Yellowpages.com Reviews

Pros

Benefits, bonus, stability, big company security, good location

Cons

Lack of visionary top management, poor communication, poor leadership, disrespect of employee, questionable integrity and ethics

Advice to Senior Management

Find better talent from real tech companies.

Pros

Good communication from Upper Management
Open door philosophy with the Manager
Clearly defined tasks and deadlines

Cons

Immigration policies are too slow
Too much beuracracy to get decision approvals

Pros

Yellowpages provides good benefits, 401k matching, and other opportunities that working for a large company can afford an employee. My experience with senior management has been excellent.

Cons

It obviously has a very corporate structure; mandatory trainings throughout the year. It is also difficult to be promoted within the company in non-engineering positions.

Advice to Senior Management

Provide more opportunities for promotion; provide direction and possible avenues for career growth. Better communication about company policy and trainings that make sense to employees' jobs.

Pros

- Great co-workers
- Flexible with work/life considerations
- Interesting problems to work on

Cons

- Rigid promotion (& pay) policies limit upward mobility
- Lack of clear vision from the top

Advice to Senior Management

Define the market you think we can win and the path to win it. Remove all other distractions.

Pros

* Great Products
* You can find people in the office to help
* It is a real Outside sales job
* Benefits
* Union Job
* Base is fair
* Fun Environment
* Commissions are based on an overall target goal
* If the client does not pay, you do not get paid, therefore, running this as if it were your own business.
* Everyday presents a new challenge
* Will not get bored
* Currently Owned by AT&T
* Did I mention Great Products?

Cons

* Management needs Reorganization
* Better Training program
* Better communication system
* Better Recognition
* The main problem; not having back office support to help with clients inquiries
* If you are not a strong individual, you can and will be taken advantage of (I have seen it happen, but not towards myself as I know my rights as an employee to any company)

Advice to Senior Management

Focus more on customer acquisition. Worry less about bringing in so many customers when there is little back office support to help manage account inquiries. Also, learn to send individuals that are being promoted within to management classes. Delivery is everything and not all management offers that. Lastly, and most importantly, really pay attention to the client’s needs and wants as the company relies on their happiness. Other companies make this mistake on focusing on solely new customers and in the long run, this affects the company by cancelations or nonpayment of services. Other than that, this is a great company with tremendous promise and a bright profitable future for both the clients, end-users and employees. We should think more like Google and less like Verizon (Idearc Media/SuperMedia, and GOD knows what other name they change to next).

Pros

Some interesting projects to work with, flexibility, career advancement opportunity

Cons

politics, not very technical driven

Pros

Flexiable working environment, nice co-worker. Easy-going boss

Cons

It is not easy to get promotion!

Pros

Employyees smart and great to work with

Cons

Zero leadership
Bureaucracy at it's worst
Management controlled
No decision making
senseless project

Advice to Senior Management

Value employee opinions, contributions, get rid of bullies and useless mgmt

Pros

It's "safe"... because of the size and the bureaucracy, people are rarely let go. The old AT&T adage about being "retired in place" is true here as much as with the rest of AT&T.

Cons

Cronyism, bureaucracy, extreme scarcity of resources, antiquated management philosophy for a technology business, sub-market salaries and overall compensation, mediocre benefits.

Advice to Senior Management

Take some risks. Jettison the old advertising infrastructure, and the people who are clawing to hang onto it. Quit talking about the people who work "under" you - we don't work under you - we RUN your business.

Pros

Family friendly environment; flat organization so it's easy to push improvement through.

Cons

Being part of AT&T (highly regulated industry), YP is facing lots limitation on growth strategy; It's hard for yp to compete with market player under many restrictions from ATT.