Yelp

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Yelp Reviews in New York City, NY

Updated December 1, 2014
Updated December 1, 2014
262 Reviews
3.6
262 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Yelp Co-Founder & CEO Jeremy Stoppelman
Jeremy Stoppelman
189 Ratings

Review Highlights

Pros
  • Environment is cool, free food all day, young staff (if that's what you're into) (in 36 reviews)

  • fun people, dress however you want, unlimited free food and drinks (in 12 reviews)


Cons
  • Learn to handle difficult conversations with business owners and you'll be ok (in 21 reviews)

  • Terrible work/life balance if you care about your job (in 9 reviews)

More Highlights

37 Employee Reviews Back to all reviews

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  1. 14 people found this helpful  

    Best entry-level Job you can ask for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in New York, NY
    Former Employee - Account Executive in New York, NY

    I worked at Yelp full-time (more than an year)

    Pros

    From edgy start-up to one of the coolest companies in tech, Yelp is owning the local search scene around the world making the job WAY easier as time went on - the product/company had a lot more name recognition by the time I left compared to when I started. Culture is awesome, people are awesome, beers are on tap, kitchens stocked with food (not just snacks, you can literally eat breakfast and lunch there), and everyone generally wants to succeed and have a good time. It's hard not to get into it, especially considering you're selling an app that's actually pretty fun and was originally geared toward interesting people who go out a lot. The difference is that people (biz owners and consumers) have a real need for this kinda stuff, so I always felt great about selling it.

    Cons

    The company is growing aggressively - from just a couple floors when I started to 4 additional floors and a brand new office waiting to get moved into by the time I left, the place definitely churns people in and out. Not necessarily a bad thing but they may want to slow the growth down a bit and concentrate on hiring stellar reps who retain the company culture instead of a bunch of mass hires and clueless drones walking around.

    Advice to ManagementAdvice

    RAISE YOUR BASE SALARY!!! Its actually shocking how little you make when you start (36K will not get you very far in NYC or SF). Commission should start right away like most other sales jobs (not after like 4 months or however long you take to get there). It eventually starts paying competitively to the industry by the time you're there for a year, but still..a year? Just bumping everyone's base up one level would do wonders to the morale of a lot of people who would be happy to do the work otherwise - it's just really hard living in a big expensive city with student loans. Top level execs (like Jeremy the CEO) are known to be stingy - my advice to Jeremy would be to stop concentrating so much money on markets like Germany and Argentina right now and start paying more money to your employee backbone and more attention to your backyard.. Who cares if someone in Brazil knows about Yelp if nobody in Kansas does.. Don't spread yourselves to thin!

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in New York, NY
    Former Employee - Marketing in New York, NY

    I worked at Yelp as an intern (less than an year)

    Pros

    Super fun, get to know people at the office. Very young, vibrant company culture.

    Cons

    The only con I could think of is if you don't like a steady schedule I wouldn't recommend this. Schedule varies depending on events that happen.

    Advice to ManagementAdvice

    Keep it up! I loved having independent projects.

    Recommends
    Approves of CEO
  3. 3 people found this helpful  

    Really enjoyed my experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY

    I have been working at Yelp full-time (less than an year)

    Pros

    There was a lot of good work- life balance. I really enjoyed my team and manager. The benefits were amazing. Becoming a manager is a good way to go here at Yelp. The managers get a good work life balance. The role itself kinda sucks, but the people and the company itself is going to be just fine.

    Cons

    Compensation, The ramp up plan sometimes takes a long time. The recruiters should set better expectations instead of telling everyone how easy it is to make 100k. It is possible but highly unlikely in your first year which is what they tell us.

    Advice to ManagementAdvice

    The management is great. No complaints in this department.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    Great environment! Positivity makes the job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in New York, NY
    Former Employee - Account Executive in New York, NY

    I worked at Yelp full-time (less than an year)

    Pros

    Amazing onboarding training! Almost like youre back in college. They really make it so you can not fail. This is definitely worth the risk of hating a desk job. The positive energy helps you everyday. trust the process!

    Cons

    It is a cold calling job. So you will get down almost everyday, but you gotta pick yourself back up, dont let the negative energy hit you through the phone. keep going, and trust the process

    Recommends
    Positive Outlook
    Approves of CEO
  6. 4 people found this helpful  

    If you like sales, this is your dream ajob

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in New York, NY
    Former Employee - Account Executive in New York, NY

    I worked at Yelp full-time (less than an year)

    Pros

    You are NOT expected to stay past 5:30
    Fantastic benefits (free food, drinks, beer keg, insurance, etc)
    Very laid-back, positive environment
    Encouraging management
    Young and energetic workforce

    Cons

    Pay is quite bad until you hit commission (typically 6+ months in)
    Very monotonous work - calling nonstop, all day every day! (and getting yelled at for calling)
    You have only that one task of calling - there is no way to break up your day by doing another task for a bit
    If you don't feel like calling that day, you are SOL
    You are expected to be super perky and excited to be there each and every day
    Management is not a true "management" career. Many of the managers are just kids that got good at calling - they are your cheerleaders and help you close the deal. Just glorified callers

    Advice to ManagementAdvice

    Be clear that "management" opportunities are still entirely sales related - even as a team manager you are on the calls, essentially telling employees what to say

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great place to start a career, maybe not stay there forever. Good transition between college and a more corporate or professional position.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY

    I have been working at Yelp full-time (more than an year)

    Pros

    Potential for growth, development for possible roles within yelp, fun environment, gym subsidy, full benefits, relocation bonus, fully stocked kitchens, fun events, music during the day, casual attire

    Cons

    Be on point everyday, selling a product that works really well for some clients but not so much for others, essentially being a glorified telemarketer, unless you're great, you make no money

    Advice to ManagementAdvice

    Hire externally, managers are still too new to be leading large groups (some of them)

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Great Company, Great training and support, hard job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Executive in New York, NY
    Current Employee - Sales Executive in New York, NY

    I have been working at Yelp full-time (less than an year)

    Pros

    amazing atmosphere- everyone is super nice and supportive, really want you to succeed and the office is so much fun. games all around, beer and ice coffee kegs, and fully equipped kitchens. Amazing training program!

    Cons

    Phone sales are probably the hardest job in the world, you are now officially a solicitor and that is hard to get used to.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Account Executive Job Sucked

    • Comp & Benefits
    Former Employee - Junior Account Executive in New York, NY
    Former Employee - Junior Account Executive in New York, NY

    I worked at Yelp full-time (less than an year)

    Pros

    Having a kitchen with cliff bars and coffee is nice Benefits are paid for. Young work force that can be fun to hang out with

    Cons

    The office feels like a giant call center filled with hundreds of people dialing the same leads over and over again and constantly being told by businesses to stop calling. The job can get old fast because there is only one task. Managers are promoted from the AE positions which helps reward top sellers, but the managers aren't qualified to be managers. The pay structure is designed to begin rewarding you about the same time you are burned out. Not much care is given to individuals because of the high volume of employees and new hires. I relocated for the position and immediately regretted it

    Doesn't Recommend
    Neutral Outlook
  10. 1 person found this helpful  

    Overall a good experience but you will know very early on if it is worth staying long term.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in New York, NY
    Former Employee - Account Executive in New York, NY

    I worked at Yelp full-time (more than an year)

    Pros

    Great benefits and fun place to work.

    Cons

    Job is tedious and sometimes frustrating to see people get promoted who are not qualified to be managers.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Amazing. So thankful I found the position at Yelp.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY

    I have been working at Yelp full-time (more than an year)

    Pros

    -Amazing people -Career Growth -Sales Development -Amazing Leadership

    Cons

    The only challenge is just trusting the process but they give you ample opportunity to learn the sales process.

    Advice to ManagementAdvice

    Keep doing what you're doing. Amazing opportunity. Great leadership.

    Recommends
    Positive Outlook
    Approves of CEO

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