Yelp Reviews

Updated July 29, 2015
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3.6
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Recommend to a friend
Approve of CEO
Yelp Co-Founder & CEO Jeremy Stoppelman
Jeremy Stoppelman
289 Ratings

Pros
  • Good work environment, free food (in 36 reviews)

  • fun people, dress however you want, unlimited free food and drinks (in 12 reviews)

Cons
  • COLD CALLING nasty business owners who loathe Yelp (in 21 reviews)

  • Terrible work/life balance if you care about your job (in 9 reviews)

More Pros and Cons

411 Employee Reviews

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  1. Featured Review

    Helpful (16)

    I Learned More Here Than In Any Other Career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in San Francisco, CA
    Former Employee - Account Executive in San Francisco, CA

    I worked at Yelp full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Sales to local businesses is very challenging, however it's really rewarding. Yelp's advertising product is great and knowing that you can help a small business owner compete in their market and connect with their local community is totally worth it. I also loved the hands on approach to training and development. I've worked at other jobs where they give you packets and videos and expect you to learn from those materials. At Yelp they trained and helped me through 10's of different avenues.

    Cons

    I wish there was a less expensive package to sell businesses. Sometimes $$ can be tight and you want to help them somehow. Guess that's what the free products are for.

    Advice to Management

    I loved it at Yelp. Especially being on pilot teams and testing new approaches to sales. Keep that up. (I had to leave for personal reasons that took me to Dallas for a few years. Hoping to get back in at some point).


  2. Great company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collections in Phoenix, AZ
    Current Employee - Collections in Phoenix, AZ

    I have been working at Yelp

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for! I love the company values and leadership development I've received

    Cons

    A lot of decisions are arbitrary and there is no appeals process


  3. Helpful (1)

    Senior Account Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Executive in Scottsdale, AZ
    Former Employee - Senior Account Executive in Scottsdale, AZ

    I worked at Yelp full-time (More than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Great people and fun atmosphere. Stocked kitchen. Able to do the job at your speed and take breaks when needed depending on your manager. Very energetic and fast paced office.

    Cons

    Very slow to implement changes within company to keep pace with online competitors - Google. Feedback from sales account executives is lost in translation to engineering and top level executives. Very young and sometimes inexperienced managers leading to authoritarian managing techniques ie, clock in at this time, hit call metrics or else.

    Advice to Management

    Hire more engineers to keep pace with customer needs and market changes. Hiring 50 people for sales and only having 5 of those people still with the company after the first year is not a good thing!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. work`

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Yelp

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good people to work with

    Cons

    Low pay compared to other AE positions

    Advice to Management

    N/A


  6. Great company, tough job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Bronx, NY
    Former Employee - Account Executive in Bronx, NY

    I worked at Yelp (Less than a year)

    Approves of CEO
    Approves of CEO

    Pros

    - amazing company culture - a lot of benefits - work with an amazing team and management - great training

    Cons

    - cold calling position - boring, tedious job

    Advice to Management

    - great training


  7. good entry level job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Scottsdale, AZ
    Current Employee - Account Executive in Scottsdale, AZ

    I have been working at Yelp full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great benefit, good work life balance, free food, they pay for you gym membership, amazing sales training, helps you be succuessful in live

    Cons

    They promote some unqualified people - Pay is low - Can be frustrating - Low retention rate - Angry business owners - Review filter

    Advice to Management

    Listen more, don't promote so quickly,


  8. Great Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in San Francisco, CA
    Current Employee - Account Executive in San Francisco, CA

    I have been working at Yelp (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great company culture, very transparent, good benefits- gym reimbursement, stocked fridge with snacks, breakfast, and lunch foods, young, driven culture who also have the work hard, play hard mentality, tough sales quotas, but amazing training that provides you with all the tools to make you successful, if you can put your head down and consistently be willing to work hard- you'll find success in this role

    Cons

    open calling (cold calling) 45-70 businesses a day can really rack your brain, a positive outlook everyday is really important, the base pay isn't great so you want to put everything you can into hitting and exceeding quotas

    Advice to Management

    I don't have a ton of advice...they know what they're doing.


  9. Nice

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in San Francisco, CA
    Current Employee - Account Executive in San Francisco, CA

    I have been working at Yelp (Less than a year)

    Approves of CEO
    Approves of CEO

    Pros

    Sales training team is impressive Communication skills Full sales cycle Vetting warm leads You work on figuring out the needs of different business and setting them up with the right as package

    Cons

    Stressful Slow upward mobility Cold calling all day Low pay

    Advice to Management

    Raise the base


  10. Not my favorite company, but overall OK.

    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at Yelp (Less than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    - free lunches constructed of random food items - lots of opportunity - fun social working environment - inspiring leadership

    Cons

    - really hard product to prove ROI - resistance from business owners to hear about product - wasn't a lot of training or support

    Advice to Management

    listen to the business community. monitor content more strictly.


  11. Marketing Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Yelp part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Positive work environment. Lots of fun. Great learning experience. Challenging yet rewarding.

    Cons

    Not always informed of what is going on inside the company as a part-time employee.



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