Yelp Reviews

Updated April 16, 2015
340 reviews filtered by
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3.6
340 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Yelp Co-Founder & CEO Jeremy Stoppelman
Jeremy Stoppelman
243 Ratings

Pros
  • Environment is cool, free food all day, young staff (if that's what you're into) (in 36 reviews)

  • fun people, dress however you want, unlimited free food and drinks (in 12 reviews)

Cons
  • Learn to handle difficult conversations with business owners and you'll be ok (in 21 reviews)

  • Terrible work/life balance if you care about your job (in 9 reviews)

More Pros and Cons

Employee Reviews

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  1. Featured Review

    Helpful (4)

    I Learned More Here Than In Any Other Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in San Francisco, CA
    Former Employee - Account Executive in San Francisco, CA

    I worked at Yelp full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Sales to local businesses is very challenging, however it's really rewarding. Yelp's advertising product is great and knowing that you can help a small business owner compete in their market and connect with their local community is totally worth it. I also loved the hands on approach to training and development. I've worked at other jobs where they give you packets and videos and expect you to learn from those materials. At Yelp they trained and helped me through 10's of different avenues.

    Cons

    I wish there was a less expensive package to sell businesses. Sometimes $$ can be tight and you want to help them somehow. Guess that's what the free products are for.

    Advice to Management

    I loved it at Yelp. Especially being on pilot teams and testing new approaches to sales. Keep that up. (I had to leave for personal reasons that took me to Dallas for a few years. Hoping to get back in at some point).

  2. Helpful (2)

    Software Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Yelp full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Competitive salary
    Very, very good work environment
    Freedom to pursue your own ideas
    Very good working hours
    In the heart of SF

    Cons

    Yet to find out one

  3. Helpful (1)

    Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Yelp full-time (more than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Awesome company to start in Sales

    Cons

    You will be making cold calls and the product is not exactly rocket science

    Advice to Management

    The best part of Yelp is the people. Managers and employees. Maintaining a good culture in a sales organization especially with such rapid growth is tough but you guys are doing it pretty damn well

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    Challenging work with incredible people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in San Francisco, CA
    Former Employee - Account Executive in San Francisco, CA

    I worked at Yelp full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Co-workers are extremely hard working and genuine people.

    Cons

    They change the pay scale for sales and it's not transparent.

    Advice to Management

    Upper management in the Sales org is truly exceptional. Continue to offer 1:1's with sales people so they can remain inspired and encouraged - 1:1's made the experience wonderful for me!

  6. Helpful (1)

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in New York, NY
    Former Employee - Account Executive in New York, NY

    I worked at Yelp full-time (less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Training program is top notch, great sense of community, good incentives, awesome office / work environment

    Cons

    essentially its a jazzed up cold calling position..

  7. Helpful (1)

    Good experience overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Yelp

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Training is organized. Good employee perks. They try to keep it fun.

    Cons

    Low starting pay, especially for the Bay area.

  8. Helpful (1)

    Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in San Antonio, TX
    Former Employee - Account Executive in San Antonio, TX

    I worked at Yelp

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Love speaking to local business owners

    Cons

    Need to smile all the time

    Advice to Management

    Good job

  9. Helpful (3)

    great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Developer in San Francisco, CA
    Current Employee - Developer in San Francisco, CA

    I have been working at Yelp full-time (more than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Yelp management keeps a great balance of getting things done and projects that engineers *want* to do.

    Cons

    Yelp is making a transition from a small company to a bonafide big corporation, and there are some growing pains in the process.

    Advice to Management

    Keep up the great work, but be on the watch for the signs of corporate atrophy: fiefdoms, ivory towers, departmental barricades.

  10. Helpful (1)

    Account Executive

    Current Employee - Account Executive in Chicago, IL
    Current Employee - Account Executive in Chicago, IL

    I have been working at Yelp full-time (less than a year)

    Neutral Outlook
    Neutral Outlook

    Pros

    Relaxed office environment, so you don't need to dress up and it's nice being able to be yourself amongst a young group of people.

    Cons

    A lot of cold calls, can get frustrating when leads don't lead to much and you get the looming feeling of being axed soon.

    Advice to Management

    Management should really try to provide more incentives to climb higher up. The base salary itself is pretty low and chances for improvement are very negligible.

  11. Helpful (1)

    Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Yelp full-time

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great people, great benefits, great food

    Cons

    grew too fast, management happens too fast, management isn't transparent

    Advice to Management

    be more transparent, keep the culture with the growth

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