Yellow Pages Group Reviews

Updated August 24, 2015
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149 Employee Reviews

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  1. Helpful (1)

    Leave ambition at the door

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Yellow Pages Group (More than a year)

    Pros

    - Great benefits - Some work life balance in certain departments - Laid back environment

    Cons

    - Departmental silos - Understaffed - Pay is not equal to market rate - Management does not look out for employees best interest - High turnover - Not hiring subject matter experts - Limited growth opportunities - A lot of office politics and favoritism - Working with sales teams with zero product knowledge - Obsessed with making every tool proprietary - Claims to be a forward digital company but heavy reliance on old processes and ways of thinking

    Advice to Management

    Improvements need to come from the top down, encourage collaboration between departments, increase salaries to attract expert talent, lose deadweights from middle management, encourage and fund learning initiatives, partner with trusted fulfillment tool developers, support innovation and research, provide opportunities for growth and give rewards based on merit.


  2. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Yellow Pages Group full-time

    Pros

    Good people to work with

    Cons

    No comment. Great place to work.

    Advice to Management

    No comment


  3. Helpful (1)

    the horses have already left the barn

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Easy going show up when you feel like it or more importantly if there is any work to do.

    Cons

    So many mangers a manger for this a manager for that, needed to be liked by managers to keep job even if your good at it

    Advice to Management

    get out and mess up another company there are to many of you to do a good job


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  5. Steady Employment, but Semi-Constant Headaches

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Yellow Pages Group full-time (More than a year)

    Pros

    - Benefits are solid - Cool coworkers - Can be fun if you go into it with a positive attitude. Negativity seems particularly contagious here.

    Cons

    - Pay isn't really competitive compared to similar positions in the market - Management doesn't always seem interested in hearing complaints or concerns - Not a lot of chances for advancement - Unionized environment, which causes a lot of unneeded stress

    Advice to Management

    LISTEN TO YOUR EMPLOYEES. We are the ones who know what it's like to be on the "frontlines", and you would benefit from our perspective.


  6. Unstable Sales Environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Certified Media Account Consultant in Brantford, ON (Canada)
    Former Employee - Certified Media Account Consultant in Brantford, ON (Canada)

    I worked at Yellow Pages Group full-time (More than 3 years)

    Pros

    Wonderful and professional salespeople who are hardworking and committed, home based sales position is a plus for disciplined and organized sellers, ongoing training to maintain Google Premier SMB partner status is excellent, pay is excellent

    Cons

    The brand remains extremely damaged in the eyes of SMB clients in secondary markets given the way the company has leveraged their monopoly print position over the years: clients saw a new rep every year who required unreasonable annual price increases and disappeared until the following year, Prepare to pay the price to be in the unionized sales force

    Advice to Management

    Put sales managers in place that have experience selling digital marketing solutions to abused clients


  7. Legal Counsel

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Legal Counsel in Montreal, QC (Canada)
    Former Employee - Legal Counsel in Montreal, QC (Canada)
    Recommends
    Positive Outlook

    I worked at Yellow Pages Group full-time (More than 3 years)

    Pros

    Great team. Great responsibilities. Challenging opportunity.

    Cons

    Company which is in disruptive business and faces a few challenges.


  8. Disorganized, but Great People

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Friendly people, nice cafeteria, you get the nice laptops.

    Cons

    Too many cooks in the kitchen, parking situation is horrible.


  9. MAC

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Amazing, Lots to learn and great management.

    Cons

    not so much to worry about


  10. Helpful (3)

    Whatever the opposite of growth is, YPG is doing in spades

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Media Account Consultant in Burnaby, BC (Canada)
    Current Employee - Media Account Consultant in Burnaby, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Yellow Pages Group full-time (More than a year)

    Pros

    Good pay for not a lot of work. Benefits up the ying yang. As long as you are decently presentable and can speak with some intelligence you can earn 60k just doing minimal work

    Cons

    bad management has caused this company to go from a giant to just another player. Everyday the sales team faces a barrage of customer complaints and cancellations. Your job is to stop them from cancelling. You're not even selling anymore, you're saving.

    Advice to Management

    bite the bullet, take the loss in print and focus on digital advertising. Use your print resource as a value add. Customers will trust you more.


  11. Helpful (3)

    Struggled to manage transition to digital products

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Yellow Pages Group full-time (More than 5 years)

    Pros

    Bonuses were good usually irrespective of the company's share performance trending down.

    Cons

    Montreal centric and overly bureaucratic, marketing guys that wannabe web and app guys. Some smart .com acquisitions over the years but struggled to know how best to capitalize and integrate these properties to the YPG brand.

    Advice to Management

    Don't let your marketeers run amok



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