them.

Advice to Senior Management

keep doing what you are doing, Yellowbook will be a industry leader if you do.

Pros

Good people. Mostly good products. Senior leadership cares about the future. Some cutting edge products. Possibility of above average income.

Cons

As a part of an industry which is completly reinventing itself you have to ask yourself. Will the new business be one I can feel good about?

Advice to Senior Management

The people of this company need to feel that the future is secure, that they are a part of something viable for more than the short term.