Yellow Pages Group

www.ypg.com

Yellow Pages Group Reviews

Updated January 28, 2015
Updated January 28, 2015
131 Reviews
3.0
131 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Julien Billot
24 Ratings

Review Highlights

Pros
  • Great work-life balance - no pressure to take the job home, very flexible schedules (in 7 reviews)

  • Great people, all looking to re-invent the company in a digital era (in 9 reviews)


Cons
  • It is terrible for work/life balance (in 4 reviews)

  • upper management is not pro-active, they react when its too late & constantly trying to catch up (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Challenging work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Yellow Pages Group

    Pros

    Schedule flexibility, lots of learning opportunities

    Cons

    Location is not optimal but is accessible

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great people and a clear vision for their new digital offerings could create an interesting future for YP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager in Montreal, QC (Canada)
    Former Employee - Product Manager in Montreal, QC (Canada)

    I worked at Yellow Pages Group full-time (less than a year)

    Pros

    If there was ever a time to join YP it's now. They are in a great position to be a successful and strong player in the Canadian digital space. They also have the right people in the right places to make it happen (CEO, VP of Digital). The new, trendy offices in the Nordelec building are also a really nice. Salaries, bonuses and benefits are on par (if not better) than most tech companies in Montreal. Great work/life balance.

    Cons

    Still too many cooks in the kitchen. Teams are silo'ed off and need to be aligned to succeed, that is their single biggest challenge in the next couple of years.

    Advice to ManagementAdvice

    Everyone needs to be on the same page instead of fighting to hit their individual targets and goals.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    THINK TWICE BEFORE YOU ACCEPT A JOB OFFER FROM YELLOW PAGES

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Media Account Consultant in Burnaby, BC (Canada)
    Current Employee - Media Account Consultant in Burnaby, BC (Canada)

    I have been working at Yellow Pages Group

    Pros

    Yellow Pages compensation package is aggressive for sales rep, president club for top performer, training program is great for those who dont have knowledge or experience in digital advertising and co-workers become family.

    Cons

    Too many to start from. You tend to get more cancellation from Small Business owners because the product they are promoting don't help small business owner increase their lead generation. MAC will spend more time saving deals as oppose to acquiring new deals. The company need to stop promising small business owners that their products will help SMB because it wont. Yellow Pages need to figure out how to be more competitive in their industry or face another bankruptcy. The call centre is impossible to grow because you have people gossiping you business to everyone.

    Advice to ManagementAdvice

    Watch out for the current managers as they were bully you to do whatever they ask you. The acquisition call centre needs to have a blend of inbound and outbound leads. You cant expect to grow the business based on cold calling. You need to focus more on inbound marketing or face losing market share in your industry.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    Awesome!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Toronto, ON (Canada)
    Current Employee - Sales Representative in Toronto, ON (Canada)

    I have been working at Yellow Pages Group full-time (more than 5 years)

    Pros

    Many work from home sales & management positions, solid expense reimbursement, company IPhone, Tons of training (including a 5 week new-hire training) very competitive compensation, great people, above average vacation time (starts at 3 weeks), above average benefits, company contributes 5% to RRSP. New CEO and new company mission is focused on creating a better client experience.

    Cons

    Union environment... even in sales department. The company is going through a difficult transition where there is constant change of systems & products / services.

    Advice to ManagementAdvice

    Continue to focus on the customer and change the perception of the company.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Media Account Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Media Account Consultant in Scarborough, ON (Canada)
    Former Employee - Media Account Consultant in Scarborough, ON (Canada)

    I worked at Yellow Pages Group full-time (more than a year)

    Pros

    Fast pace, potential to make a lot of money. Prospecting for new clients was always the best way to make money. MAC has more control over what types of accounts they receive.

    Cons

    Training is more about training how to sell, instead of product. If you are a true sales person, all you need to know is ok, what is the product. I can sell it. Office culture is more like a high school environment. If you are in the "in" crowd, you will do well.

    Advice to ManagementAdvice

    Advice to upper management would be to keep the incentives. I have heard the union did not negotiate a great contract last time, so it is really the best way to make reps sell non advertisers more often. Also, when the next contract is discussed, this should be adjusted. Reps want money, and its so much harder than ever before to make money.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Media Account Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Media Account Consultant in Calgary, AB (Canada)
    Former Employee - Media Account Consultant in Calgary, AB (Canada)

    I worked at Yellow Pages Group full-time (less than a year)

    Pros

    The people in the office are absolutely amazing and fun loving, great benefits

    Cons

    Management does not properly manage their people, company has a very high (and seemingly constant) turn over

    Advice to ManagementAdvice

    Work on managing the people you have, rather than constantly importing new people.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Minimal opportunities for growth, not a super innovative company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cost and Budget Specialist in Toronto, ON (Canada)
    Former Employee - Cost and Budget Specialist in Toronto, ON (Canada)

    I worked at Yellow Pages Group

    Pros

    Personal parking space, acceptable working hours,

    Cons

    Management lacks foresight, non-innovative, invests time and energy in non-essentials

    Advice to ManagementAdvice

    market-rate raises should be standard, as well as bonuses.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Stimulating environment but lots of politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Digital Marketing
    Former Employee - Digital Marketing

    I worked at Yellow Pages Group full-time (more than a year)

    Pros

    Large team of marketing experts & friendly atmosphere
    Good work-life balance
    Challenging environment

    Cons

    Politics have an impact on time to market of most projects

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Poor training, disorganized, hard to sell product

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Media Advertising Consultant in Toronto, ON (Canada)
    Former Employee - Media Advertising Consultant in Toronto, ON (Canada)

    I worked at Yellow Pages Group full-time (more than 3 years)

    Pros

    benefits and pension. Unionized so you are protected

    Cons

    Hard to sell product because of bad reputation and cost. Little value to the customer to buy print phone book advertising in a digital age!

    Advice to ManagementAdvice

    Better training and hire people with experience
    Need to offer a better digital program

    Doesn't Recommend
    Negative Outlook
  11. 1 person found this helpful  

    in transition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Montreal, QC (Canada)
    Former Employee - Manager in Montreal, QC (Canada)

    I worked at Yellow Pages Group as a contractor (more than 3 years)

    Pros

    - new fresh resources recently hiring are good
    - company in transition (try to find new business / roadmap vs the old fashion business model)

    Cons

    - still a lots of old systems
    - some old management methods

    Advice to ManagementAdvice

    understand better the communication flow inside the company : a lot of efficiency can be done

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