Yelp Reviews in New York, NY

Updated October 21, 2014
Updated October 21, 2014
240 Reviews
3.7
240 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Yelp Co-Founder & CEO Jeremy Stoppelman
Jeremy Stoppelman
174 Ratings

Review Highlights

Pros
  • Environment is cool, free food all day, young staff (if that's what you're into) (in 32 reviews)

  • Young minds at work, high energy, room for a lot of growth, stocked kitchen (in 21 reviews)


Cons
  • Learn to handle difficult conversations with business owners and you'll be ok (in 19 reviews)

  • Terrible work/life balance if you care about your job (in 9 reviews)

More Highlights

32 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Really enjoyed my experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY

    I have been working at Yelp full-time (less than an year)

    Pros

    There was a lot of good work- life balance. I really enjoyed my team and manager. The benefits were amazing. Becoming a manager is a good way to go here at Yelp. The managers get a good work life balance. The role itself kinda sucks, but the people and the company itself is going to be just fine.

    Cons

    Compensation, The ramp up plan sometimes takes a long time. The recruiters should set better expectations instead of telling everyone how easy it is to make 100k. It is possible but highly unlikely in your first year which is what they tell us.

    Advice to ManagementAdvice

    The management is great. No complaints in this department.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great place to start a career, maybe not stay there forever. Good transition between college and a more corporate or professional position.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY

    I have been working at Yelp full-time (more than an year)

    Pros

    Potential for growth, development for possible roles within yelp, fun environment, gym subsidy, full benefits, relocation bonus, fully stocked kitchens, fun events, music during the day, casual attire

    Cons

    Be on point everyday, selling a product that works really well for some clients but not so much for others, essentially being a glorified telemarketer, unless you're great, you make no money

    Advice to ManagementAdvice

    Hire externally, managers are still too new to be leading large groups (some of them)

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Overall a good experience but you will know very early on if it is worth staying long term.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in New York, NY
    Former Employee - Account Executive in New York, NY

    I worked at Yelp full-time (more than an year)

    Pros

    Great benefits and fun place to work.

    Cons

    Job is tedious and sometimes frustrating to see people get promoted who are not qualified to be managers.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    If you like sales, this is your dream ajob

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in New York, NY
    Former Employee - Account Executive in New York, NY

    I worked at Yelp full-time (less than an year)

    Pros

    You are NOT expected to stay past 5:30
    Fantastic benefits (free food, drinks, beer keg, insurance, etc)
    Very laid-back, positive environment
    Encouraging management
    Young and energetic workforce

    Cons

    Pay is quite bad until you hit commission (typically 6+ months in)
    Very monotonous work - calling nonstop, all day every day! (and getting yelled at for calling)
    You have only that one task of calling - there is no way to break up your day by doing another task for a bit
    If you don't feel like calling that day, you are SOL
    You are expected to be super perky and excited to be there each and every day
    Management is not a true "management" career. Many of the managers are just kids that got good at calling - they are your cheerleaders and help you close the deal. Just glorified callers

    Advice to ManagementAdvice

    Be clear that "management" opportunities are still entirely sales related - even as a team manager you are on the calls, essentially telling employees what to say

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Amazing. So thankful I found the position at Yelp.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY

    I have been working at Yelp full-time (more than an year)

    Pros

    -Amazing people -Career Growth -Sales Development -Amazing Leadership

    Cons

    The only challenge is just trusting the process but they give you ample opportunity to learn the sales process.

    Advice to ManagementAdvice

    Keep doing what you're doing. Amazing opportunity. Great leadership.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Great Company, Great training and support, hard job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Executive in New York, NY
    Current Employee - Sales Executive in New York, NY

    I have been working at Yelp full-time (less than an year)

    Pros

    amazing atmosphere- everyone is super nice and supportive, really want you to succeed and the office is so much fun. games all around, beer and ice coffee kegs, and fully equipped kitchens. Amazing training program!

    Cons

    Phone sales are probably the hardest job in the world, you are now officially a solicitor and that is hard to get used to.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer (Web Developer) in New York, NY
    Current Employee - Software Engineer (Web Developer) in New York, NY

    I have been working at Yelp full-time (more than an year)

    Pros

    This was an exciting experience. The training was quality and the job had a very social environment. The upper-level management does its best to boost morale and keep their employees happy by providing food and a unique culture.

    Cons

    I didn't experience too many challenges.

    Advice to ManagementAdvice

    Keep it up

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 15 people found this helpful  

    Jim Jones vs. Yelp

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY

    I have been working at Yelp full-time (less than an year)

    Pros

    You aren't required to think, have access to free food (the same way an animal's "loyalty" is achieved at the zoo) , company paid benefits and drinking beer as early as 10:30am because you got a deal. Every team event being centered around alcohol. Plus you get to be a rep and have sex with your manager if you want to. You don't even have to be good at the job to go into management. Anyone can!

    Cons

    Where do I start? They love to hire people fresh out of college with no work experience. Then they make the office a paid version of college life. This is my first job and I was so excited about the opportunity. They lure you in with how much fun you get to have and how cool it is to be there. The culture is manufactured. The culture is just a parody of itself. This job doesn't prepare you for life in any way. You don't get any job skills because all they care about is making you dependent on staying there because you are afraid to leave. They tell horror stories of people who have left the company and are sleeping under a bridge in San Francisco somewhere (or something like that) because they want to keep you there. Everyone is in sales and from the moment you walk in not only are you sold on opportunity that does not exist, but you will sell a product that doesnt work. I feel bad making people sign up. All they care about is filing their hiring quotas. They will sell you success stories of other reps because they need names to sell that dream. I have seen employees leave to do other things and rather than wish them well they are crucified to the sales floor. Its not even a real job. Ice cream is yummy but eat it every day for 9 months straight and you will crave hamburger. You'd probably eat a live lobster. Having this company on your resume is career kill. Nobody will take you seriously because the party atmosphere is no secret. But you get free food. There's that.

    Advice to ManagementAdvice

    Stop hiring 15 year olds to train and lead a team. Stop letting some of these managers gossip more than the reps. Stop firing people before they complete training. You hired them so stick it out with them. Stop setting us up to fail.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Yelp makes cold-calling as bearable. The job and pay isn't that great but the atmosphere is nice.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Executive in New York, NY
    Former Employee - Sales Executive in New York, NY

    I worked at Yelp full-time (less than an year)

    Pros

    The atmosphere is young, a lot of free food, and benefits are nice.

    Cons

    Not a lot of work-life balance.
    Pay is below par.
    Commission structure is below the industry average.
    Have to sell $75,000 to start even making commission.

    Advice to ManagementAdvice

    A higher starting salary as opposed to some other perks would be nice.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    great experience, growing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY

    I have been working at Yelp full-time (less than an year)

    Pros

    Yelp treats their employees very well. Overall, there are a lot of opportunities and the company is growing as such as quick pace.

    Cons

    The ramp up period can be tough. The first 3 months are going to be a bit tough for your average sales person.

    Advice to ManagementAdvice

    Everything is fine the way it is right now.

    Recommends
    Positive Outlook
    Approves of CEO

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