Yellow Pages Group

www.ypg.com

Yellow Pages Group Reviews

Updated January 19, 2015
Updated January 19, 2015
130 Reviews
3.0
130 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Julien Billot
23 Ratings

Review Highlights

Pros
  • Great work-life balance - no pressure to take the job home, very flexible schedules (in 7 reviews)

  • Great people, all looking to re-invent the company in a digital era (in 9 reviews)


Cons
  • It is terrible for work/life balance (in 4 reviews)

  • upper management is not pro-active, they react when its too late & constantly trying to catch up (in 4 reviews)

More Highlights

Employee Reviews

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  1. 2 people found this helpful  

    Media Account Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Media Account Consultant in Calgary, AB (Canada)
    Former Employee - Media Account Consultant in Calgary, AB (Canada)

    I worked at Yellow Pages Group full-time (more than 5 years)

    Pros

    Pay includes base and commission, good co-workers, opportunity for advancement, benefits, car allowance, home office, good work life balance during slow times, ongoing training, adapts to new technology

    Cons

    Position is become much more micromanaged, activity based reporting, long hours, a lot of clerical work vs time working on sales, print industry is on decline

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    DON'T DO IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative
    Current Employee - Sales Representative

    I have been working at Yellow Pages Group full-time (more than an year)

    Pros

    There really aren't any.....as mentioned in cons - sadly, many start, some get through training but even those leave in a short time period. The only tenure is Managers which is the main problem! People leave their jobs only to find out it is "NOT" what they said - so out of touch and the dead wood need s to go!

    Cons

    Rediculous base, hard to make commissions or budget, impossible to make bonus (which is most of remuneration), constant new hires / unbelievable amount of turnover, unprofessional practices and Managers make stressful, toxic work environment.....not good!

    Advice to ManagementAdvice

    Clean house - from upper management down and fix the problem that causes customers and employees to leave.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    not so bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Montreal, QC (Canada)
    Current Employee - Senior Manager in Montreal, QC (Canada)

    I have been working at Yellow Pages Group full-time (more than an year)

    Pros

    there is a work-life balance, compensation are good (if you negotiate well) , employees are pretty nice working with them

    Cons

    high management are poor, it is not easy to be a director one day in this company, politics play a crucial role in your promotion.

    Advice to ManagementAdvice

    it is hard to go up the ladder

    Recommends
    No opinion of CEO
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  5. 3 people found this helpful  

    The heydays are clearly behind them.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Montreal, QC (Canada)
    Former Employee - Marketing in Montreal, QC (Canada)

    I worked at Yellow Pages Group full-time (more than an year)

    Pros

    The company has a great culture and people, fantastic work environment.

    Cons

    The company is now focused on rebranding itself as a web destination and it is attempting to squeeze against some hefty competitors in the online advertising space. YP has a large sales network, but it has an old user base and an even older customer base. The long term prospects look bleak. The company has been shaving benefits and cutting back on perks for awhile to better align itself with other web marketing companies.

    Advice to ManagementAdvice

    The new management has to prove that they are able to be nimble and be willing to take risks while moderating the voices of conservatism in the company that held it back for so long.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Great people, poor processes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Multimedia Client Service Representative in Montreal, QC (Canada)
    Current Employee - Multimedia Client Service Representative in Montreal, QC (Canada)

    I have been working at Yellow Pages Group full-time (more than 3 years)

    Pros

    Great family like atmosphere with people who genuinely care about you

    Cons

    The processes are extremely outdated and redundant. Half of your job is writing the same thing in 3-4 different ways

    Advice to ManagementAdvice

    Fix the processes and like most others stated be PROACTIVE instead of REACTIVE to the constantly changing market.

    Recommends
    Negative Outlook
    Approves of CEO
  7.  

    Seen better days

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Media Consultant
    Current Employee - Media Consultant

    I have been working at Yellow Pages Group full-time (more than 8 years)

    Pros

    Amazing people to work with they really try to make things better.

    Cons

    too many to list .

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Great company, bad product

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)

    I worked at Yellow Pages Group full-time (more than an year)

    Pros

    Compensation, work-life balance, company culture, location. The company pays more than almost any comparable businesses in the industry and the benefits are some of the best I've ever seen

    Cons

    Many of the 'products' sold by YPG are outdated garbage being sold by people who have no understanding of modern advertising. Salespeople regularly overpromise, leading to a lot of underdelivering, client credits, and cancellations. You will find yourself pulling your hair out attempting to get anything done.

    Advice to ManagementAdvice

    Improve the products and you will significantly improve retention.

    Recommends
    Negative Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Needs improvement in the structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Montreal, QC (Canada)
    Former Employee - Anonymous Employee in Montreal, QC (Canada)

    I worked at Yellow Pages Group full-time (more than an year)

    Pros

    Great salary and benefits... everything else is not.

    Cons

    There's some great people there, but the company needs to realize that there are many internal challenges that need to be resolved to improve the work environment. The company is always putting their people in "reactive" mode instead of working in "proactive" mode.

    Advice to ManagementAdvice

    Speak to the do-ers to get the real story of what's happening on the floor!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    I had a very challenging and rewarding career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Support Manager in Toronto, ON (Canada)
    Former Employee - Sales Support Manager in Toronto, ON (Canada)

    I worked at Yellow Pages Group (more than 10 years)

    Pros

    I had the pleasure of working with some fabulous people. The company provided numerous avenues for self and professional development. The corporate values were strong.

    Cons

    As the years progressed the hours, pressure and stress increased resulting in a very unbalance work/life experience.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Media Account Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Media Account Consultant in Vancouver, BC (Canada)
    Former Employee - Media Account Consultant in Vancouver, BC (Canada)

    I worked at Yellow Pages Group full-time (more than an year)

    Pros

    Colleagues are friendly and you have competent managers to guide you in the right direction. You start with a lower base salary, but after training you're given commission right away (after first month you don't sell anything you're on a deficit) to work for your money. It's hard work in the beginning but like in any sales / business development role, you build your sales forecast and the money will come. Sell small packages and you will still make lots of money.

    Cons

    You can spend time working on clients that will will never buy any advertising. You need to manage expectations for you and your customers.

    Advice to ManagementAdvice

    Make better decisions on guiding the business in the right direction.

    Recommends
    Neutral Outlook
    No opinion of CEO

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