Yelp Reviews

Current Employee – been working at Yelp

Pros – It'a fun company that has seen amazing success in the recent years which is great to be apart of.

Cons – There tends to not be the best work/life balance.

Yes, I would recommend this company to a friend

Current Employee – been working at Yelp full-time for more than 3 years

Pros – Fully stocked kitchens
Fun and nurturing environment
In-depth sales training
Work hard, play hard mentality
Upward mobility
Ability to work with C-level execs as you move up in the sales org
Located in the heart of downtown SF

Cons – It can be a grind, if you're not ready to work hard and take feedback it's probably not the place for you
Starting pay is low, but that can change quickly based on your performance
You are selling to local business owners, and the product set isn't very diverse
Emotional sale rather than strategic.

Advice to Senior Management – Continue to listen and adapt.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Yelp full-time for more than 3 years

Pros – Unlimited potential for growth and earnings. Amazing, challenging-but-fun work environment. The ability to surround yourself with ambitious, smart and hungry individuals. The opportunity to learn sales from some of the finest sales people around. This company is growing fast and taking the best and the brightest right along with it. Every day is an opportunity to try something new or do something different. Sales will help you in every facet of your personal and professional life - and nobody sells better than Yelp. Sheryl Sandberg said something like, "When someone offers you a seat on a rocket ship - no matter what seat it is - you take it". Get on board.

Cons – Challenge/competition is not for everyone. This job is not for the emotionally unstable, obviously un-ambitious. Go hard or go home.

Advice to Senior Management – Go/Fight/Win

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Yelp full-time for less than a year

Pros – It's in the city.

Engineers are self-directed and management is horizontal. Engineers are friendly, have a strong sense of humor, and are happy. The company thoroughly has faith in that you're self-driven and will get your stuff done. This is a big gamble since some engineers may take advantage of this, but from my experience most engineers still work hard and are dedicated to the success of the company. They're liberal in terms of working from home and coming in whenever you want to.

There are unique opportunities available in specific areas as this company continues to grow rapidly, especially for engineers interested in search, spam detecting, machine learning, and data mining.

Cons – The awkward division between sales and engineering which is obvious by reading other reviews. The culture and goals of each are completely different. They might as well be two companies. None of this gets explained to you.

Yelp is a sad place for designers or design-minded folk, at least for the time being. Yelp hires very few real designers and leaves most design work to product managers, who typically only have a technical background.

Being a public company forces product to give priority to short term revenue over building a great products. For example, banner ads are all over the site, and many of these ads are not only ugly but directly contradict Yelp's mission of connecting people with local businesses (e.g. Taco Bell).

In many ways Yelp is very corporate, as much as they would hate to admit it. Terribly inefficient workflows and outdated internal tools are maintained despite constant griping. Important decisions often go unquestioned. Quality is not job one. The politics of priority or "MVP" prevent good ideas from even seeing the light of day.

Advice to Senior Management – I strongly believe that combining sales and engineering into the same office is bad overall for the company. They are very different cultures that inevitably clash. Maintaining engineering talent in Silicon Vally amounts to spoiling your engineers rotten, which ends up appearing as favoritism from the perspective of most sales employees.

Take more gambles and stop being so afraid to make big changes and innovate. To many consumers the product has barely changed in years.

Yes, I would recommend this company to a friend

Current Employee – been working at Yelp full-time for less than a year

Pros – Food, benefits, music and a young company

Cons – No cons to speak of.

Advice to Senior Management – Your guys are doing great.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Yelp full-time for more than a year

Pros – Excellent training/ orientation period to learn Ad product.
On site kitchen full stocked/ free beverages. (You will tend to work longer hours/ take less breaks)
Highly visible brand/ respected in the tech community.

Cons – This is a two year sales program at best with zero room for advancement once you hit sales elite.
Account Executive= Telemarketer. You are working in a call center with unrealistic quotas/ unequal territories regardless of all the bells and whistles provided.
Comp. is extremely low compared to other acct. exec. jobs in the tech. industry.
Your constantly on a "treadmill," leaving you feeling disposable. They actually showed us clips of "Boiler Room" in our training!!!
New classes come in every 3 months to weed out the poor performers (learning curve is estimated at 4-6 months).
This job becomes highly repetitive/ mundane due to the scripting and focus on call volumes.
The culture is akin to a sorority house- constant rumors/drama/politics. From the training, sales tactics, one on ones, team meetings- this would make a fantastic documentary on behavioral psychology!

Advice to Senior Management – If you aren't happy, resign and try something new. You might just surprise yourself and find this wasn't for you anyway OR you can just continue to drink that Yelp "Kool Aid".

No, I would not recommend this company to a friend

Former Employee – worked at Yelp part-time for less than a year

Pros – people interaction, every day was unique

Cons – night and weekend hours, not much structure

Yes, I would recommend this company to a friend

Former Employee – worked at Yelp full-time for more than 3 years

Pros – Great company to work for. I learned a lot from my leaders, training is excellent and efficient and there's a strong emphasis on continued professional growth.

Cons – National Advertising team lacks camaraderie, and training needs to improve. Top-down communication at the time was horrible, and I often wondered if leadership was even considering the individual contributors when figuring out the sales plan.

Advice to Senior Management – Keep the start-up vibe, it works! But don't make it just a vibe, make sure you have a better feedback loop with current employees and that it's actionable.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Yelp full-time for more than a year

Pros – free lunches and drinks, party

Cons – aggressive management no product focus

Advice to Senior Management – find a life

No, I would not recommend this company to a friend

Current Employee – been working at Yelp full-time

Pros – Young, hip, open-minded and creative company that encourages outside-the-box thinking. Build great connections throughout your community.

Cons – Work-from-home and ability to set your own schedule (i.e. no 9-5 office to limit your hours) paired with high expectations across a wide range of responsibilities can lead to very long hours. Frequent need to attend meetings/events nights and weekends.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company