Yelp

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Yelp Reviews

Updated August 20, 2014
Updated August 20, 2014
208 Reviews

3.7
208 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Yelp Co-Founder & CEO Jeremy Stoppelman
Jeremy Stoppelman
155 Ratings

Review Highlights

Pros
  • Fun office culture with free food, offsite activities, young employees (in 26 reviews)

  • free food and drinks, beer, very young laid back culture (in 10 reviews)


Cons
  • Learn to handle difficult conversations with business owners and you'll be ok (in 15 reviews)

  • There tends to not be the best work/life balance (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great job for the right fit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Junior Account Executive  in  San Francisco, CA
    Former Employee - Junior Account Executive in San Francisco, CA

    Pros

    Upbeat company culture, fun young group of people, stocked kitchens, kegs, happy hours

    Cons

    Must be okay with rejection...lots and lots of rejection.

    Advice to ManagementAdvice

    Understand the square peg, round hole concept a little better.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Decent place for a first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  New York, NY
    Former Employee - Account Executive in New York, NY

    Pros

    - They do a good job promoting company culture
    - They give you a lot of tools to help make sales
    - Management is very transparent about where you stand
    - Stock options (although they are hard to come by now)

    Cons

    - Company has a lot of growing pains - Management is very inexperienced and unprofessional
    - They discourage you from taking vacation and you can't work from home
    - High pressure position with very little job security
    - Felt like I was working in a Frat house

    Advice to ManagementAdvice

    Value your employees more and maybe they will stay longer than a year.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Cool if you like sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Trainee  in  San Francisco, CA
    Current Employee - Sales Trainee in San Francisco, CA

    Pros

    Environment is cool, free food all day, young staff (if that's what you're into)

    Cons

    Stressful, boring, no real skills learned. You are a telemarketer.

    Advice to ManagementAdvice

    make more creative positions for talented graduates

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 1 person found this helpful  

    Tedious and Rough

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Management is cool, lots of love and constant assistance.

    Cons

    Micro management, your boss is like a buddy and that can be complicated at times, it gets ridiculously monotonous and the pay sucks.

    Advice to ManagementAdvice

    No advice. The job is made to churn you out in about a year and the turnover is a bit crazy. But it works for the management- the people that ultimately are insanely successful to end up sticking around for longer (however few that may be) and that works for them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    things aren't always what they appear

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    Pros

    free food and drinks, beer, very young laid back culture

    Cons

    seems the only thing they're worried about is keeping the lights on.

    career growth doesn't seem like its there all the time

    very stressful work

    Advice to ManagementAdvice

    upper management doesnt seem to really care about employee growth/nurturing, as long as everything is going (relatively) smoothly, theyre fine with it

    everyone seems very young, including management and sometimes it seems like theyre figuring it out as they go along, which doesnt create the best results all the time

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 3 people found this helpful  

    What a great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Executive  in  Phoenix, AZ
    Current Employee - Senior Account Executive in Phoenix, AZ

    Pros

    This is not real life. You get to be yourself, dress casual, work 40 hours and get the opportunity to make a ton of money! There are offsites, random Happy Hour events, theme days, fully stocked kitchens, game rooms etc... We get tons of PTO and they hire so well that you love the people you work with.

    Cons

    If you have done sales before you will think you have died and gone to heaven with the way they train, pay and treat you. If you have never done sales well it IS still sales and you do have to work hard and the highs are high and the lows are low but Yelp makes everything in between awesome.

    Advice to ManagementAdvice

    Keep it up!

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Great way to cut your teeth in sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Account Executive  in  San Francisco, CA
    Former Employee - Senior Account Executive in San Francisco, CA

    Pros

    Excellent training, fun perks, well known brand, very social environment. You will learn how to manage a pipeline and sell - people who stick it out for 18+ months either go on to be promoted within Yelp or be successful elsewhere.

    Cons

    Expect to make 75+ cold calls daily to business owners who don't want to talk to you, starting salary is very low and you'll feel like a number most of the time. If you can't listen to horrible loud music and work at the same time this isn't the place for you.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Elite Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Elite Account Executive  in  New York, NY
    Current Employee - Elite Account Executive in New York, NY

    Pros

    If you've had other jobs, you will know Yelp stands out from the rest. It's energetic, supportive and team oriented. Yelp Advertising works, which makes your job a whole lot easier. It's hard to find a company that's fun to work for, sell a product your passionate about and one that doesn't feel like a job. Yelp cares about their employees. 401k match (up to $1,000 a year) when most companies either no longer offer it or take it away. Free food/drinks, gym reimbursement, plenty of PTO, ability to work from home, bonuses and several paid team/company off sites. Most employees leave Yelp thinking it's greener on the other side. Mainly because most new employees have nothing to compare it to or finding out that sales is just not for them. But in terms of current sales jobs out there, there's just no comparison. Usually it's just a matter of time before most come asking for their job back.

    Cons

    The environment is fun and exhilarating, but can be a touch loud at times. Making it difficult to hear yourself think. Other wise, keep doing what your doing!

    Advice to ManagementAdvice

    Because Yelp is growing exponentially fast, Managers are being promoted who haven't been on the job that long. However they do their best with promoting the right people to get the job done. The employee group is very young and can sometimes feel like college.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Great Company, ok job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  San Francisco, CA
    Former Employee - Account Executive in San Francisco, CA

    Pros

    -Headquarter office is excellent and is right in the middle of beautiful San Francisco.
    -Training is awesome, they really get you going from day 1. They throw tons of information at you but they make it easy to understand and learn.
    -Maintain a great "startup" company culture.
    -The other reps become your friends and the reason why the company culture is so great is because they have maintained the ability to hire great human beings.

    Cons

    New sales team managers lack experience in the role and reflects on the performances of the team members at times.

    Calling system should be vertical based not territory based.

    Territory distribution is not fair and allows some people to achieve success substantially easier than others.

    The Job becomes a grind when the "new job shine" wears off and you are stuck making 70+ calls a day to many people who hate Yelp because it ruined their business in some way.

    Advice to ManagementAdvice

    Make sure the people that are hired as managers actually want to be managers and can sustain a leadership role.

    Make sure sales reps have the ability to create and implement their own style while practicing the founding principles of cold call sales and Yelp.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Meh - it's been alright

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great work/life balance
    decent benefits
    nice location

    Cons

    not a design focused company - a lot of the look is very web 1.0
    you really depend on stock earnings to make a livable income - especially for the bay area
    potential to become a great company is there

    Advice to ManagementAdvice

    Focus more on things outside of engineering

    Recommends
    Positive Outlook
    Approves of CEO

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