Yellow Pages Group

  www.ypg.com
  www.ypg.com

Yellow Pages Group Reviews

Updated December 17, 2014
Updated December 17, 2014
126 Reviews
3.0
126 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Julien Billot
20 Ratings

Review Highlights

Pros
  • Great work-life balance - no pressure to take the job home, very flexible schedules (in 7 reviews)

  • Great people, all looking to re-invent the company in a digital era (in 9 reviews)


Cons
  • It is terrible for work/life balance (in 4 reviews)

  • upper management is not pro-active, they react when its too late & constantly trying to catch up (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Media Account Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Media Account Consultant in Calgary, AB (Canada)
    Former Employee - Media Account Consultant in Calgary, AB (Canada)

    I worked at Yellow Pages Group full-time (less than an year)

    Pros

    The people in the office are absolutely amazing and fun loving, great benefits

    Cons

    Management does not properly manage their people, company has a very high (and seemingly constant) turn over

    Advice to ManagementAdvice

    Work on managing the people you have, rather than constantly importing new people.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Minimal opportunities for growth, not a super innovative company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cost and Budget Specialist in Toronto, ON (Canada)
    Former Employee - Cost and Budget Specialist in Toronto, ON (Canada)

    I worked at Yellow Pages Group

    Pros

    Personal parking space, acceptable working hours,

    Cons

    Management lacks foresight, non-innovative, invests time and energy in non-essentials

    Advice to ManagementAdvice

    market-rate raises should be standard, as well as bonuses.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Stimulating environment but lots of politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Digital Marketing
    Former Employee - Digital Marketing

    I worked at Yellow Pages Group full-time (more than an year)

    Pros

    Large team of marketing experts & friendly atmosphere
    Good work-life balance
    Challenging environment

    Cons

    Politics have an impact on time to market of most projects

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    in transition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Montreal, QC (Canada)
    Former Employee - Manager in Montreal, QC (Canada)

    I worked at Yellow Pages Group as a contractor (more than 3 years)

    Pros

    - new fresh resources recently hiring are good
    - company in transition (try to find new business / roadmap vs the old fashion business model)

    Cons

    - still a lots of old systems
    - some old management methods

    Advice to ManagementAdvice

    understand better the communication flow inside the company : a lot of efficiency can be done

  6.  

    Good place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Media Account Consultant in Montreal, QC (Canada)
    Former Employee - Media Account Consultant in Montreal, QC (Canada)

    I worked at Yellow Pages Group full-time (more than 8 years)

    Pros

    Enjoyed my time there, met a lot of awesome people and made a lot of money. If you work smart, there is still money to make at YPG.

    Cons

    Too many clients, not enough time to provide great service to everyone. You need to be extremely well organized to keep all clients happy.

    Advice to ManagementAdvice

    Keep working on your brand. Mobile seems to be taking off which is good to see. Some people have left the company which makes it a bettet place to work I'm sure!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Poor training, disorganized, hard to sell product

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Media Advertising Consultant in Toronto, ON (Canada)
    Former Employee - Media Advertising Consultant in Toronto, ON (Canada)

    I worked at Yellow Pages Group full-time (more than 3 years)

    Pros

    benefits and pension. Unionized so you are protected

    Cons

    Hard to sell product because of bad reputation and cost. Little value to the customer to buy print phone book advertising in a digital age!

    Advice to ManagementAdvice

    Better training and hire people with experience
    Need to offer a better digital program

    Doesn't Recommend
    Negative Outlook
  8.  

    Was offered a job despite the fact that it was not what i learned in college

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Content Manager, Personal Assistant to the MD in Nairobi (Kenya)
    Current Employee - Data Content Manager, Personal Assistant to the MD in Nairobi (Kenya)

    I have been working at Yellow Pages Group full-time (more than an year)

    Pros

    I get to learn new experiences daily

    Cons

    No rapport between the employers and employees

    Advice to ManagementAdvice

    Take time time to listen to the employees, motivate them and commend them on their work, do not just be focussing on the negative.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Awesome Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Multimedia Client Service Representative in Burnaby, BC (Canada)
    Former Employee - Multimedia Client Service Representative in Burnaby, BC (Canada)

    I worked at Yellow Pages Group full-time (more than 3 years)

    Pros

    Your coworkers become like family. Nice office with a cafeteria and gym. There are many employees there who have worked for the company for 10+ years which I think says a lot about the company. Good pay for a call center job. Good benefits. 3 weeks vacation to start.
    YPG has been going through their digital transition for quite some time and is now showing some positive results.

    Cons

    Policies and processes are not very customer-centric. It's hard to work with customers when you are so restricted in what you can do to help them. Very little communication and consistency between different departments.

    Advice to ManagementAdvice

    Give customer service more power to serve the customer and solve problems.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    High Paced Environment. Buckle your seat belt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management in Toronto, ON (Canada)
    Former Employee - Management in Toronto, ON (Canada)

    I worked at Yellow Pages Group full-time (more than 8 years)

    Pros

    Great people, all looking to re-invent the company in a digital era

    Cons

    Micro managed to death. Employees are not empowered to act

    Advice to ManagementAdvice

    Trust your talented sales force to build the relationship and close the deal.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Media Account Consultant (Outside Sales)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Media Account Consultant
    Current Employee - Media Account Consultant

    I have been working at Yellow Pages Group full-time (more than 5 years)

    Pros

    -Work from home
    -Great benefits
    -Car Allowance

    Cons

    For a digital company the culture is still very print centric

    Recommends
    Neutral Outlook
    Disapproves of CEO

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